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Volvo Cars Lisle - Service Center

Lisle, IL

4.4
172 Reviews

172 Reviews of Volvo Cars Lisle - Service Center

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October 24, 2013

I use Volvo of Lisle because I always get friendly, helpful service for my Volvo and for my wife's Volvo. It is nice to be able to bring your car where you can trust the people to attend to it as need More

by labman88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 23, 2013

I return to Volvo of Lisle because of the confidence i have in John Korallus. I know he is always honest with me and does not rry to "over sell" services I don't need. He is always freindly and recognizes More

by philiportiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 20, 2013

My husband and I have had our Volvo serviced at Lisle Volvo since we purchased it from the dealership in December 2010. The service department's personnel are very friendly, professional and always answe More

by burdett1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dominic Lattanzio
October 18, 2013

Great check in process. Service advisors always provide accurate and reliable information . They don't try to sell services not needed. Always on time for repairs and provide accurate quotes . More

by Stevedup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Lattanzio, Dave Harris
October 10, 2013

Very friendly and helpful staff. Car was ready when promised and was super clean. Exceeded my expectations. It was my first time at this dealership More

by Chasfedor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Lattanzio
September 23, 2013

Kelsey was very helpful and friendly and made my experience visisting the Volvo dealer great! I have a Volvo dealer within walking distance of my work but prefer to come to Volvo of Lisle, mainly b More

by sdahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 14, 2013

This service department is a joke. There is always more problems with my car after I receive service. There was even a scratch on the side of my car that nobody told me about. Volvo was hoping I would dr More

by a101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 01, 2013 -

Volvo Cars Lisle responded

Volvo of Lisle participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We wanted to apologize for your previous service and inform you that the Service Manager is no longer employed by Volvo of Lisle as of this week. If there is anything we can help you with in the future, please do not hesitate to contact us. Sincerely, Your Volvo of Lisle Service Team

September 12, 2013

first time in awhile since working with tim..did a great job for me and i expect the same each time in the future. i feel very strongly that we will be able to communicate quite well and experience little More

by s_tompson1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
September 12, 2013

Took my Volvo in for scheduled free maintenance and also got a interior/exterior detailing. Everyone was friendly and helpful and after the detailing, my car was actually gleaming, it looked fantastic. I More

by houston819
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
August 31, 2013

I came for oil change and replacement of indicator light on the gear selector box. Both were done satrisfactorily. However I was a bit unprepared for the unexpected cost of the bulb replacement when the bi More

by edabat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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