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Volvo Cars Hudson Valley
Wappingers Falls, NY
250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 250 reviews
May 26, 2021
Purchased a 2020 V60 Cross Country, working with Dariusz Bak. Absolutely great experience, very patient, very knowledgeable. Dealership is exceptional, 2nd purchase, service has always been great on my CP Bak. Absolutely great experience, very patient, very knowledgeable. Dealership is exceptional, 2nd purchase, service has always been great on my CPO. and pricing very reasonable. Cannot believe the time Darius took after the purchase to explain all the many features of my new car. From start to finish, I couldn't have asked for more. Thank you Hudson Valley Volvo and a special Thank You to Darius. More
by Dennis
Employees Worked With
GRAZIA BUETI, Jeremy Abramson, Eric Schmitt
July 31, 2020
TERRIBLE, hostile service. Was threatened by the service manger for having the loaner for more than one day. I was waiting for the sales department to get back to me about the value of my car for a trade in manger for having the loaner for more than one day. I was waiting for the sales department to get back to me about the value of my car for a trade in. I DO NOT RECOMMEND THIS PLACE More
by J P
Employees Worked With
Don Deccico
March 01, 2020
Excellent! Purchased a 2019 XC90 CPO. Dariusz Bak was our sales guy. Start to finish, you realize the car buying experience at Volvo Cars Hudson Valley is next l Purchased a 2019 XC90 CPO. Dariusz Bak was our sales guy. Start to finish, you realize the car buying experience at Volvo Cars Hudson Valley is next level. I've purchased many cars, including BMW and Audi, and have never had such a positive interaction with a car salesman. Dariusz went above and beyond to make sure we understood everything about the dealership, the car and the relationship post purchase with the dealer/Volvo. I would recommend the dealership and Dariusz Bak. More
by jst555
Employees Worked With
Dariusz Bak / Mindy
September 30, 2019
Armondo was so easy to work with! I had such a great experience with him. I told him what I wanted and within 4 days he found the car and had it cleaned and delivered it to me. This is my first time buy experience with him. I told him what I wanted and within 4 days he found the car and had it cleaned and delivered it to me. This is my first time buying a Volvo and I am so very happy with Hudson valley Volvo! Maureen Chadwick More
by Lucy
Employees Worked With
Armondo
March 28, 2019
Consistenly excellent service. All of the work was completed quickly and professionally according to the estimate of proposed work. All of the work was completed quickly and professionally according to the estimate of proposed work. Hudson Valley Volvo has always taken care of our cars with our family’s best interest at heart. They are professional, fair and honest. More
by RangerFrank
Employees Worked With
Dan DeCicco - Service Manager, Patrick - Tech/Mechanic and Chris at the service counter.
July 26, 2018
Service Department is CLOSED It appears that the service department is closed, definitely not going to buy my new Volvo from a dealer with no service department. Definitely will It appears that the service department is closed, definitely not going to buy my new Volvo from a dealer with no service department. Definitely will look for a new dealer to buy my next Volvo - stay away from this place. More
by petelamp
Employees Worked With
None of these, no one would call me back
May 10, 2018
Good Experience at Hudson Valley Volvo We Just leased a new XC60 from Hudson Valley Volvo. Stefan educated us on every aspect of the new technology which makes for safer and more enjoyable We Just leased a new XC60 from Hudson Valley Volvo. Stefan educated us on every aspect of the new technology which makes for safer and more enjoyable driving. All the staff at Hudson Valley Volvo were very helpful to us... Thanks to you all! George and Jan Dillehay More
by HappyCustomer
Employees Worked With
Stefan, Tom
January 17, 2018
The staff at service bent over backwards to get my car completed,even though the insurance company took time to get answers back. I was out of town and broke down and my car was returned clean and complet completed,even though the insurance company took time to get answers back. I was out of town and broke down and my car was returned clean and complete. If I have the need to go back I wold not have any hesitation to return. Thank you Peter Kohn More
by peterkohn
Employees Worked With
Danny, Mary
October 31, 2017
Poor to unsatisfactory I leased a 2015 XC 70 and turned in the car 10 months early for reasons not worth mentioning. I asked their Leasing agent, Ms. Murphy if I could grou I leased a 2015 XC 70 and turned in the car 10 months early for reasons not worth mentioning. I asked their Leasing agent, Ms. Murphy if I could ground the car at Hudson Valley Volvo ON 10/21. After over $4K was paid to Volvo Financial to pay off the lease early, I contacted Volvo Financial to notify them of the grounding transaction. FOR 10 DAYS, VOLVO FINANCIAL HAS BEEN CALLING MS. MURPHY AND THE DEALERSHIP IN AN EFFORT TO GET AN ELECTRONIC GROUNDING NOTICE WHICH IS CUSTOMARY BEFORE THE CAR CAN BE INSPECTED FOR CLOSURE. Not only was Volvo Financial unable to get anyone to return their messages, but when I asked a Volvo Financial rep to include me on the next call, a peson named John REFUSED to take care of the issue when confronted. All in, not only wouldn't I recommend this dealership to a fellow consumer, I would strongly recommend that the owners of this dealership perpare their team with the basics of customer service, which from my point of view is non-existent. More
by prizzo475
Employees Worked With
Ms. Murphy
October 11, 2017
Service Took my car in and as usual the people and the work on the car was exceptional. New building is beautiful., very commfortable. I only have my car se Took my car in and as usual the people and the work on the car was exceptional. New building is beautiful., very commfortable. I only have my car serived at Volvo. More
by MCP17
Employees Worked With
Dan Decico
