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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.5
250 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 250 reviews

August 08, 2015

Always Quick & Helpful I purchased my CPO XC90 last Christmas and have had it serviced 3 times since in order to maintain the CPO warranty. The service department is always More

by XC90Rock&Snow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Feb 18, 2016 -

Volvo Cars Hudson Valley responded

Thank you for review. We are happy to hear that you were pleased with our service department. Our goal each and every day is to provide all our valued and loyal customers with excellent service. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

August 06, 2015

What a joke this dealer is! I have a 99.9 % feeling these reviews all your "customers" are leaving are actually stated by your workers. Especially the ones about MY Mini Cooper I More

by Volvounhappybuyer2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Margret Londa
Mar 01, 2016 -

Volvo Cars Hudson Valley responded

I apologize for your less than satisfactory experience with our dealership. Our goal is and always has been to provide all our customers with excellent service. I wish we had the opportunity to rectify the situation. We appreciate and value your comments. Regards, Dan DeCicco - Service Manager

July 22, 2015

XC60 oil consumption issue Although officially past my 5 year warranty period, Volvo backed up their committment to quality and resolved this problem at no charge. Dan was very More

by gvelez2550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco and Larry Storck
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear gvelez2550, Thank you for taking the time to submit your review. Our service team works diligently each and every day to ensure that all our valued customers have comfortable and worry free service appointments. Thank you for choosing Hudson Valley Volvo, we look forward to working with you again in the future. Regards, Dan DeCicco, Service Mananger

July 11, 2015

The best experience in purchasing a car EVER! What an incredible experience. We did not walk in looking for a high end new Volvo, our needs were simple. Put us in a used Fiat 500 for commuting p More

by Jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Diego
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear Julie and Deb, Congratulations on your recent purchase at Hudson Vally Volvo and thank you for your review. I am delighted to hear that Dan was able to assist you in your buying experience. Dan is an important member of our sales team who exemplifies the high standards and ethics we set for ourselves, and our loyal customers have come to expect. We appreciate your business and thank you for choosing Hudson Valley Volvo. Sincerely, Mike Dillon, Sales Mananger

July 11, 2015

Excellent experience getting our MINI Cooper! We were looking for a cute little red MINI convertible and I found HVV through cars.com, and there was a chili-pepper red 2013 MINI convertible, exact More

by Seth and Penny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murf, Linda, Mike
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear Seth and Penny, Thank you for taking the time to write your review. I am delighted to hear that you were pleased with our dealership. Our team takes pride in our work and always try to go the extra mile for our valued customers. We appreciate your business and thank you for choosing Hudson Valley Volvo, we look forward to working with you again in the future. Best Regards, Mike Dillon Sales Manager

July 07, 2015

Easy Peasy I had a very positive experience with Hudson Valley Volvo. The sales person (Bill) was very knowledgeable, honest and easy to work with. He didn't p More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Levy and Linda
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear Jeff, Thank you for your review and recommendation. It really means a lot to us when a valued customer takes the time to write a review about their experience with our sales department at Hudson Valley Volvo. We are very happy that you had a positive experience with both your vehicle and our dealership. It has been a pleasure doing business with you. Thank you for choosing Hudson Valley Volvo, we look forward to working with you again in the future. Regards, Mike Dillon, Sales Manager

July 02, 2015

Professional & Personable all at once! Sure, when your car needs a out of the routine service call, it's not a happy prospect. Dan, Laurence and the service staff always manage to turn lemo More

by RangerFrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan & Laurence
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear Roger, Thank you for your review. We are happy to hear that you were satisfied with our service department at Hudson Valley Volvo. Our team takes great pride in providing all our valued and loyal customers with exceptional customer service and making their service appointments pleasant. We appreciate your business and look forward to seeing you again. Regards, Dan DeCicco, Service Mananger

July 01, 2015

Wonderful Leasing Experience! From the moment I walked into Hudson Valley Volvo I knew I was in great hands. The sales staff and finance department are both professional and approa More

by Happy Car Owner!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Levy
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am happy to hear that Bill was helpful during your sales process. Bill is an important member of our sales team who exemplifies the high standards and ethics we set for ourselves, and our loyal customers have come to expect. We appreciate your business and thank you for choosing Hudson Valley Volvo, we look forward to working with you again in the future. Sincerely, Mike Dillon, Sales Manager

June 29, 2015

Great staff, great buying experience. I got Margot Murphy as my sales rep, and she was very helpful and pleasant to do business with! Nice place, recommend to anyone looking for a certifie More

by Kai C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margot Murphy
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear Kai, Thank you for your review. I am very pleased to hear that you were satisfied with our sales department at Hudson Valley Volvo. We strive each and every day to provide all our valued and loyal customers with expectional customer service. Thank you for your comments; it has been a pleasure doing business with you. Regards, Mike Dillon, Sales Mananger

June 26, 2015

CPO Used Volvo Bought a used CPO Volvo, 2012..... The experience and customer service was fantastic. However, now owning the car for only a few days; my tail light, More

by LawManJOFNY
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margot
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear Sir, Thank you for taking the time to submit your review. At Hudson Valley Volvo we take our customers’ comments and opinions very seriously, and I am disappointed to hear that you feel that you were not treated fairly. I can assure you that customer satisfaction is our first priority. Our goal each and every day is to exceed our customers’ expectations. I would welcome a chance to speak with you directly if this issue has not been resolved. Sincerely, Mike Dillon, Sales Manager

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