213 Reviews of Volvo Cars Gilbert - Service Center
Your new location is fantastic (closer for me than Scottsdale) and working with Jud White is always a pleasure; I will request him for my next maintenance service. I did not have the recommended repa Scottsdale) and working with Jud White is always a pleasure; I will request him for my next maintenance service. I did not have the recommended repair because I didn't expect to pay in excess of $800 to have the ac line repaired; a totally prepostorous fee!!! The ac unit is working, but not putting out cold air. The reason I purchased a Volvo was it's reputation as a quality automobile. I have less than 45,000 miles on this car; it is serviced by your dealership regularly and it is not abused in any way. However, I am becoming more dis-allusioned with the product and this particular repair cost which was absolutely prohibitive. With the addition of freon, I do appreciate the "band-aid" measure that will get me thru the summer in comfort. I have found the quality of work done at your dealership is usually good, but I will have to see how long the "band-aid" lasts. This is the reason for the "N/A" on Quality of Work. Your staff is to be commended for their friendly and caring demeanor. More
Very personable. Felt like my representative, Judd, was working specifically with me and that I wasn't just a number. Awesome Job! Was there for just a recall servicing, but will certainly keep the dealers working specifically with me and that I wasn't just a number. Awesome Job! Was there for just a recall servicing, but will certainly keep the dealership in mind when it's time to upgrade my vehicle. More
I have a Volvo XC60 that I picked up in Gothenburg through the overseas delivery program last summer. I can thoroughly recommend this as the way to purchase a car and have an adventure at the same tim through the overseas delivery program last summer. I can thoroughly recommend this as the way to purchase a car and have an adventure at the same time. My Volvo experience from purchasing the vehicle at Powell Volvo from Joshua Lohman through this the second service visit with Judson White has been very positive. More
Jud was great -- he didn't recommend anything that wasn't needed. The only thing that should be improved is the drop off time of a car at your service department -- takes too long. needed. The only thing that should be improved is the drop off time of a car at your service department -- takes too long. More
Great service from Judd to diagnose and fix my A/C problem. I was worried that the move from McDowell to the new Tempe location would impact the level of service that I had experienced - but everythi problem. I was worried that the move from McDowell to the new Tempe location would impact the level of service that I had experienced - but everything was great. The only issue is the wait time that was about 4 hours but worth it in the end to have my car taken care of professionally. More
Brian Lawerence was very helpful and always returned my calls. He and his staff went the extra mile to have my volvo repaired on time, explaining each repair, and she received a much needed bath. I appreci calls. He and his staff went the extra mile to have my volvo repaired on time, explaining each repair, and she received a much needed bath. I appreciated the the way I was treated and felt that Brian was genuine in answering all my questions and concerns and I also appreciate being respected, which can be hard to find when a woman is working with a service department. My volvo still has a few repairs that need addressing and I look forward to working with Brian again. Thank you for having such a wonderful employee. More
As usual SERVICE Department is great! They continue to help me learn more about the electronics of my XC60. I was seen for a bad part that needed to be replaced and Tom kept me advised and the new locatio help me learn more about the electronics of my XC60. I was seen for a bad part that needed to be replaced and Tom kept me advised and the new location is TOPS! More
Having just recently moved to Arizona and looking for a Volvo dealership, Volvo of Tempe was able to accommodate my specific date, time, and service in a very timely manner. I will be back! Volvo dealership, Volvo of Tempe was able to accommodate my specific date, time, and service in a very timely manner. I will be back! More