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Volvo Cars Lisle - Service Center

Lisle, IL

4.4
173 Reviews

173 Reviews of Volvo Cars Lisle - Service Center

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August 04, 2022

She went out of her way to help us and her suggestion saved us needless service fee. She is outstanding people skills...Thank You! More

by gman28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Holish
Aug 05, 2022 -

Volvo Cars Lisle responded

Thank you for rating Volvo Cars Lisle five stars! We're happy to hear that our team went above and beyond to make your experience great!

July 30, 2022

I have done business with this dealership for over 10 years and they always exceed expectations with their service and cleanliness. My recent experience with Chris was amazing as he really knows his stuf More

by BF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Volvo Cars Lisle responded

Thank you for supporting our dealership over the last 10 years! We're so happy that Chris was able to assist during your recent visit, and look forward to many more! -Volvo Cars Lisle

March 08, 2022

Great dealership, would give it 5 plus stars . Jennifer Holish in the warranty department is extremely knowledgeable and helpful , answered all my questions , excellent customer service !! More

by IB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mervish , Dave Harris, Jennifer Holish
Mar 08, 2022 -

IB responded

5 plus stars for Jennifer Holish for going above and beyond in answering all my questions and excellent customer service !!

March 06, 2022

Volvo Lisle has fast service, a great waiting area complete with snacks, and excellent customer service! More

by fife88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lolita Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic pacucci, Tim Rexhepi
Mar 06, 2022 -

fife88 responded

Confirmed

February 18, 2022

This is my updated review. While initial sale experience was smooth with Freddy, and initial review given was 5 starts, the service I got on Saturday is simply unacceptable an More

by Natka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave, Freddy
August 09, 2020

Nice building. Decent cars. My wife has lost confidence in your dealership. We came to Volvo of Lisle about 3 months ago for a loss of oil. We got the run around for too long. This past week we have had More

by Roger Converse
Recommend Dealer
No
Employees Worked With
Tommy Korallus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Rexhepi, Jennifer Holish, Melisa Ellis
June 29, 2020

We are on vacation here in downtown Chicago and had our keyfob stolen. Both Tim (parts) and Haylea (service) assisted with the most profound customer service. They arranged a courtesy pick up, assisted our More

by Todd
Recommend Dealer
Yes
Employees Worked With
Haylea, Tim Rexhepi, Melisa Ellis
April 07, 2020

Volvo of Lisle can't update their website for their new hours. Their website continues to accept appointments and send out appointment confirmations for service outside of their business hours. I fully s More

by Matt L
Recommend Dealer
No
Employees Worked With
Rachel
January 23, 2020

Chris Gough was incredibly helpful walking me through the new-phone set up on my 2018 XC wagon - from 90 miles away! - after I replaced my iPhone. His thorough knowledge of the car systems and his clear, co More

by Bev Griffith
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2019

Terrible Service Experience Three hour oil change with an appointment. No apologies for the extended wait and no offer of a loaner vehicle. Contacted Management regarding t More

by StrMtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melisa Ellis
Sep 23, 2019 -

Volvo Cars Lisle responded

Hi there, Can you email me rwoods@volvocarslisle.com? I would like to know more information regarding this. Thanks, Robert Woods

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