Volvo Cars Lisle

Ms. Ashley De Vries is a tech specialist at Volvo Lisle. She spent time to explain all the features in detail, taking each item at a time and patiently showing how it is to be set to work smoothly. Lisle. She spent time to explain all the features in detail, taking each item at a time and patiently showing how it is to be set to work smoothly. When we had a question she very nicely and patiently re explained. Overall she spent a lot of time, making sure that we understood and gave her number for us to call her anytime. Her expertise and help was greatly appreciated. Mr. Ken Kowal, the sales manager was very pleasant, explained the price of the car, discounts we can get because of Costco membership and helped get us a better price, Mr Sal Garretto went through finance part of the process., explaining at every point.He also made aware of different types of longer term repair insurances available beyond warranty and what they cover etc in detail. To summarize the team of people we met were excellent and professional. We will highly recommend Volvo Cars Lisle to our family and friends without any reservation. Thanks More

The entire team is professional and not a typical car dealership mentality. They are not pushy and give you time to look and think. Our s as leaman was spectacular. His name was Chris dealership mentality. They are not pushy and give you time to look and think. Our s as leaman was spectacular. His name was Chris More

Chris and team were amazing to work with! I had a great experience, and would highly recommend them to anyone looking to get a Volvo! I had a great experience, and would highly recommend them to anyone looking to get a Volvo! More

Happy with my experience with Merza Merza as well as the entire Volvo Cars Lisle staff! entire Volvo Cars Lisle staff! More

Chris was great. This was the 2nd car he has helped me with. He listened to what I wanted and found a great car for me. This was the 2nd car he has helped me with. He listened to what I wanted and found a great car for me. More

Excellent! Not much more to say so just to fill the space, best of luck to all. Not much more to say so just to fill the space, best of luck to all. More

I felt like Ashur pulled a fast one in discussing price for used car I recently purchased. He added some $1400 (approx) charge to price listed on the website for the cost of car and then suggested he "took for used car I recently purchased. He added some $1400 (approx) charge to price listed on the website for the cost of car and then suggested he "took that charge off for me". So adding a charge that wasn't on the list price and then taking it off and then acting like you are saving me money was at minimum trickery and at most ethically and morally wrong. I believe he may have given me good pricing on tow hitch parts and installation and roof rack but after initial purchase interaction I just can't be sure. I have purchased and serviced a car I still own, a Volvo S60, and serviced this car at your Dealership for years and always felt I received top quality service. For my current purchase Justin Storr has gone out of his way to assist with any needs I had and met or exceeded my expectations. I plan to continue to service my vehicles at your Dealership. My ratings are reflective of stellar Service Team (5 star) and a rather unsatisfactory sales process (1 star). I will warn people about the potentially shady/shifty selling practices. Below if by financing you only mean working with Sal to sign all the paperwork, he was stellar as well. This is reflected in my ratings below under financing. More

We had a great experience with Volvo Cars Lisle. Sam was so great, not pushy at all and really took care of us! We are very happy with our purchase and would definitely recommend to friends and fam Sam was so great, not pushy at all and really took care of us! We are very happy with our purchase and would definitely recommend to friends and family! More

Dealership was very nice and clean. Good atmosphere and everyone was very friendly. Awesome waiting area w/ refreshments. Good atmosphere and everyone was very friendly. Awesome waiting area w/ refreshments. More

Jack was the first person to acknowledge my presence in your dealership while looking at vehicles in the showroom. Jack was friendly and very knowledgeable about the cars, warranty information, and was ab your dealership while looking at vehicles in the showroom. Jack was friendly and very knowledgeable about the cars, warranty information, and was able to answer all of my questions. More