Volvo Cars Mall of Georgia

it was awsome thank you so much for a great experience. i would like to also thank richard norie for his excellent customer service he is the reason it went so smoo thank you so much for a great experience. i would like to also thank richard norie for his excellent customer service he is the reason it went so smooth.and zach in financial for his great service and expertise in lending. More

We worked with Volvo Cars Mall of Georgia’s agent Zach to purchase our Volvo Certified Pre-owned XC90. Being that we live in Indiana, buying a vehicle hundreds of miles away made us a little uneasy. To his c purchase our Volvo Certified Pre-owned XC90. Being that we live in Indiana, buying a vehicle hundreds of miles away made us a little uneasy. To his credit, Zach was very responsive to our texts, calls and emails and he let us know each step of the process from purchase to transport delivery. It was a very pleasant experience. Thank you, Zach! We love our Volvo XC90!! More

Top notch communicator! David’s attention to detail was superb and he extremely timely executing my deal!! Will definitely be back to Jim Ellis in the future! superb and he extremely timely executing my deal!! Will definitely be back to Jim Ellis in the future! More

I'm not going to lie... I hate the car buying process. Having said that, Keith Williams makes the process as enjoyable as possible. After 9 Lexus purchases in a row Keith has earned two Volvo deals in Having said that, Keith Williams makes the process as enjoyable as possible. After 9 Lexus purchases in a row Keith has earned two Volvo deals in the last six months. Keith is fantastic. If you want the best car buying experience possible give Keith and Jim Ellis a try. More

Very courteous and professional. Justin was a pleasure Very courteous and professional. Justin was a pleasure to work with. Lance provided the information in a clear manner. Experience was good. Would pur Very courteous and professional. Justin was a pleasure to work with. Lance provided the information in a clear manner. Experience was good. Would purchase again from them. More

I found the car online and drove in from out of state to see the vehicle after work on a Friday evening. Zach offered to stay late to help me. The car was waiting and ready when I arrived, he was very kno see the vehicle after work on a Friday evening. Zach offered to stay late to help me. The car was waiting and ready when I arrived, he was very knowledgeable and the rest of the team stayed late to finalize the sale. Great experience! More

My experience with Jim Ellis Volvo was an easy one- my sales representative knowledgeable, courteous and went above and beyond to make sure I received best service! He even came back to dealership when he sales representative knowledgeable, courteous and went above and beyond to make sure I received best service! He even came back to dealership when he had afternoon off to make sure all went smooth! Thanks David Windholz; love my car!! More

I enjoyed by experience with Justin. He was professional and gave me plenty of personal space to think about my decision. I really appreciate his attention to detail by having several requested models avai and gave me plenty of personal space to think about my decision. I really appreciate his attention to detail by having several requested models available for my review instead of making me walk around the mall. The facility was clean with coffee and snacks. I will certainly recommend them in the future. More

40K mile service Marcus did a great job! Thanks for you assistance and support during my recent visit. You were very helpful and knowledgeable in what you are doing. Marcus did a great job! Thanks for you assistance and support during my recent visit. You were very helpful and knowledgeable in what you are doing. More

Actually Real Customer Service I had my 20k service done and asked them to check a couple of issues I was concerned about. Those issues were checked, properly addressed and was ha I had my 20k service done and asked them to check a couple of issues I was concerned about. Those issues were checked, properly addressed and was handled in a most professional manner. Marcus Wise is my service advisor and he is simply the best I've dealt with--always professional!! More