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Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,147 reviews

June 02, 2020

Ashley was amazing. She worked hard to make sure I got exactly what I wanted. I was very specific regarding the car I wanted. I wanted a certain color, trim, specs, etc. It was like trying to find a V More

by Rashada
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Wise, Ken Wang
June 01, 2020

Stress Free and Easy Transaction Zach Miller-Hogg was an absolute professional and a pleasure to deal with when purchasing my CPO Volvo. From the beginning, Zach knew that I was looki More

by epag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Kirk, Zach Miller-Hogg
June 01, 2020

Great experience with Justin and Ken. Helpful, understanding, patient, and kept an arms length while we made a decision. Michael in service very helpful. We hope to receive the same great More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denton Gupton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wang, Justin Jacoby
June 01, 2020

Very good experience. We found a car on their website that seemed to be what we were looking for. Turns out it had not yet arrived at the dealership and was still in route. Once it arrived, Justin Barnes More

by Steve81253
Recommend Dealer
Yes
Employees Worked With
Justin Barnes
June 01, 2020

An awesome experience from beginning to end. The dealership is clean and inviting; the teams very friendly and my salesman was highly knowledgeable. Thank you More

by Monea333
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Ken Wang, Keith Williams
June 01, 2020

Ashley was so nice and easy to work with, she didn’t pressure or push. She took time to ask what we wanted and did her best to deliver just that. More

by Gapeach704
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Kirk, Ken Wang
May 30, 2020

Dalin was great. Sold me my Volvo XC90, gave me a very fair price, and listened to all my wants and needs. Love my new car! More

by Shelby
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020

I have been to the service department about 2 to 3 times in a few months 4 a couple of problems. They have a hard time finding the problems! The service guy I dealt with has been very helpful in making m More

by MELVINW67
Recommend Dealer
No
Employees Worked With
Michael Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Wise
Jul 07, 2020 -

Volvo Cars Mall of Georgia responded

Thank you so much for letting us know where we fell short in exceeding your expectations. We strive to be the best we can and want to do all we can to ensure we fix your vehicle right the first time and every time. Unfortunately, we aren't always able to duplicate concerns and it becomes a huge inconvenience for you and your time when you have to bring it back for the same concern. It is extremely frustrating for you to deal with this issue we apologize that we haven't been able to replicate. We would love another opportunity if your vehicle is still having the concerns and recommend driving/riding with our shop foreman and allow yourself to point point concerns when they are happening so he can communicate with our technicians on fixing the vehicle correctly. Please feel free to reach out to me directly, Tim Dalton, General Manager, at tdalton@jimellis.com or 470-655-3700 and I will gladly help anyway I can.

May 30, 2020

Whole team here always exceeds expectations. Very professional, customer friendly culture with a sincere desire to satisfy. Highly recommend for sales and service. Repeat customer. More

by fjerstadj
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denton Gupton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dalton, Billy Kirk, Marcus Wise, Zach Cardaropoli, Ken Wang, Keith Williams, Chris Stout
May 29, 2020

Buying myy new Volvo Richard Ramey was so helpful via email when we began searching for the XC60. His communications were prompt and informative. When we met him at the de More

by jma428
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Richard Ramey
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