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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.5
248 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 248 reviews

August 31, 2023

I loved working with Perry, he was super informative knowledgeable and extremely helpful. As a young woman going into a car dealership can be very intimidating but Perry changed my perception of the who More

by Blumill93
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Perry Snitkin
Sep 01, 2023 -

Volvo Cars Hudson Valley responded

Good Morning, We are so glad to hear that our team assisted you in having a positive experience at our dealership. If you need anything else, we're here!

August 16, 2023

WARNING DO NOT BUY FROM HUDSON VALLEY VOLVO. I purchased a certified pre owned from this dealer, after 1 year it started burning so much oil I had to bring it back to them for inspection. I have More

by AvoidHVvolvo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Decicco
Aug 16, 2023 -

Volvo Cars Hudson Valley responded

Good Morning, We are sorry to hear that you are not satisfied with the service you received at our dealership. We do value our customers and strive to provide excellent customer service. Please reach out to us so we can discuss how we can improve our services. We look forward to speaking to you and restoring your confidence in us. Chris Gavin General Manager ChrisGavin@ThePremierCollection.com

Aug 16, 2023 -

AvoidHVvolvo responded

I have tried for over a year now, with you guys and Volvo corporate. I was last told via email to come back with a lawyer if I wish to discuss further. Which is exactly what I have been doing for the past year. Thank goodness for New York Lemon Law and the documentation this dealership provided

Aug 16, 2023 -

AvoidHVvolvo responded

I have tried for over a year now, with you guys and Volvo corporate. I was last told via email to come back with a lawyer if I wish to discuss further. Which is exactly what I have been doing for the past year. Thank goodness for New York Lemon Law and the documentation this dealership provided

May 23, 2023

Beware of service charges. Here is my experience I took my 2013 Volvo S60 to the dealership. They performed following 3 services 1. Replaced a Fuel Pressure Sensor. Charged More

by dinesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the names
Jun 07, 2023 -

Volvo Cars Hudson Valley responded

Hi Dinesh, Please feel free to contact our team with any other problems or concerns with your experience at our dealership. Thank you. Chris Gavin General Manager ChrisGavin@ThePremierCollection.com

Jun 07, 2023 -

dinesh responded

Well, unless I am left with no other option, I do not plan to go to that dealership again. Prices were exorbitant. I will be better off getting my car towed to Ramsey Volvo.

April 01, 2023

I bought my first Volvo from Stefan zungoli in 2019. I just leased a new s60 also from Stefan. The transaction went very smoothly and the car was discounted quite a bit. Stefan is a very thorough and at More

by tseregely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan zungoli, Chris
Apr 05, 2023 -

Volvo Cars Hudson Valley responded

Hi tseregley, We are glad to hear that you had a good buying experience with the help of Stefan and the team. We're here if you need anything else!

February 17, 2023

Had never considered a Volvo but ended up at this dealer looking for a CPO that met my requirements to replace a vehcile. Had a few vehicles in mind from a web search and my sales associate, Perry, was ver More

by JeffB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Perry Snitkin
Feb 22, 2023 -

Volvo Cars Hudson Valley responded

Good Morning Jeff, We appreciate your positive review, it is truly the highest form of compliment to us. Our staff works to ensure that no stone is left unturned. Don't forget, we're here for you if you need anything else!

June 20, 2022

Just purchase my 2022 XC60 Inscription and couldn’t be happier. Our salesman, Stefan, was very helpful, patient, and aimed to please. New car shopping should be fun and IT WAS! More

by Cima00765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan
Jun 21, 2022 -

Volvo Cars Hudson Valley responded

Hi Cima00765, Thank you for taking the time to leave us a 5 star review! We're so happy to see that Stefan was professional and patient. It's exciting to hear that he made your experience overwhelmingly positive and fun! Feel free to let us know if we can do anything else for you or your new XC60! Stay safe and have a great day!

June 01, 2022

Stefan was great at Volvo wappinger falls! Helped us every step of the way and went above and beyond!! Thank you! More

by Rosiebud227
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
Jun 02, 2022 -

Volvo Cars Hudson Valley responded

Hi Rosiebud227, Thank you for the 5 star review! We appreciate your kind words about Stefan. We're so happy to hear that our staff exceeded your expectations and provided friendly service. Feel free to let us know if we can do anything else for you or your vehicle. Stay safe and have a wonderful day!

April 03, 2022

Tom and his sales staff made it a very easy experience. Inquirey was put it, Tom the manager directly reached out asap. We agreed on figures over the phone, then scheduled delivery. Very efficient, and tho More

by Kpatel2232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy V
Apr 04, 2022 -

Volvo Cars Hudson Valley responded

Hi KPatel, Thank you so much for the five star review! Your recommendation means the world to us as it's the highest form of compliment. We're so glad to hear our staff came together to make your experience an overwhelmingly positive one. We know it can be stressful when searching for a new car, so we aim to take the pressure away by providing the information necessary for you to make a confident choice. Should you have any further questions or concerns, we are only a phone call away and would be more than happy to help. Congratulations on your purchase, and safe travels!

May 26, 2021

Purchased a 2020 V60 Cross Country, working with Dariusz Bak. Absolutely great experience, very patient, very knowledgeable. Dealership is exceptional, 2nd purchase, service has always been great on my CP More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GRAZIA BUETI, Jeremy Abramson, Eric Schmitt
May 28, 2021 -

Volvo Cars Hudson Valley responded

Hi Dennis! Thank you for the kind words and for leaving us a review! It makes us smile seeing that Darius went above and beyond to make your car buying experience exceptional! Should you have any questions or concerns about your vehicle, we are only a phone call away! Congrats on your new V60 Cross Country; stay safe, take care, and we'll see you at your next visit!

July 31, 2020

TERRIBLE, hostile service. Was threatened by the service manger for having the loaner for more than one day. I was waiting for the sales department to get back to me about the value of my car for a trade in More

by J P
Recommend Dealer
No
Employees Worked With
Don Deccico
Aug 11, 2020 -

Volvo Cars Hudson Valley responded

Hi JP, I'd like to speak with you regarding the your service appointment and the customer service that you were met with. What you are describing is something that outside of the norm for our service department. Please reach out to me with a date and time that would be best to speak with you. Chris Gavin General Manager ChrisGavin@ThePremierCollection.com

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