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Volvo Cars Lisle

Lisle, IL

4.8
1,270 Reviews
Volvo Cars Lisle, winner of the 2023 Volvo Excellence Award, has been servicing the Chicagoland area for over 60 years. Learn more about us at https://bit.ly/3IhT9gR
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4325 Lincoln Ave

Lisle, IL

60532

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Showing 1,270 reviews

October 01, 2024

My only complaint was I had to wait close to an hour for a finance person to complete my transition. I understand but I thought that was a bit too long. I think I will love my new car. Hajira was very nic More

by ann.reynertson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hajira Mahmood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Volvo Cars Lisle responded

Thank you, Ann, for your kind review! We apologize for the extended wait during the finance process and appreciate your understanding. We’re happy to hear that Hajira and the rest of our team provided excellent service, and we’re excited that you’ll be enjoying your new car. If there’s anything else we can assist you with, feel free to reach out!

September 30, 2024

I had just stopped in for my regular service. Sam took the time to walk me around and answer all my questions. I did not know that my car could do half of this stuff! I will for sure be back for More

by suchas78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Storr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Volvo Cars Lisle responded

We really appreciate your 5-star review! It’s fantastic to hear that Sam was able to answer all your questions and show you features you didn’t even know your S90 had. We’re excited that you had such a positive experience, and we look forward to helping you with your next S90 in the future. Thanks for trusting Volvo Cars Lisle for your service needs!

September 26, 2024

The buying experience at Volvo Cars Lisle was so smooth and easy. Ashley was patient in answering all of our questions and I really appreciated that she took the time to walk us through the process. More

by Hammer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley De Vries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Volvo Cars Lisle responded

Thank you for sharing your positive experience! We’re so happy that Ashley was able to provide the patience and guidance you needed during your purchase. Making the car-buying process smooth and easy is always our goal, and we're glad we could deliver. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything else!

September 26, 2024

Professional atmosphere and accommodating. No hard sell tactics. We made it easy because we knew what we were looking for. More

by david@lander1.com
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Merza Merza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kowal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Volvo Cars Lisle responded

Hi David! We really appreciate your 5-star feedback! It's wonderful to hear that our no-pressure approach and professional environment met your expectations. At Volvo Cars Lisle, we aim to make the car-buying process as seamless as possible, and we're glad you found exactly what you were looking for. Thanks again for choosing us!

September 24, 2024

Great experience after my Volvo was totaled in an accident. This is the second time I have purchased a Volvo, the first time from this dealership. Chris was super nice and informative. I wou More

by LPerna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Volvo Cars Lisle responded

Thank you for your 5-star review and for choosing us again for your Volvo purchase! We're sorry to hear about your accident but are glad Chris could assist you during this time. We appreciate your recommendation and look forward to continuing to serve you in the future!

September 24, 2024

It feels like we are with family at Volvo Cars Lisle. We have been customers in Lisle since 1990, and we've had Volvos since 1974. Everyone at the Lisle location treat us so well. It is a friendly plac More

by joodyofoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lolita Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Volvo Cars Lisle responded

Hi Joodyofoz! We’re deeply grateful for your continued trust in Volvo Cars Lisle over the decades! It’s wonderful to hear that Lolita and John have provided the level of service and personal connection that makes you feel like part of the family. We take pride in creating a friendly and welcoming environment, and we’re delighted to hear that you’ve enjoyed your experiences with us. Thank you for your loyalty since 1990, and we look forward to assisting you with many more Volvo purchases in the future!

Sep 25, 2024 -

joodyofoz responded

Thank YOU, Volvo Cars Lisle!!!!

September 23, 2024

Everything went amazingly well! Chris is awesome - really knowledgeable, professional and a great guy to work with. More

by hisham Alwakkaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Volvo Cars Lisle responded

Thank you, Hisham, for your 5-star review! We're thrilled to hear that Chris provided an amazing experience and impressed you with his knowledge and professionalism. We’ll be sure to pass along your kind words to him. We appreciate your business and look forward to working with you again!

September 23, 2024

Ashley was kind, not overly pushy. Knew the XC60 well, was able to answer all my questions. I ultimately bought the car. She was very thorough in setting me up in the car and going thr More

by vrk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley De Vries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Volvo Cars Lisle responded

Thank you for the wonderful feedback! It’s great to know that Ashley's expertise and attentive service made your XC60 buying experience so seamless. We’re especially happy she could help with your follow-up questions after your purchase. Enjoy your new car, and we’re here whenever you need further assistance!

September 22, 2024

Sales rep was good up to a point. After the deal was accepted, things were somewhat disjointed. I was summoned by the financial guy who started asking a lot of questions. He was ve More

by tkerestes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Korallus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Merza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Camp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Volvo Cars Lisle responded

Thank you for your feedback. We’re glad to hear that the sales process started off well but regret that the transition to finance and the vehicle setup could have been smoother. We completely understand the importance of a thorough explanation, especially when transitioning to an electric vehicle like the XC40 Recharge. We appreciate your suggestions and would love to offer you a more in-depth tutorial whenever it's convenient for you and your spouse. Your satisfaction is our priority!

September 20, 2024

Chris at Volvo of Lisle was incredibly helpful and knowledgeable. He quickly found the information I needed about a car I purchased years ago. Even when calling back days later, he remembered my name More

by Kvan
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Volvo Cars Lisle responded

Thank you so much for your 5-star review! We're thrilled to hear that Chris provided you with outstanding service and was able to assist you quickly and professionally. His attention to detail and commitment to customer satisfaction are exactly what we strive for. We appreciate your recommendation and look forward to helping you again in the future!

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