Volvo Cars Mall of Georgia

2020 Volvo S60 T6 Leased an S60 this month from Mall of Ga Volvo. Zach was exceptional from start to finish. Transaction was smooth and efficient. Car is exciting to dr Leased an S60 this month from Mall of Ga Volvo. Zach was exceptional from start to finish. Transaction was smooth and efficient. Car is exciting to drive and then some. Highly recommend this dealership. More

Volvo Cars Mall of Georgia Michael, the Service Advisor at Volvo Cars Mall of Georgia, could not have been more professional, personable, and knowledgeable. The reason for my vi Michael, the Service Advisor at Volvo Cars Mall of Georgia, could not have been more professional, personable, and knowledgeable. The reason for my visit was for service issues. I would recommend this dealership and will return even though it is the furthest from me of all Atlanta area Volvo dealerships. More

Used car purchase Zach was very helpful. He took the time to understand what we were looking for. He maintained regular contact with us throughout the selection process Zach was very helpful. He took the time to understand what we were looking for. He maintained regular contact with us throughout the selection process. Once the decision was made, the timing for picking up the car was a little off and we had to make two trips. It would have been nice if he had checked again the morning of the original delivery to keep us from making an additional trip. We talked to several mgmt people and stated we were pre-approved through our bank and no one told us prior to picking up the car, that they did not work directly with our bank. But they were very accommodating working through the process. More

Relatable, I called about an M3 that I saw online at this dealership and Louis Dymant helped me from start to finish. Before I even got the the dealership, Louis I called about an M3 that I saw online at this dealership and Louis Dymant helped me from start to finish. Before I even got the the dealership, Louis was enthusiastic about helping and did everything he could to make the experience transparent, comfortable, smooth and fun. During the test drive, Louis walked me through all the functions of the vehicle and showed me some of the cool hidden features that you can do with the car that aren't in the manual. After I decided I wanted the car, Rex Graham thoroughly explained the financing and options and made things clear and easy to understand. I enjoyed chatting with Rex about different experiences and he definitely did a good job making the paperwork no so boring, but also thorough and clear. Everyone that I interacted with at the dealership was friendly and accommodating and I really appreciated that. I can honestly say this was the best car buying experiences that I've had. I'm loving the car! Thanks for the entertaining buying experience Louis, and good luck with your new baby Rex! More

FIRST TIME BUYER!! Keith made it a very smooth process for me and I also appreciate all of the amenities included throughout my whole experience, especially the Starbuck Keith made it a very smooth process for me and I also appreciate all of the amenities included throughout my whole experience, especially the Starbucks machine. Thank you. More

Vehicle purchase We had a wonderful experience at Jim Ellis. Our salesman, Keith was personable, professional and really made our purchase experience seamless! We lo We had a wonderful experience at Jim Ellis. Our salesman, Keith was personable, professional and really made our purchase experience seamless! We love our preowned Volvo XC60! More

Excellent service Justin was great the dealership itself has a very pleasant atmosphere very professional. The car I purchase the Volvo C70 2013 is in excellent conditi Justin was great the dealership itself has a very pleasant atmosphere very professional. The car I purchase the Volvo C70 2013 is in excellent condition. More

Excellent Sales Experience I was in the market for a new XC60 or XC90 T8 hybrid and drove 150 miles out of my way because this dealership had a much larger selection than the on I was in the market for a new XC60 or XC90 T8 hybrid and drove 150 miles out of my way because this dealership had a much larger selection than the ones closer to me. I was given plenty of time to compare the XC60 vs the XC90 and 2019 vs 2020 model years without any pressure from sales. I decided on an XC60 T8 and the dealership went out of their way to find a way to accept my unusual trade-in vehicle. The experience was the most pleasant new car buying experience I've had, despite my unusual trade-in, and I'll definitely recommend this dealers to others considering Volvos in my area. When it comes time to trade in our other vehicle, a Toyota Prius, we plan to come back to this dealership to see if the new all-electric XC40 would be a nice sibling to our XC60 T8. More

Don't Waste Your Time With The Other Volvo Dealers After having done the dance around town with other dealers in search of an XC60, we had bad luck and back experiences. Found a great car on their w After having done the dance around town with other dealers in search of an XC60, we had bad luck and back experiences. Found a great car on their website and had it bought and out the door with in five hours. Great facility, no pressure at all, great amenities. They even washed and topped up the fluids on the car we drove there! Best price in town, and didn't feel bad about it at all. Louis was fantastic through the whole process. Ken made the financing part easy and transparent. I highly recommend and would come back any time! More

Used Volvo purchase experience summary Some information provided within my initial calls proved to be misquotes; however, my new to the industry Sales Rep quickly updated me after conferrin Some information provided within my initial calls proved to be misquotes; however, my new to the industry Sales Rep quickly updated me after conferring with more senior Sales team members. Upon accepting my over the phone cash offer, the Sales Rep sent an odometer photo as assurance the car would not be driven until I arrived from my out of state home to finalize the purchase. More