Volvo Cars Lisle

Great experience Great service department, good people. They are friendly, fair, efficient and honest. In particular, John K. in service is simply outstanding and car Great service department, good people. They are friendly, fair, efficient and honest. In particular, John K. in service is simply outstanding and caring. I highly recommend buying from them. More

Unbelievable Positive Experience Located a nearly new Volvo S 60 via an internet listing. John Taylor stayed in contact with me from the time I first inquired about the vehicle Located a nearly new Volvo S 60 via an internet listing. John Taylor stayed in contact with me from the time I first inquired about the vehicle until he picked me up at the airport a week later. Everyone I encountered at this dealer ship was very professional and extremely helpful. I still can't believe how well everything turned out . More

Very Kind It was my first time to buy an automotive in U.S.A. as I was just moved from Japan. Lolita Cook was so kind to assist me to purchase an used Volvo S60 It was my first time to buy an automotive in U.S.A. as I was just moved from Japan. Lolita Cook was so kind to assist me to purchase an used Volvo S60. She recommended my car from a plenty of stock based on my preference. More

A Real Pleasure to do Business With After shopping at a few other dealerships, Volvo of Lisle was like an oasis in the desert of stereotypical car dealerships. They were friendly, profe After shopping at a few other dealerships, Volvo of Lisle was like an oasis in the desert of stereotypical car dealerships. They were friendly, professional, fair, and efficient. If you want to be pressured and hassled, go elsewhere. If you want to be treated like an adult, please give Volvo of Lisle a chance. Thank you Lolita and Ken for a great experience. More

John Taylor ROCKS! John Taylor, Volvo of LIsle, was so easy and pleasant to work with. He listened to everything I was looking for, and provided me with several options John Taylor, Volvo of LIsle, was so easy and pleasant to work with. He listened to everything I was looking for, and provided me with several options just right for my budget. Never for one minute did I feel like I had to sacrifice or compromise on anything. The process was quick and easy, everything from processing paperwork, financing and driving off the lot in my new Volvo S60. This car is updated with the latest and greatest automotive technology, and is comfortable to drive. I am so happy with the car's performance. Overall, an excellent experience all around and I would highly recommend this dealership and the great staff - especially John, who takes such great care of new and returning customers. More

Easy, friendly experience-no hassle Purchased a used 2010 model and was in/out in less than 3 hours. Definitely would visit again. Easy, straightforward, no xx. No back and forth with Purchased a used 2010 model and was in/out in less than 3 hours. Definitely would visit again. Easy, straightforward, no xx. No back and forth with pricing. It was so close to making a car purchase enjoyable. Kudos to the experience. More

Beware, do not rely on advertised prices at this dealership , do not shop this dealership online! Used Forester listed for $23,000. Dealership sent me details of the vehicle through email multiple times, incl , do not shop this dealership online! Used Forester listed for $23,000. Dealership sent me details of the vehicle through email multiple times, including the price of $23,000. There were multiple opportunities for the dealership to identify they didn't intend to sell at this price. After about a half dozen emails sent to me, the salesperson indicated the price was really $28,500 and they would not honor the original price. The salesperson also pointed me to the small print disclaimer on their website indicating prices on the website might not be accurate. I understand that mistakes can be made. I do expect that a dealership with integrity would honor an advertised price that is within reason. It certainly does not appear they are living by the claims on their website of "an unwavering commitment to excellent customer service." I was also quite insulted when the salesperson indicated in an email that I somehow knew the price was wrong or I otherwise would not have been inquiring about the vehicle from out of state. This clearly indicates a lack of understanding about car buying in the modern world where internet shopping out of state is common. It is also unprofessional and rude to blame a potential customer for the incompetency of the dealership. I have since looked back at other reviews and saw mention of concerns with honesty in the service department and rude customer service. Other reviews also pointed to sloppy paperwork, which seems consistent with not paying attention to details that are pretty important such as prices listed on the internet. I strongly recommend looking at another dealership, but at a minimum, be very cautious about advertised prices and triple check with the dealership on the price before wasting any time engaging in discussions about purchasing a vehicle. More

Great overall experience, highly recommended Purchased a Certified 2011 model. Everyone was wonderful from sales, service, credit, etc. All went out of their way to make it a very pleasant and Purchased a Certified 2011 model. Everyone was wonderful from sales, service, credit, etc. All went out of their way to make it a very pleasant and fair buying experience. Made good on all promises and more. Will definitely have servicing of new vehicle done through Volvo of Lisle. Thank you all! More

Great experience We had a great experience buying a car from Volvo of Lisle. I felt comfortable working with everyone we came in contact with. They ALL worked together We had a great experience buying a car from Volvo of Lisle. I felt comfortable working with everyone we came in contact with. They ALL worked together. We'll return when its time to buy another car. More

Not a professional establishments Saw a posted add for a vehicle anf went to take a look. I liked the car, filled out all the paperwork and was told it would take 3 hours to get an ans Saw a posted add for a vehicle anf went to take a look. I liked the car, filled out all the paperwork and was told it would take 3 hours to get an answer. Not a typical situation from my experience but it is what it is. The sales person, John, was supposed to follow up by the end of the day which he never did. I called back 2 days later and spoke with Tom to ask what is happening and why no one followed up. I was met with an 'oh well' apathetic type of attitude. This approach is not how people should do business in my opinion. More