Volvo Cars Hudson Valley
Wappingers Falls, NY
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Staff are courteous and knowledgable. Car was serviced and returned in time promised. Car runs smoother after service. Look forward to continuing to use Hudson Valley Volvo. and returned in time promised. Car runs smoother after service. Look forward to continuing to use Hudson Valley Volvo. More
Friendly, flexible, and quick service! HV Volvo made an appointment for me same day, and was able to switch my appointment time (for emergency diagnostics) at the drop of a hat. I was stunned at how quickl appointment for me same day, and was able to switch my appointment time (for emergency diagnostics) at the drop of a hat. I was stunned at how quickly I was in and out of the shop. Superb! More
Quick and friendly, went in for 37500 mile service and was treated wonderfully . Also was treated to a car wash! And really terrific nice people was treated wonderfully . Also was treated to a car wash! And really terrific nice people More
Great service!! My car was making scraping noise on the way going to my office and decided to visit the service center to get it checked. Service advisor accepted my request to take a look at my car witho way going to my office and decided to visit the service center to get it checked. Service advisor accepted my request to take a look at my car without appointment and helped me to get me loaner car. This helped me to avoid taking off on that day and got my car on the same day. Great service and would strongly recommend this dealer for service. More
I purchased a 2004 BMW X3 2.5 SAV from here and the dealership exceeded my expectations. The employees were friendly, outgoing, and accommodating. I worked directly with Brian and he provided me with a dealership exceeded my expectations. The employees were friendly, outgoing, and accommodating. I worked directly with Brian and he provided me with all the information I asked for regarding my purchase. When i first arrived on a Thursday, he greeted me with a warm firm handshake, and within minutes we were out on the test drive. After the excellent test drive of the immaculate condition vehicle, we sat and discussed a few options. He provided all the information regarding in house financing that I needed (even though i already had financing set up through my local credit union, it was still worth while to see if they could offer anything better. I ended up sticking with my credit union financing because they offered me a great rate, with GAP insurance, and a buyer protection plan). After they appraised my trade-in, we finalized the deal and price of my purchase. I put a small down payment/desposit on the car and left a happy person. Friday's are Brian's normal day off and I was still waiting to hear back from their finance department regarding rates, so not much was done. Come first thing Monday I was in my new (used) car, and driving off into the beautiful sunny afternoon. They took care of everything so I didn't have to step foot into the DMV, which we all know is a huge pain in the butt. That was worth the dealership experience alone. Overall it was a great experience and I highly recommend purchasing any new or used vehicle through them. More
We just purchased a 2013 S 60 and worked with Gabe, Renee, and Jeff all were GREAT. I am a tough sell but Gabe's knowledge and passion for his vehicles had me choose this dealership. That combined with Renee, and Jeff all were GREAT. I am a tough sell but Gabe's knowledge and passion for his vehicles had me choose this dealership. That combined with the respose and lack of pressure has me looking forward to anothet purchase of a certified car in the coming weeks. In apprecaiton, Dennis & Claire Ullman More
I rated Hudson Valley Volvo as I did because they were OUTSTANDING in every way. I was driving from Maine to Washington DC with a stop in Poughkeepsie NY where I encountered a misfire in my engine. This OUTSTANDING in every way. I was driving from Maine to Washington DC with a stop in Poughkeepsie NY where I encountered a misfire in my engine. This was unnerving because I had just had my Volvo XC90 service at another dealer before my trip. The Service Manager, Dan DeCicco, immediately understood my distress and while he knew I was passing through and would not be a returning customer, dropped what he was doing and asked one of the technicians to take an immediate look at the car. They determined that one of the new spark plugs had not been properly connected to the ignition coil. They repaired this, added a complimentary car wash, and sent me on my way. Dan made it clear to me that he was very happy to be of service, gave me his phone number and urged me to call him from the road if I had any further problems. What could have been a nightmare for me was turned into a very pleasant experience and I am enormously thankful to Dan and his staff for their OUTSTANDINNG help. Sincerely, Joe Scott More
As always, the service department at Hudson Valley Volvo is friendly, attentive, considerate and very accomodating. They make the drudgery of taking your car in for service or repair as comfortable and pain is friendly, attentive, considerate and very accomodating. They make the drudgery of taking your car in for service or repair as comfortable and painless as possible. More
I spent a lot of time first deciding if I wanted to buy a Volvo and then finding the right car and dealer. After driving every type of car I could find I decided I wanted a 2012 S60 dealer service car. I l Volvo and then finding the right car and dealer. After driving every type of car I could find I decided I wanted a 2012 S60 dealer service car. I live in Boston and visited many of the local dealers but I wound up going all the way to Wappinger Falls NY to buy my Volvo. Hudson Valley did everything right. They had the right car at a very fair price. They worked with me to make the experience buying out of state very easy and they were unlike any dealer I have ever purchased from. Jeff was a true profession. I will be recommending Hudson Valley Volvo to friends in both NY and MA More