172 Reviews of Volvo Cars Lisle - Service Center
I use Volvo of Lisle because I always get friendly, helpful service for my Volvo and for my wife's Volvo. It is nice to be able to bring your car where you can trust the people to attend to it as need helpful service for my Volvo and for my wife's Volvo. It is nice to be able to bring your car where you can trust the people to attend to it as needed. It gives my wife and I peace of mind that we have one less thing to worry about. Our cars always come back not only running well but they are always washed and look great too. The service people are very attentive and helpful. My personal preference is to call John Korallus to schedule any work on the cars because when I discuss a problem with John I have every confidence it will be dealt with. More
I return to Volvo of Lisle because of the confidence i have in John Korallus. I know he is always honest with me and does not rry to "over sell" services I don't need. He is always freindly and recognizes have in John Korallus. I know he is always honest with me and does not rry to "over sell" services I don't need. He is always freindly and recognizes long time customers like me. More
My husband and I have had our Volvo serviced at Lisle Volvo since we purchased it from the dealership in December 2010. The service department's personnel are very friendly, professional and always answe Volvo since we purchased it from the dealership in December 2010. The service department's personnel are very friendly, professional and always answer my questions fully. They take time with me and are considerate of any concerns that I may have regarding the care and servicing of my vehicle. It is a pleasure to deal with qualified, skilled and knowledgable people. More
Great check in process. Service advisors always provide accurate and reliable information . They don't try to sell services not needed. Always on time for repairs and provide accurate quotes . accurate and reliable information . They don't try to sell services not needed. Always on time for repairs and provide accurate quotes . More
Very friendly and helpful staff. Car was ready when promised and was super clean. Exceeded my expectations. It was my first time at this dealership promised and was super clean. Exceeded my expectations. It was my first time at this dealership More
Kelsey was very helpful and friendly and made my experience visisting the Volvo dealer great! I have a Volvo dealer within walking distance of my work but prefer to come to Volvo of Lisle, mainly b experience visisting the Volvo dealer great! I have a Volvo dealer within walking distance of my work but prefer to come to Volvo of Lisle, mainly because of the costs with servicing my Volvo. More
This service department is a joke. There is always more problems with my car after I receive service. There was even a scratch on the side of my car that nobody told me about. Volvo was hoping I would dr problems with my car after I receive service. There was even a scratch on the side of my car that nobody told me about. Volvo was hoping I would drive away so they wouldn't have to fix their carelessness. They will do anything not to replace warranty items. Expect long waits and lazy, bare minimum service. In fact, when I had a series of problems, the service manager would not even talk to us. he sent his assistant. We had to go over his head to get our warranty item replaced. The only words that accurately describe this service dept. are LIARS and THIEVES. Save the headache and buy your Volvo anywhere else than Volvo of lisle. More
first time in awhile since working with tim..did a great job for me and i expect the same each time in the future. i feel very strongly that we will be able to communicate quite well and experience little job for me and i expect the same each time in the future. i feel very strongly that we will be able to communicate quite well and experience little trouble in having volvo of lisle meet my expectations at every turn. that has happened many times in the past and they will not be able to do anything less in the future. it all starts with a solid relationship with advisor/customer at the outset and i have experienced just that in the past and will not settle for anything less in the future. this dealership is more than qualified to do the same and it is up to all customers to be able to help make this teamwork succeed...not always that easy to do however. looking forward to seeing tim and the gang again soon to keep the xc70 on the go....keep up the good work and hope there are many more stories like mine on the books....so long for now and cheerio..... More
Took my Volvo in for scheduled free maintenance and also got a interior/exterior detailing. Everyone was friendly and helpful and after the detailing, my car was actually gleaming, it looked fantastic. I got a interior/exterior detailing. Everyone was friendly and helpful and after the detailing, my car was actually gleaming, it looked fantastic. I received a ride from Volvo to the nearby train station and was picked up in the evening. I have been going to this dealership for 8-1/2 years and my experiences with this dealiership have ALWAYS been great and I would highly recommend them to anyone. More
I came for oil change and replacement of indicator light on the gear selector box. Both were done satrisfactorily. However I was a bit unprepared for the unexpected cost of the bulb replacement when the bi on the gear selector box. Both were done satrisfactorily. However I was a bit unprepared for the unexpected cost of the bulb replacement when the bill came because I asked for an estimate at check in and i was told to wait at the customer lounge but I never got it. Other than that everything was ok. John also showed me why I need to fix the engine block anchor on my car. More