
Volvo Cars Hudson Valley
Wappingers Falls, NY
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Always Quick & Helpful I purchased my CPO XC90 last Christmas and have had it serviced 3 times since in order to maintain the CPO warranty. The service department is always I purchased my CPO XC90 last Christmas and have had it serviced 3 times since in order to maintain the CPO warranty. The service department is always friendly and helpful. I've never waited longer than the quoted time and will continue to recommend their brand and service. More
What a joke this dealer is! I have a 99.9 % feeling these reviews all your "customers" are leaving are actually stated by your workers. Especially the ones about MY Mini Cooper I I have a 99.9 % feeling these reviews all your "customers" are leaving are actually stated by your workers. Especially the ones about MY Mini Cooper I traded in! I've tried dealing with your "people" everyone is so stuck up and rude. I would never go back! I can't even experience a Volvo with all the issues I'm having. And your CPO inspection was so false! Having to replace both front and back brakes rotors and pad after having it for one week!!!!!???!?!??? Never again! Your company only gets along with new car buyers. If your a used car buyer then you are at the bottom of the tote pole because we or I may not able to afford a BRAND NEW VOLVO! And I know for a face that I DID NOT RATE 5 stars on my last post. So your obviously hacking and revising people's or should I say your workers reviews and comments More
XC60 oil consumption issue Although officially past my 5 year warranty period, Volvo backed up their committment to quality and resolved this problem at no charge. Dan was very Although officially past my 5 year warranty period, Volvo backed up their committment to quality and resolved this problem at no charge. Dan was very accommodating with the process authorizing a loaner and taking the time to explain possible resolutions. Very impessed with his professionalism and his bedside manner, so to speak. More
The best experience in purchasing a car EVER! What an incredible experience. We did not walk in looking for a high end new Volvo, our needs were simple. Put us in a used Fiat 500 for commuting p What an incredible experience. We did not walk in looking for a high end new Volvo, our needs were simple. Put us in a used Fiat 500 for commuting purposes. They had 10 to choose from and they were all excellent. As luck would have it, we wound up dealing with Dan the service manager. This unusual experience began with a light hearted exchange and turned into being the most pleasurable buying experience, even with a trade in. Honestly, I was not going to negotiate or deal with anybody but Dan after spending 5 minutes with him. Dan of course handed us over to Diego who went with us on our test drives. What a lovely and knowledgable young man. We made the deal on Thursday and picked up the car today. SO CUTE this little car is. The entire experience working with the Hudson Valley Volvo Team left me happy. We had the chance to meet Mike the Sales Manager today and we were so impressed with his knowledge and is open friendly personality. Buying a car can be stressful, but these guys... They made it feel like we were home in our living room discussing cars. Thank you Dan, Diego and Mike for a great experience and we will see you soon for service. Julie and Deb!!!! More
Excellent experience getting our MINI Cooper! We were looking for a cute little red MINI convertible and I found HVV through cars.com, and there was a chili-pepper red 2013 MINI convertible, exact We were looking for a cute little red MINI convertible and I found HVV through cars.com, and there was a chili-pepper red 2013 MINI convertible, exactly as we hoped to find one! With an evening phone call on a Tuesday we ended up driving home our new-to-us MC extremely happy. We had an excellent lunch by Billy while we were there! All-in-all, a great experience. Simple, easy, clear. Everyone was fun to work with and we are now the ecstatic owners of our chili-pepper red MINI! Thank you Murf, Linda, Mike and of course, Billy. More
Easy Peasy I had a very positive experience with Hudson Valley Volvo. The sales person (Bill) was very knowledgeable, honest and easy to work with. He didn't p I had a very positive experience with Hudson Valley Volvo. The sales person (Bill) was very knowledgeable, honest and easy to work with. He didn't push too much and made for an easy decision for me. The car they delivered was 'exactly what I was looking for' and although it was a used car, it looked and felt like it was brand new when I picked it up. It really was an easy process and I felt like I was getting great value from Bill and Volvo. I'd go back again. More
Professional & Personable all at once! Sure, when your car needs a out of the routine service call, it's not a happy prospect. Dan, Laurence and the service staff always manage to turn lemo Sure, when your car needs a out of the routine service call, it's not a happy prospect. Dan, Laurence and the service staff always manage to turn lemons into lemonade. We are very glad to have Hudson Valley Volvo in our backyard. They are very attentive, always accommodating and truly deliver service with a smile. You will not find a more truthful or trustworthy dealer...and it begins with their great people. Thank you! More
Wonderful Leasing Experience! From the moment I walked into Hudson Valley Volvo I knew I was in great hands. The sales staff and finance department are both professional and approa From the moment I walked into Hudson Valley Volvo I knew I was in great hands. The sales staff and finance department are both professional and approachable. I left feeling great about my new lease and the courtesy call from the sales department a few days later solidified my respect for the company. As this is my 4th leased Volvo in the last 12 years, I didn't need to be sold on the safety of the car and the sales staff recognized that and was able to get down to the business of putting me in a new XC60. I would highly recommend this dealership! More
Great staff, great buying experience. I got Margot Murphy as my sales rep, and she was very helpful and pleasant to do business with! Nice place, recommend to anyone looking for a certifie I got Margot Murphy as my sales rep, and she was very helpful and pleasant to do business with! Nice place, recommend to anyone looking for a certified pre-owned Volvo. More
CPO Used Volvo Bought a used CPO Volvo, 2012..... The experience and customer service was fantastic. However, now owning the car for only a few days; my tail light, Bought a used CPO Volvo, 2012..... The experience and customer service was fantastic. However, now owning the car for only a few days; my tail light, fog light on my passenger side are not working. As well as, my brakes are grinding, thumping and making my steering wheel shimmy at various speeds, and road type. I would hope that only buying this car not even over a week that everything should be covered. As I was informed it's a CPO and they have to pass a certain inspection to be come certified. I'm not surprised I didn't feel/see this when test driving because it was very short, so they could make a fast purchase. However, I also pointed out that there is a dent over the rear passenger wheel that I requested to be taken out... Unfortunately, they wouldn't because it's used; but I would really hope I could receive the same type of service as a brand new owner. Especially if for instance they received a car off a truck and a person purchased it, then a few days after they were having similar issues and noticed scratches... I would wanted to be treated as fair. More