Back

Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
Contact Dealership

3626 Buford Drive NE

Buford, GA

30519

Directions

By Type

Showing 2,147 reviews

April 23, 2020

Great and safe experience during these challenging times. Louis exceeded my expectations and paid attention to details! Highly recommend Louis and all staff at Volvo mall of Georgia! More

by Jim
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Billy Kirk, Louis Dymant, Ken Wang
April 23, 2020

Can’t say enough about how great this car buying experience was. Richard and Ashley made is easy and stress free. I love the car!! More

by Stacy Peery
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie
April 23, 2020

In and out, no headache, and great with kids We found an amazing car via a web search. Called and got the out the door price, and even set a price on our trade in for our old truck. When we got t More

by NickS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Cardaropoli, Sara Angel
April 23, 2020

Volvo, Georgia Mall provided exceptional customer service yesterday by retrieving my vehicle, addressing the recall issue and returning my car. In this pandemic atmosphere, my wife and I are very appreciativ More

by Jnphil1038
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer, Chris Stout
April 23, 2020

Svc Dept was accommodating especially during virus situation. Everyone from flat bed truck that picked up my car to the person that returned it to my home. More

by DOGRADAR601
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Wise
April 17, 2020

EXCEPTIONAL! Louis provided exceptional customer service throughout the entire process. He was very knowledgeable and explained all the features of the XC40, the More

by Pam M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Kirk, Louis Dymant, Zach Cardaropoli
April 12, 2020

I had a great experience with my sales representative Zach. He really went above my expectations for a car sales representative. He was very knowledgeable about the car I test drove and purchased. The de More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Zach Miller-Hogg
April 10, 2020

I was there to pick up a part While there I decided to wait and have part installed, it took a little longer that expected. The service adviser explained why it took a little long More

by LCM4586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
April 07, 2020

normal I would like to talk about what I felt while purchasing a vehicle. **The salesman didn't give a detailed description of the vehicle. sales man More

by ycleekansoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barnes
Apr 07, 2020 -

Volvo Cars Mall of Georgia responded

Youngchol - thank you for taking the time to let us know where our shortfalls were and how we failed to meet your expectations. By no means did we ever intend to insult you or not provide adequate service before, during or after purchasing a vehicle from us and my apologizes you had to voice your frustration. If you would like to give us another opportunity, I will gladly have another Volvo Specialist work with you and properly go over all the features on the vehicle you purchased. We can gladly do this at your home, business or dealership, whichever is convenient for you. Please feel free to reach back out to me, Tim Dalton, General Manager, at 470-655-3700 or tdalton@jimellis.com and I will gladly do what I can to provide you with the service you expect and the service we should provide.

April 07, 2020

Good service, friendly Mr. Richard Ramey was good sales of my new car. he was friendly service to us. I want to recommend of him in the future. Thank You! More

by SJL0730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ramey
...
135
...