172 Reviews of Volvo Cars Lisle - Service Center
I recently took my car in for its regular maintenance, my service advisor was Tim Whitefleet he was friendly gracious and knowledgeable. It was nice to have someone who really care about his job and the cus service advisor was Tim Whitefleet he was friendly gracious and knowledgeable. It was nice to have someone who really care about his job and the customers he services. This is my first Volvo and its great to know that my car is being serviced with someone who knows the business and who is happy to do it. I have also in the past had Dominic Lattanzio as my service advisor he also goes above and beyond the call of duty. Jan Froberg More
Timothy Whitefleet was a pleasure to work with. From the onset he made me feel that I was in the hands of someone who was out to help me and not take advantage of me as a customer. To those of you who are l onset he made me feel that I was in the hands of someone who was out to help me and not take advantage of me as a customer. To those of you who are looking for honest and helpful service in repairs why not give Lisle Auto Plaza a try. More
John was very nice. Treated me fairly. When I asked a question he took the time to explain what was done on my car and why. question he took the time to explain what was done on my car and why. More
Excellent service at Volvo of Lisle. Dominic Lattanzio was very informative, friendly and punctual. i would not hesitate to continue to recommend Volvo of Lisle to anyone considering a purchase of a vehic was very informative, friendly and punctual. i would not hesitate to continue to recommend Volvo of Lisle to anyone considering a purchase of a vehicle. More
I have had my Volvo for 17 years and have taken it to this dealership since I bought it there. This is the only car that I have ever owned that I have taken to a dealer for repairs. I've worked with Da this dealership since I bought it there. This is the only car that I have ever owned that I have taken to a dealer for repairs. I've worked with Dave Harris for most of that time. He and Steve have provided excellent service and kept my Volvo running safe for the many miles I put on it. I regularly travel back and forth to Indy so safety is critical for me. I also drive from the city to go to the Lisle Volvo location for this work. I would not travel an average of 3 hours per visit if the service weren't excellent. I would recommend Dave and Steve / the Lisle Volvo service to anyone! More
Tim Whitefleet did a great job of explaining a very costly repair estimate. He was patient with my questions and willing to let me go back to the service bay to see the problems for myself. While bac costly repair estimate. He was patient with my questions and willing to let me go back to the service bay to see the problems for myself. While back there I met and spoke with the mechanic who had diagnosed my vehicle. He was equally as patient with my questions, and clearly explained what the problems & options were with my vehicle. I walked away feeling that I had made the right decision and that my repair needs were in good hands. My only suggestion for improvement is that Volvo of Lisle, as the dealer of Volvo cars, do more to help control the cost of maintenance and repair for those of us who have owned our cars for a long time. It seems silly to me that brand loyalty should be "rewarded" by having to pay ridiculous mark-ups for continuing to use the dealership - which only drives us into the hands of smaller repair shops. Tim was very helpful to go through my coupon/discount options with me, to help me find a way to do my repair at the dealership, rather than being forced to go elsewhere to find a competitive price. More
Always great service. They make you feel welcome right away. Get the job done and get it done right. Would definitely recommend this dealership to others. away. Get the job done and get it done right. Would definitely recommend this dealership to others. More
John Korallus is the ultimate professional and I know that I will receive excellent service and value for the money I spend on needed car repairs. No one likes the expenses of car maintenance, but knowin that I will receive excellent service and value for the money I spend on needed car repairs. No one likes the expenses of car maintenance, but knowing it is done right and at a fair price can not be understated. More
John is very helpful, friendly and professional. He gave very reasonable suggestions on my vehicle. I went in with a loud noise on my back wheel, thinking that I will have to spend hundreds of dollars on it very reasonable suggestions on my vehicle. I went in with a loud noise on my back wheel, thinking that I will have to spend hundreds of dollars on it. Instead, he just suggested patching the tire and saved me tons of money. I like this dealership because they never push me to do any unnecessary fixes on the car. This is the way to win back loyal customers! More
Always a great experience! John K., Tim W., and Dave are excellent service writers and when I need to take my XC90 in for service... it's always a pleasure! excellent service writers and when I need to take my XC90 in for service... it's always a pleasure! More