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Volvo Cars Lisle
Lisle, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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We visited Volvo of Lisle looking for a C70, unsure as to whether to buy new or not, John was very helpful in working through the numbers with us to help us to make the right choice. We ended up buying a 20 whether to buy new or not, John was very helpful in working through the numbers with us to help us to make the right choice. We ended up buying a 2012 C70, we love the car and found John to be extremely friendly and helped us through the buying process, being new to America this was really appreciated. The team at Volvo of Lisle were all good but John was great and was part of the reason we bought from Volvo of Lisle, he is a great asset to their dealership. More
Staff at Volvo of Lisle consistently do what is right for the customer in the way they treat both the customer and the vehicles they service. Fran Wence Lisle, IL the customer in the way they treat both the customer and the vehicles they service. Fran Wence Lisle, IL More
Service department is top notch! Everytime I have my XC90 serviced, from oil changes to any repair work, the service department staff is always friendly, professional and knowledgable. Service work is done i serviced, from oil changes to any repair work, the service department staff is always friendly, professional and knowledgable. Service work is done in an expeditious manner and your in and out in a reasonable amount of time. We all hope our cars run well for us all the time, and I'm sure most of us find it less than enjoyable to take our vehicles in for repairs. With that said... I've pretty much been a Chevy guy for most of my life (I still own a Tahoe). Most (not all) of the Chevy dealerships I've worked with in the past have been sub par at best. One in particular was miserable... I'll get to that in a moment... My XC90 (purchased in 2010) is my first Volvo and so far the experiment with this has been mostly positive... enhanced by the excellent service team at Volvo of Lisle. Initially... I purchased this vehicle (used) at Dan Wolf Chevrolet in Naperville. The lady sales person was nice but not the most knowledgable individual about cars. During the test drive I noticed the vehicle "missed" under acceleration. The "stutter" wasn't severe, but was definately noticable. She couldn't feel it.... however, everything else about the vehicle I loved and she assured me that they would take care of the problem.... When I picked up the vehicle it still hesitated under acceleration. Nothing had been fixed. I pointed this out to her and she told me that "service" could not find anything wrong with the car... insinuating that I was imagining this. I fussed and fummed a bit but took it home. I drove it that way for a few days... brought it back fussed and fumed a bit more... and they sent it back to service... in fact I actually went for a drive with a "techician" and he had difficulty "detecting" the problem as well. Finally got a call from the "service manager" the next day who told me that this problem was inherent in this particular vehicles design and there was nothing they could do about it..... I fused and fummed a little stonger this time, and went to the Sales Manager who finally sent the vehicle to Volvo of Lisle. Interestingly enough they diagnosed the problem immediately. The vehicle is equiped with twin turbos... and one of the turbos was malfuctioning and needed to be replaced. After that repair was made, the vehicle ran like a top!!! The grief I endured for about a week (including two rental cars at my cost) was not what I expected from a dealership like Dan Wolf Chevolet. Most of the staff I dealt with there acted like I was imagining the problem.... especially the service department manager. Kudos to Volvo of Lisle and shame on Dan Wolf Chevrolet. If I do buy another Chevy... it won't be from Dan Wolf. I've been deaing with Volvo of Lisle now ever since and as I said... the team there is top notch! I'd recommend this dealership to anyone looking for a new or used Volvo. More
Since my first visit (October 1974) to Lisle Volvo, and communication with Heinz, Ziggy, and Joe it has been a pleasant experience. And evolvement through the years has created the present first rate crew communication with Heinz, Ziggy, and Joe it has been a pleasant experience. And evolvement through the years has created the present first rate crew that will also generate continued usage for the future. What this says is "I like it!" Keep up the good work. More
My reason for coming back to Volvo of Lisle is two fold. I purchased an S40 back in 2005 @ a great price and was very satisfied. The other was because the President(unknown to me) of the company was shoppin I purchased an S40 back in 2005 @ a great price and was very satisfied. The other was because the President(unknown to me) of the company was shopping at my place of work and sincerely listened to my long sad story about, how I totalled my S60 in the recent floods. He then gave me a card without pressure and said if your in the market for another Volvo come by and see us we will take care of you. I went out to Volvo of Lisle, a few days later and I now have a new love a 2010 S80.... Princess is new but definitely an asset to the delearship and appreciated by myself and my husband. Lolita was ABSOLUTELY AWESOME!!!! Tom you are PHENOMINAL!!! & Ken thanks for understanding how to make the customer feel important. This team as a whole was patient, kind and genuinely interested in my needs.... even though it was almost closing time they never made us feel rushed or pressured to buy they were still getting us tea & soda and making sure we were comfortable. I love Volvo's and my future purchases will come from this location. Thanks Cathey Collins More
Received a complimentary mini detail as a birthday gift. This gift is a very nice addition from the dealership and goes a long way toward a positive outlook when it comes to customer service. Tim Whitefleet This gift is a very nice addition from the dealership and goes a long way toward a positive outlook when it comes to customer service. Tim Whitefleet was a pleasure to work with. More
I recently leased a new Volvo S60. Lolita Cook went above and beyond to make sure I got the car I wanted and her knowledge of Volvo cars is amazing. When I picked up the car, she spent the trime I nee above and beyond to make sure I got the car I wanted and her knowledge of Volvo cars is amazing. When I picked up the car, she spent the trime I needed to make certain I was comfortable operating the car as well as understanding all of the features on the new car. I would, without a doubt, recommend this dealership and, specifically, Lolita to anyone looking for a car. Based on my own personal experience, I would recommend a Volvo. More
In addition to having a scheduled oil change I was having trouble synching my phone and getting Nav to come through the speakers. Kelsey got my phone to synch. Then she and her team tried all kinds of tric trouble synching my phone and getting Nav to come through the speakers. Kelsey got my phone to synch. Then she and her team tried all kinds of tricks, including calling Volvo, to get Nav to come through the speakers. Apparently my phone is one that is not compatable. The team did come up with a viable solution (and a very thrifty one at that) to solve my Nav problem. They went above and beyond to solve this problem. More
This is the second vehicle we have purchased from this dealership. We are very pleased with the service, staff, and vehicles! They are very customer service oriented. dealership. We are very pleased with the service, staff, and vehicles! They are very customer service oriented. More
Good Folks and friendly service. I thought i could have received a better price of MSRP without the Costco option and the Loyalty program offer. Overall, i think this dealership is professional. Service te received a better price of MSRP without the Costco option and the Loyalty program offer. Overall, i think this dealership is professional. Service team seems like a good bunch of people. More