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Volvo Cars Lisle - Service Center

Lisle, IL

4.4
172 Reviews

172 Reviews of Volvo Cars Lisle - Service Center

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December 17, 2024

Everyone from sales to service is always great! ! It’s always amazing to go to Volvo of Lise!!! More

by BABYDOLL3081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Waltzek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Volvo Cars Lisle responded

Thank you for your kind words and 5-star review! We’re thrilled to hear that your experiences with both our sales and service teams have been consistently great. It’s always a pleasure to have you visit Volvo Cars Lisle!

December 12, 2024

Justin was friendly and efficient during my recent visit to Volvo in Lisle. He made the experience a very positive one. Thanks Justin! More

by dkj1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Storr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Volvo Cars Lisle responded

Thank you for sharing your positive experience! We're so glad to hear that Justin's friendly and efficient service made your visit enjoyable. We’ll be sure to share your kind words with him.

December 02, 2024

Totally unexpected over the top help from Chris. I called because I was in an emergency situation regarding my key not working, and I was having issues with locking my door in the City. Chris provid More

by Ltomasfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Volvo Cars Lisle responded

Thank you for sharing such a heartfelt review! We're thrilled to hear how Chris went above and beyond to assist you during your emergency. Providing exceptional service, especially in moments of urgency, is something we take pride in. We're delighted to have earned your trust, and we look forward to serving you as your go-to dealership in the future!

November 13, 2024

I called to have an issue resolved with my app. Chris had it taken care of in no time. Super friendly, fast and efficient. More

by abuett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Volvo Cars Lisle responded

Thank you so much for your 5-star review! We're glad Chris could quickly resolve the issue with your app and provide excellent customer service. Your satisfaction is our priority, and we're here to help anytime you need us!

November 13, 2024

Jimmy took care of an issue I was having with my app, it was resolved in no time. He was very accommodating and personable. I would highly recommend him. More

by abuett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Volvo Cars Lisle responded

Thank you for the wonderful review! We’re glad that Jimmy could promptly address your app concerns and provide the level of service you deserve. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service in the future.

October 19, 2024

I called the service department this morning regarding my Volvo oncall subscription that I couldn’t get working. Chris G answered the call and was very polite and helpful. We were on the phone for 23 minutes More

by early1971
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Volvo Cars Lisle responded

Thank you for your kind words and 5-star rating! We’re so pleased that Chris G was able to resolve the issue with your Volvo On Call subscription and guide you through every step. We appreciate your feedback, and it’s great to know that you’re now able to use all the remote features. We look forward to serving you again in the future!

September 30, 2024

I had just stopped in for my regular service. Sam took the time to walk me around and answer all my questions. I did not know that my car could do half of this stuff! I will for sure be back for More

by suchas78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Storr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Volvo Cars Lisle responded

We really appreciate your 5-star review! It’s fantastic to hear that Sam was able to answer all your questions and show you features you didn’t even know your S90 had. We’re excited that you had such a positive experience, and we look forward to helping you with your next S90 in the future. Thanks for trusting Volvo Cars Lisle for your service needs!

April 12, 2024

I love working with Chris. Excellent customer service and pleasant personality. You can't go wrong working with him. More

by Adrmart36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Harris
Apr 13, 2024 -

Volvo Cars Lisle responded

Thanks for the 5-star review! We're glad you love working with Chris. We appreciate your kind words and looks forward to assisting you further.

January 30, 2024

Great service His knowledge was very valuable and impressive He is a great asset for the deal for the dealership More

by JOSED0102
Recommend Dealer
Yes
Employees Worked With
John Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Korallus
Jan 30, 2024 -

Volvo Cars Lisle responded

Thanks for the feedback, Jose! We're glad to know that you found our service at Volvo Cars Lisle valuable and impressive. Your support means a lot to us!

January 30, 2024

I had a bad experience picking ip my car from service, Volvo contacted me, understood my concern and offered further customer service, I felt much better! More

by Beverlyfreeves
Recommend Dealer
No
Employees Worked With
In fairness, I have been in touch with the dealership, they understand my experience and have offered apology and further customer support, so, 5
Jan 30, 2024 -

Volvo Cars Lisle responded

Hi Beverly. Thank you for taking the time to share your review with us. I'm sorry to hear about a bad experience with picking up your car, but I'm glad to hear that Volvo and our service team have been able to assist with the proper support to resolve any issues. If there is anything else that's preventing us from earning a 5-star review, please reach us back at 630-852-6000 and we'll be ready to help with anything you need. Thank you again for your time and your business. We do appreciate it!

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