Volvo Cars Lisle - Service Center

I had never dealt with this dealership and was new to the Volvo product. From my first call to Volvo of Lisle I was impressed. I took an S70, which I bought from my brother, in for an oil change and an overa Volvo product. From my first call to Volvo of Lisle I was impressed. I took an S70, which I bought from my brother, in for an oil change and an overall evaluation. They said all was up to date and just did the oil change. A few weeks later my S70 would not start and I was in a store parking lot. They offered to come bring my car in for service and drive me home. I must explain I am not close to the dealership it is at te very least 30 minutes to get there in sparse traffic! The service given by the Lisle Volvo dealership is something I have never experienced at any other dealership. Since that special encounter I have been a loyal customer and refer every person I know looking for a new automobile or great service to them. It is also the only dealership where the service was department associates are happy and it flows to the customer. What a lucky find with the acquisition of my first Volvo and Volvo of Lisle! A Volvo customer forever, since 1999. More

I have driven Volvos since Feb 1985 when is cost me $50.00 more to upgrade from a Chevrolet Impala to a 240 diesel . . . a car I have always wanted to own but could not afford. I have purchased five ( $50.00 more to upgrade from a Chevrolet Impala to a 240 diesel . . . a car I have always wanted to own but could not afford. I have purchased five (5) more Volvos from Volvo of Lisle and have all of my service done by them. The dealership is exceptional . . . product, service, and personnel that are second to none. Volvos are not inexpensive to maintain correctly, but are worth every penny in reliability, safety and comfort . . . less expensive in the long run. Randy Hahn, Service Director, really cares about each customer and his Master Service Techs like Steve Cochran and Miro Buba keep my cars running like Swiss watches. I continue to do business here because of the exceptional service. More

A wheel bearing was making noise. I brought my car in and the issue was diagnosed very quickly by Dan's freindly service tech (I do not remember his name). They had time to do the repairs as I waited. Thin the issue was diagnosed very quickly by Dan's freindly service tech (I do not remember his name). They had time to do the repairs as I waited. Thinking this would take several hours, I was surprised to hear that the work would be completed within an hour. I enjoyed the waiting room chairs and a cup of coffee, while I answered e-mails utilizing the free wi-fi. All amenities in excellent shape for an active customer, such as myself. More

When I moved to Illinois from Southern California, I needed to find a dealer for service on my 2005 Volvo XC90. I found Volvo of Lisle. In the beginning, I did have one experience with a service guy t needed to find a dealer for service on my 2005 Volvo XC90. I found Volvo of Lisle. In the beginning, I did have one experience with a service guy that was less than desirable. He no longer works there. After the one time, I was given Mike Librizzi. My experience was fabulous and I always use him for my service. I have now been going to Volvo of Lisle for over 3 years for service and have been very happy with the level of service they provide. My husband purchased a 2007 Volvo S60R 2 years ago and we now take his vehicle to Volvo of Lisle as well. There have been a couple of times that MIke was not available and I have requested Dave Harris. He has also been a great help in the service department. Needless to say, I have recommended Mike Librizzi at Volvo of Lisle to all of my friends that have Volvo vehicles and it is my understanding that they are quite pleased with the service he has provided them as well. More

I am always impressed with the level of service I receive from Volvo of Lisle. Mike Librizzi was my service advisor and he always takes care of me. I would not go to any other Volvo dealer even though I pass from Volvo of Lisle. Mike Librizzi was my service advisor and he always takes care of me. I would not go to any other Volvo dealer even though I pass 2 other dealers to be to Volvo of Lisle. I have purchased 2 Volvos at Lisle, and because of there service department, I will purchase there again. More

I went in for a $19.95 Oil Change. They had found a TieRod loose. They brought me back to the shop to show me (like the old days). Their first priority is saftey, thats why they found the bad part dur TieRod loose. They brought me back to the shop to show me (like the old days). Their first priority is saftey, thats why they found the bad part during their saftey check. Their price was cheeper than the "specialist" down the road. A great value for a cheep oil change. More

They always try to find extras to charge for. You bring in your vehicle for one simple fix and something major is ALWAYS wrong. Unfortunately I've found that they tend to fix the wrong problem. Here's a in your vehicle for one simple fix and something major is ALWAYS wrong. Unfortunately I've found that they tend to fix the wrong problem. Here's an example. After having a new muffler installed I asked for a new chrome trim end. There had been one on my old muffler which they didn't want to use even though it was perfectly fine. I was told it would be $165 to install this piece, so I went to the parts department and purchased a new one for $20 pushed it on the end of my new muffler went home and screwed it on tight. It only had one screw to help tighten it up and took about 5 seconds to do. More

I have bought five cars at this dealership. The sales process literally takes only minutes. No haggling. The service department is nothing short of outstanding. I have never had to go back because a rep process literally takes only minutes. No haggling. The service department is nothing short of outstanding. I have never had to go back because a repair was not done properly. More importantly, the integrity of the service department is beyond reproach. I always feel as if the only thing that matters is whether or not I am going to leave the service department feeling as if I received nothing short of honest and excellent service. I have never bought a part for any of my cars other than at the Volvo of Lisle dealership. This includes "generic" items such as headlights and tires. This is a great place to buy a car from and a great place to have your car serviced at. More