Volvo Cars Lisle

Lolita and Thomas were very personable and knowledgeable and made the overall buying experience enjoyable. Lolita was able to adequately answer all of my questions regarding the 2008 C30 I was purchasing a and made the overall buying experience enjoyable. Lolita was able to adequately answer all of my questions regarding the 2008 C30 I was purchasing as well as questions pertaining to newer versions of the C30. Furthermore, Lolita was able to convey the positive aspects (quality, safety, style, etc.) of the Volvo brand which helped me to feel at ease purchasing a Volvo. Lolita and the rest of the staff at the Volvo of Lisle should be commended on their professionalism and the positive car buying atmosphere they create. More

Left the dealership feeling as though we had not gotten a good deal. The trade in value was extremely low but due to time constraints we were not able to shop our trade in. We felt as though they took adva good deal. The trade in value was extremely low but due to time constraints we were not able to shop our trade in. We felt as though they took advantage of the circumstance. If you are using a trade in as part of your transaction, they will not give you a fair price. Then used high pressure to complete the transaction. Beware. Also, do not let them know where you live. They will try to mark up based on your address. Bob was a nice guy but we could tell that he could not do anything regarding the price. His job was to describe the car. In that role he did fine. They did not follow up on promises to do additional work on car purchased. Did not follow through on request to have service record forwarded. When I dropped off paperwork two days after the transaction, they "forgot" I was waiting in the showroom. I had to go find the finance manager who I was waiting for and the the response I received was "oh, I got to talking to one of my bankers and forgot you were there." When in fact I could see that he had just been talking to a co-worker the entire time. The simple fact that they have not followed up or tried to contact us underscores the fact that they did not want us as repeat customers. More

I would recommend this dealership. Both salesmen were extremely knowledgeable about the XC60 which we purchased and a pleasure to do business with. The manager, Ken was not your typical "car sales manag extremely knowledgeable about the XC60 which we purchased and a pleasure to do business with. The manager, Ken was not your typical "car sales manager" and sealed the deal. I really like my new XC60! More

The buying experience wss very simple and straightforward. Car features were explained thoroughly as well as functionality of options. Discussion of financing availability of was helpful. straightforward. Car features were explained thoroughly as well as functionality of options. Discussion of financing availability of was helpful. More

Car was advertised under cars.com. Came in was greeted by Tommy. Asked to see the car and Tommy promptly went to get the keys. No waiting games! That was wonderful! Took the car for test rides with and wit Tommy. Asked to see the car and Tommy promptly went to get the keys. No waiting games! That was wonderful! Took the car for test rides with and with out top on or off and again when my husband came by. Entire staff was very friendly. Did not not feel like I was prey amongst hawks. The negotiation process went with ease seeing as though the car was sensibly priced in the first place. The finance manager was straight forward. No attempts to up sell any extra products or warranties. This had to be the most pleasurable car buying experience ever!!! More

We just took delivery of our new Volvo through their overseas delivery program. What a fantastic way to purchase a new car. Bob and Lolita were great to work with, they thoroughly explained the entire overseas delivery program. What a fantastic way to purchase a new car. Bob and Lolita were great to work with, they thoroughly explained the entire overseas delivery process and kept us updated as our car was being built. We love our new car and would definitely recommend Volvo of Lisle. More

From first inquiry (internet), I received immediate contact. I asked questions and received answers to all of them involving SUV, SUV comparisons, the volvo company itself -- any and all questions. H contact. I asked questions and received answers to all of them involving SUV, SUV comparisons, the volvo company itself -- any and all questions. He was very knowledgable and helpful. Also spent much time with me personally after purchase in explanation of car and equipment Much appreciated. More

Had a very good experience purchasing a 2012 model from Lisle Volvo. We initially applied for an "Internet quote" through a third party website. This dealership responded quickly with some initial quotes Lisle Volvo. We initially applied for an "Internet quote" through a third party website. This dealership responded quickly with some initial quotes and was diligent in getting back to me with answers. Once we worked out a specific vehicle configuration, they had the most attractive offer when compared with other dealerships in the Chicago area. We drove over to their location on a Saturday and met John Taylor, who was very friendly. He showed us several color and option variants from the lot and we made our pick. The price was handled in a straightforward manner, without any last minute increases or "omissions" vs. the initial offer. We also traded in our previous vehicle and got a very reasonable offer, that we were able to accept. The only downside is that it took a bit long to get all the paperwork together once we agreed on the terms. Once it was all done, John took the time to go over the vehicle with us one more time and helped us get some of the settings right. Long story short, we drove off with a new car the same day and have been very satisfied with the overall experience. Strongly recommended, especially if you use the "Internet quote" approach. More

Bob was fair, fast and courteous. I felt like I got a fair price on my new car. Bob handle the transaction in an efficient and friendly manner. fair price on my new car. Bob handle the transaction in an efficient and friendly manner. More

John was terrific and ready to help every step of the way. The process was as painless as I could hope for and I would recommend Volvo to anyone who is looking for a new or used vehicle. The only c way. The process was as painless as I could hope for and I would recommend Volvo to anyone who is looking for a new or used vehicle. The only complaint I have is that the online photos were in thumbnail size and there doesn't appear to be a zoom feature. Thank you John and the entire team at Volvo of Lisle. More