Volvo Cars Mall of Georgia
Buford, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Good experience but not exceptional Very easy making the deal, however things fell apart during delivery. I had to travel 10 hrs to pick up my new XC60 so I asked to make sure all softw Very easy making the deal, however things fell apart during delivery. I had to travel 10 hrs to pick up my new XC60 so I asked to make sure all software updates were completed before I arrived. They had 3 days to get that done and didn’t. I had to wait 2.5 hours for them to update the vehicle and fix a recall. Upon finally having it ready they didn’t even have the battery fully charged. They also were unwilling to install my hitch so now I have to travel 150 to get the wiring port programmed once my body shop mounts the hitch. Honestly they didn’t have a lot of time to schedule that request, but it seem like much of an effort was made to get that done for me. So while most of the experience was positive I left with a bad taste in my mouth. Disappointed they didn’t pay attention to the details or go the extra mile for a customer willing to travel 1200 miles round trip to buy a car from them. I would’ve done things differently. More
Easy, Breezy with Gold Star Customer Service From the first time I went to the dealership to inquire about a Volvo XC60, I was treated with respect, patience, and professionalism. There was never From the first time I went to the dealership to inquire about a Volvo XC60, I was treated with respect, patience, and professionalism. There was never a moment that I felt that David was trying to sell me something. The friendly approach and keen interest in meeting my needs and determining what my needs are what made me feel special. I'll stress again, there was no sales pressure at any point. It was like visiting friends. Ken was also lively and made the financing process pass with humor, patience, and explanations for any questions I had about numbers, services, etc. . I've had my previous car for 15 years. It was a smooth transition into my Volvo XC60. ALL car buying experiences should be like mine! Thank you, Volvo Cars Mall of Georgia! More
Great Service My salesperson Trevor did an outstanding job. He is very knowledgeable, service oriented and patient. He quickly understood what I was looking for. My salesperson Trevor did an outstanding job. He is very knowledgeable, service oriented and patient. He quickly understood what I was looking for. There was no pressure to make a decision and the buying experience was relaxed. Ken in the finance department also took good care of me and made sure all the paper work was in order. I appreciate all the attention to detail by both Trevor and Ken. Thanks guys! More
Great Experience I was working with several dealers at the time and the fellows at the Mall of Georgia came through with the best price. Zach made the experience easy I was working with several dealers at the time and the fellows at the Mall of Georgia came through with the best price. Zach made the experience easy and pleasant and I would highly recommend him for anyone else looking to purchase a vehicle. More
Great Salesperson and great price David the salesperson listened and understood our needs. He offered several options with different models that met our taste in cars, and our budget. David the salesperson listened and understood our needs. He offered several options with different models that met our taste in cars, and our budget. I will recommend thus dealership and David to our friends. More
Separated themselves from the rest! Great experience! Purchased our vehicle online and out of state and their service stood out compared to the rest. Justin was the only one of several dealerships that m Purchased our vehicle online and out of state and their service stood out compared to the rest. Justin was the only one of several dealerships that made us feel like he truly wanted to earn our business. Delivery was seamless and simple. More
First time purchasing a vehicle was a great experience! I would definitely recommend this dealership if you are interested in a Volvo. Justin Jacoby was great about being in touch with inventory and helpin I would definitely recommend this dealership if you are interested in a Volvo. Justin Jacoby was great about being in touch with inventory and helping us come to a deal in the end. He's great to work with and isn't pushy at all. I have nothing but good things to say about my purchase experience! More
An amazing experience! As an online and out of state customer, these group of men made our purchase a very smooth one. They provided excellent customer service and support t As an online and out of state customer, these group of men made our purchase a very smooth one. They provided excellent customer service and support through out the entire process! More
Follow up Service after the sale Justin J and Louis are FANTASTIC. I even got a wonderful Iced Starbucks Latte. Everyone took time to make sure that I was a satisfied customer. I Justin J and Louis are FANTASTIC. I even got a wonderful Iced Starbucks Latte. Everyone took time to make sure that I was a satisfied customer. I will always be a committed Volvo driver and will definitely use this dealership. More
Magical. Dreamy. Yes, that’s how I would describe my experience with Volvo Cars Mall of Georgia. In all seriousness, this was the best car-buying experience I’ve had Yes, that’s how I would describe my experience with Volvo Cars Mall of Georgia. In all seriousness, this was the best car-buying experience I’ve had to date. I live in Arizona, and after being nickel-and-dimed at my local Volvo dealership, working with Dalin at Volvo Cars Mall of Georgia was a breathe of fresh air. After finding the car I wanted in their online inventory, I called and spoke to Dalin, and asked him simply to send me an offer via email. I had done something similar to several other dealerships across the US, but received disappointing offers, so needless to say my hopes were low. I received an offer the same night, which actually beat the offer that I had spent three days negotiating down to at my local dealer and basically the same car/options. The best part? They had included shipping in the deal, I didn’t even have to ask! I accepted the offer that night, and literally 8 days later, my brand new Volvo was delivered to my front door. I’m still in awe at how painless the process was. No hidden fees, straight forward pricing, fast shipping. I’ve ordered socks from Amazon that took longer to get. More