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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.5
250 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 250 reviews

April 08, 2014

They do not stand behind their mistake. I was trying to get A fault to be diagnosed in service. They did diagnosed it and gave me the cause of the problem. When I received the car, my car ha More

by volvo2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service MGR
Jan 02, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review. I apologize for your less than satisfactory experience with out dealership. I wish we had the opportunity to rectify the situation and gain back your good will. Please feel free to contact me directly, thank you. Regards, Dan DeCicco - Service Manager

March 19, 2014

Amazing people to work with. They were all very helpful and I would definitely and have already recommended this dealership. Thank you all so much for all your help! More

by VTurini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs. Murphy, Bob and Linda
Jan 02, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am very pleased to hear that you were happy with our dealership. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free visits. It has been a pleasure doing business with you, we hope to see you again in the future. Regards, Dan DeCicco - Service Manager

December 16, 2013

My car died on a parkway and needed to be towed to the dealership. When I first spoke to them, they didn't have any loaners available. By the time I got there, (about 3.5 hours later) they had a loaner More

by mb424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 15, 2014 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with our service department. Our team is always excited to go the extra mile for our valued customers. We appreciate your business and thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

December 11, 2013

Great service first of all. The sales people were friendly and listen to what I wanted. The dealership was clean and they all came together to help out the customers. More

by calcorzil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margot Murphy, Anthony Castiglione, Linda Updegraff
Jan 15, 2014 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am happy to hear that you were pleased with our sales department. Our top priority is our customer service, so it is always greatly rewarding to hear that you were satisfied with our dealership. It has been a please doing business with you. Regaeds, Mike Dillon - Sales Manager

December 06, 2013

Service personnel were courteous, professional and helpful. Communicated explicitly what needed to be done to repair my Volvo's problems. Service was performed in a timely manner. More

by Joy85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurance Storck
Jan 13, 2014 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We are pleased to hear that you had an all around positive experience with our service department. Our staff is always excited to go the extra mile for our valued customers. Thank you for your review and choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

November 15, 2013

I drove away from your showroom in Wappingers Falls on Wednesday, 11/13, in a 2013 S60 that I have had for 3 days and I love. I was very pleased with the sales staff, Margot Murphy and Mike Dillon, Sales More

by dpitcher50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margot Murphy, Mike Dillon
Jan 13, 2014 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are happy to hear that you were pleased with our sales department. Our staff takes great pride in our work and always try to go the extra mile for our valued customers and exceed all their expectations. Thank you for choosign Hudson Valley Volvo. Regards, Mike Dillon - Sales Manager

November 13, 2013

Friendly staff who were accommodating to my young child while I talked business with the sales team. Purchased my vehicle yesterday and all is well so far. I'll update my review if anything changes, but More

by markeyd123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cohen, Linda Updegraff
Jan 13, 2014 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and worry free sales processes. It has been a pleasure doing business with you. Regards, Mike Dillon - Sales Manager

October 25, 2013

I love my Volvo & have always received quality service from this dealership. I have always been given a loner car when requested. The staff at Hudson Valley Volvo has always been very accommodatin More

by Pugmax88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Storck
Jan 04, 2014 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We strive each and every day to provide all our valued and loyal customers with exceptional service. It has been a pleasure doing business with you, and thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

October 24, 2013

Quality of used vehicle selection, Effective no pressure Quality of used vehicle selection, Effective no pressure sales environment, ability to close the transaction in one visit. We had browsed the lo More

by mag66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kimball,Linda business manager,Jim sales manner
Jan 04, 2014 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am happy to hear that you had a positive experience with our sales department. We take great pride in our work and always try to go the extra mile for our valued and loyal customers. It has been a pleasure doing business with you. Regards, Mike Dillon - Sales Manager

October 24, 2013

Everyone at this dealership was great to work with. Car was ready when promised. I was with my sales rep and another person at least two hours going over the car. Car was in pristene condition when picke More

by mcpalmieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Linda and a new person and I forgot his name
Jan 04, 2014 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are happy to hear that you were satisied with our sales department. Our team works diligently each and everyd day to ensure that all our customers have comfortable and worry free sales processes. It has been a pleasure doing business with you. Regards, Mike Dillon - Sales Manager

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