Back

Volvo Cars Hudson Valley

Wappingers Falls, NY

4.5
250 Reviews

1152 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 250 reviews

February 06, 2013

I was thoroughly satisfied with my experience getting my car service and my tires rotated at Hudson Valley Volvo. They are always friendly and make things happen, as they were and did yesterday. They gave More

by deborahrodriguez61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary and Larry
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am very happy to hear that you were pleased with our dealership. We strive each and every day to provide all our customers with exceptional service. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

January 31, 2013

We have been buying Volvo cars at Hudson Valley Volvo. The friendly and competent service is always outstanding. From the sales to the service department, our experiences have always been outstanding. More

by susanjohansson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. I am happy to hear that you were pleased with both our service and sales departments. Our staff is always excited to go the extra mile and answer any questions or concerns our customers may have with their vehicles. We hope to see you again soon in the future. Regards, Dan DeCicco - Service Manager

January 24, 2013

Thanks Hudson Valley Volvo. The servicing, response, Thanks Hudson Valley Volvo. The servicing, response, and the detailing were excellent. Friendly staff, and timely response. I would purchase anoth More

by Marcia babalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry and Mary
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are pleased to hear about your latest experience with our service department. We take great pride in our work and always try to provide all our customers with superior service and make all their experiences with our dealership. Thank you for choosing Hudson Valley Volvo, we look forward to working with you again. Regards, Dan DeCicco - Service Manager

January 14, 2013

The service team was generous by lending me some work space to study for my EMT recertification while my car was having a 90,000 mile service last Friday. The work was done within the agreed upon time. W More

by StephenDSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Storck
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. We appreciate our customers letting us know that they had an all around positive experience with our dealership. Our goal each and every day is to provide all our valued customers with excellent service. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

January 13, 2013

My car was idling badly. I tried other vendors like AAMCO My car was idling badly. I tried other vendors like AAMCO to save money but they couldn't resolve my problems. I realized my best bet was to go t More

by jaffo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel DiCicco
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am happy to hear that you were satisfied with our service department. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your experience with our dealership. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

January 03, 2013

I brought my car to the dealership to get the spark plugs replaced and a oil changed. I was advices to have $2600 worth of work done to my car. The spark plugs alone cost 450$. Insane they made me buy eight More

by Pwitkowski82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I apologize for your less than satisfactory service experience. Our goal is and always hase been to provide outstanding service in our dealership. If there is anything we can do to better serve you gong forward please feel free to contact me directly. Regards Dan DeCicco - Service Manager

December 28, 2012

I brought my wagon in for an inspection, and had to have my steering system repaired. My front window wipers and two bulbs were also replaced. the whole thing came to almost 500 dollars, which was a pretty More

by chouia12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marian mcevoy
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. Customer service is our top priority so it is always reassuring to hear about your latest experience with our service department. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Dan DeCicco - Service Manager

December 02, 2012

I just had my 7,500 mile service which was just as perfect as buying the car from Hudson Valley Volvo in the first place! The service dept was excellent! :) More

by Nagleb
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Feenaghty
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We appreciate you taking the time to let us know you had an all around positive experience with our service department. Thanks again, and as always, we appreciate your business. Regards, Dan DeCicco - Service Manager

November 16, 2012

The staff is very friendly and courteous. They explain the service they will be doing on your car and the price. No surprises. If something unexpected should arise they call you. Very satisfied with my se More

by TheNelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. I am very happy to hear that you were satisfied with our service department. Our staff is always excited to go the extra mile for our customers and always take the time to answer any questions or concerns they may have. We appreciate your business; we hope to see you again soon. Regards, Dan DeCicco - Service Manager

November 09, 2012

It's obvious that they want to provide their customers with good service. They also have coffee and snacks available while you wait for your service. An overall good experience. More

by kaceng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Kathy
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. I am happy to hear you had an overall positive experience with our service department. Our service team works diligently each and every day, to ensure all our valued customers have comfortable and worry free service department. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

...
16
...