172 Reviews of Volvo Cars Lisle - Service Center
In addition to having a scheduled oil change I was having trouble synching my phone and getting Nav to come through the speakers. Kelsey got my phone to synch. Then she and her team tried all kinds of tric trouble synching my phone and getting Nav to come through the speakers. Kelsey got my phone to synch. Then she and her team tried all kinds of tricks, including calling Volvo, to get Nav to come through the speakers. Apparently my phone is one that is not compatable. The team did come up with a viable solution (and a very thrifty one at that) to solve my Nav problem. They went above and beyond to solve this problem. More
Purchased a CPO Volvo there several weeks ago. After getting the car home, had service light come on the very next day. Also discovered some flaws in the driver's side mirror casing. Took the car in t getting the car home, had service light come on the very next day. Also discovered some flaws in the driver's side mirror casing. Took the car in today and the problem with the anti-skid light was fixed. Sales manager had agreed to fix the mirror problem at no charge, once the part came in. Service technicians were efficient, friendly, patient, and thorough. The sales person I bought the car through was very friendly and patient with me. I would not hesitate to buy another car there again. More
I felt I was treated very fairly, everything was explained to me so I could understand it clearly and everyone I interacted with was very friendly. The car drove very good and I was happy with what explained to me so I could understand it clearly and everyone I interacted with was very friendly. The car drove very good and I was happy with what was done. Thank you! More
I've been going to this dealer since 1986. I think that says it all. If I wasn't 100% satisfied, I would have gone elsewhere. that says it all. If I wasn't 100% satisfied, I would have gone elsewhere. More
Once again, John and the service techs have done an outstanding job with my 2000 V40. It is approaching 150K, and still rides smooth, beats most cars "off the line", and rounds a corner like a sports outstanding job with my 2000 V40. It is approaching 150K, and still rides smooth, beats most cars "off the line", and rounds a corner like a sports car (it's a wagon). Purchased and serviced here, I love this car - wear and tear excepted. Abused by the kids, left out of the garage, driven by 5-6 different family members, loaded to the max - still running strong....thanks !! More
Second car I bought from Rick. I thought I would have to special order but he called me two days later saying a car I wanted was on the lot. I got the call on Wednesday and I was driving off the lot late o special order but he called me two days later saying a car I wanted was on the lot. I got the call on Wednesday and I was driving off the lot late on Friday night with my new car. More
The whole process of buying my S60T5 was positive and effortless. The exact color combination I wanted was on the lot and the price was definitely right. Rick Winkler was gregarious, knowledgeable and effortless. The exact color combination I wanted was on the lot and the price was definitely right. Rick Winkler was gregarious, knowledgeable and informative. Rick personally picked me up at my home when I was ready to take possession of my S60. Tommy Korallus took the confusion out of an extended warranty. More
I could not be any more pleased with the decision I made to buy a Volvo from Volvo of Lisle. From the beginning, Bob Makowka made the transaction painless and the service and support teams are top notch. I' to buy a Volvo from Volvo of Lisle. From the beginning, Bob Makowka made the transaction painless and the service and support teams are top notch. I'm treated like a valued customer when I return for my scheduled maintenance on my Volvo XC60. As far as my experiance with my vehicle; I can say we will always have a Volvo in the family. More
I went to this dealer because I got a $18 dollar oil change coupon in the mail. It was the first and last time I will ever take my car to Volvo of Lise for service. During the service the tech broke t change coupon in the mail. It was the first and last time I will ever take my car to Volvo of Lise for service. During the service the tech broke the wires for my satellite radio making it unusable until a $15 dollar new part was ordered. I turned around and immediately showed them the damage. They said that I would have to purchase the part and then they would reimburse me for the cost. When I called them and let them know the price they said that they were unable to reimburse me for the purchase of the part, but they could give me a service credit, which I will not use because I will not be taking my car back to Volvo of Lisle again. More
A few months ago, I inquired about purchasing a Volvo Increased Protection plan on my 2008 Volvo. I met with Tom Korallus (Business Manager) who carefully and completely explained all of the details, Increased Protection plan on my 2008 Volvo. I met with Tom Korallus (Business Manager) who carefully and completely explained all of the details, and on 1/13/2012 I returned to purchase the VIP plan. Both Tom and John Korallus (Service Advisor) were extremely friendly, helpful, knowledgeable, informative and made me feel very welcome as a first time customer at Volvo of Lisle. I also met Lee Diehl (Mechanic) who thoroughly explained a situation with my car. It is a pleasure to find a dealership that takes such excellent care of the CUSTOMER and their VEHICLE. More