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Volvo Cars Lisle

Lisle, IL

4.8
1,286 Reviews
Volvo Cars Lisle, winner of the 2023 Volvo Excellence Award, has been servicing the Chicagoland area for over 60 years. Learn more about us at https://bit.ly/3IhT9gR
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4325 Lincoln Ave

Lisle, IL

60532

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Showing 1,286 reviews

June 11, 2012

Yvonne made the experience of purchasing a car pleasurable. She was very easy to work with. Everybody in the showroom was friendly and went out of their way to talk to us. Yvonne made sure we u More

by Walter Kozlowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 10, 2012

This was a great experience; the difference between the atmosphere of the sales staff compared to other dealers is like night and day. They're smart, interesting, honest, and really like doing what they d More

by JonBoeckenstedt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Boeckenstedt
June 07, 2012

I went to this dealer because I got a $18 dollar oil change coupon in the mail. It was the first and last time I will ever take my car to Volvo of Lise for service. During the service the tech broke t More

by Chicago225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 21, 2012 -

Volvo Cars Lisle responded

Dear Mr. Radek, Volvo of Lisle participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at Volvo of Lisle. It was by no means our intention to upset you or cause any issues when you came in for your oil change. We are giving you the benefit of the doubt and taking full responsibility for the damage done to your XM radio wire, even though we are unsure of its’ state upon arrival at our dealership. In attempt to exceed your expectations, the Service Manager, Randy Hahn approved for us to give you a store credit in excess of the dollar value related to the broken wire. Since you found this alternative unsatisfactory, we are refunding you the cost of the part. Based on our conversation, it my understanding that the damaged XM radio wire was easily installed by you, and does not require professional installation. If I am mistaken, and you need our assistance in the installation of this wire, please let us know and we will be happy to help you. Once again, we sincerely apologize about your recent service visit and hope you have a better experience with us in the future. Sincerely, Tim Whitefleet Volvo of Lisle --------------------------------------------------------------------------------

June 04, 2012

Bob made the sales experience very easy from start to finish. We test drove the T5 and T6 vehicles, made a decision on the vehicle, and discussed price. I think both of us were satisfied where we ended More

by edgoralski
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
June 04, 2012

Our salesman Bob was very knowledgable and super pleasant to deal with. A pleasure to deal with! The only negative (which wasn't Bob's fault) is that we had to wait 15 minutes for a sales person at 3:30 in t More

by benzcl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 03, 2012

Great experience in buying our C70. Bob was extremely helpful in getting the deal closed. He also told us about the Volvo Overseas Delivery Program. He explained the adventure that Volvo could offer us More

by tomculcasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 01, 2012

Rick Winkler has total client service focus. He knew what my used car needs were and came up with the solution. He commnicated with me constantly throughout the entire sales process. His approach towards me, More

by cneigel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Winkler
May 28, 2012

Bob did a great job helping us move out of old Volvo into a new one. We had to order and he took care of it all. Did agreat job Don Wade More

by dewade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2012

I truely had a hastle free experience purchasing my Volvo from the Lisle dealership. My salesman Philip did his best to accomdate me, found the exact car I was looking for and made purchasing the car as eas More

by nascar73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 12, 2012

Lolita was an outstanding salesperson. She had great knowledge about the cars and was very easy to work with. I had a wonderful experience working with Lolita. More

by Cindy Flynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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