213 Reviews of Volvo Cars Gilbert - Service Center
Excellence in Action! We love arriving at Volvo of Tempe to be met immediately by our Service Representative, Judd White. He's always there for us. Let's us know about We love arriving at Volvo of Tempe to be met immediately by our Service Representative, Judd White. He's always there for us. Let's us know about the progress of the service, and provides advice about the technical items. Anything less, and we would miss this great service! Claudia Ault More
service Great staff., and great service. Very pleased . I had my car serviced at this location. staff was nice and service was done on a timely manner. Great staff., and great service. Very pleased . I had my car serviced at this location. staff was nice and service was done on a timely manner. More
Professionals, Trusted, Delivered New to the Valley... had AC repairs which were diagnosed, explained, quoted and successfully delivered all within quote. A highly accomplished, profe New to the Valley... had AC repairs which were diagnosed, explained, quoted and successfully delivered all within quote. A highly accomplished, professional staff of service minded individuals who said what they meant and did what they said. Judd White, master service advisor, is the go to guy. An exceptional customer engagement and experience. A loyal trusted Customer. Thank you Judd and Volvo Cars of Tempe. More
Great service! The service was excellent and the customer service was great as well. The work was done very well, I liked that I was prompted about what was going on The service was excellent and the customer service was great as well. The work was done very well, I liked that I was prompted about what was going on with my car and the cost. More
Service is very lacking Took my vehicle in for a recall issue, service tech kinked a hose or forgot a hose clamp, unable to properly fuel car. Service writer not returning Took my vehicle in for a recall issue, service tech kinked a hose or forgot a hose clamp, unable to properly fuel car. Service writer not returning calls. Also have power window issue, asked 4 times to diagnose, and he "forgot" Not at all pleased with the service. More
Great Service! I would like to thank Josh for an outstanding job in assisting me with my XC60 repairs and getting the best deals possible, everyone in the service de I would like to thank Josh for an outstanding job in assisting me with my XC60 repairs and getting the best deals possible, everyone in the service department are wonderful and friendly! More
Volvo of Tempe go the extra mile to please customers Very pleased with the service I get at Volvo of Tempe. I had rattles in my car which were very hard to locate and resolve. But resolve they did, the Very pleased with the service I get at Volvo of Tempe. I had rattles in my car which were very hard to locate and resolve. But resolve they did, they were able to find a remedy and I'm a very happy, satisfied customer. I would recommend them for any service. More
Great Service I was in Scottsdale visiting my children when my battery died and I needed to have my car towed. Jorge in the service department was so nice and helpf I was in Scottsdale visiting my children when my battery died and I needed to have my car towed. Jorge in the service department was so nice and helpful. I was treated like a regular customer even though I was only visiting. I love my Volvo! More
Horrible Service Center and Customer Service If you do not have a Volvo vehicle, please do not buy one from this dealership. If you have one, please do not take your vehicle to this service cente If you do not have a Volvo vehicle, please do not buy one from this dealership. If you have one, please do not take your vehicle to this service center. By far the worst experience we have had with any dealership. We have had our car for under one year. However, our car has been towed 3 times in the last 3-4 weeks for the exact same problem. The service center manager is very rude and isn't willing to address the concerns of customers in a respectful manner. Please spend your money elsewhere! More
general service and professionalism My usual service rep (Jud) has always been very knowledgeable and helpful. Just like all the staff, he tries to assist me with all my problems. If he My usual service rep (Jud) has always been very knowledgeable and helpful. Just like all the staff, he tries to assist me with all my problems. If he's not around the other service rep's (Joshua, Jorge, etc.....) always pinch hit for him and take care of me. Even Cathy or Licia are pleasant smile when i have to "cry" about a normal service fee (part of being a customer). Thanks a lot Tempe. Keep me coming back! More