Volvo Cars Gilbert - Service Center

My service man Judd is always prompt, gives me a perfect estimate and is concerned for my safety. I am on a limited budget and I feel the pricing is fair. Judd is definitely a "people person". I trust hi estimate and is concerned for my safety. I am on a limited budget and I feel the pricing is fair. Judd is definitely a "people person". I trust his judgment. I also appreciate the prompt service. Thank you Judd More

I had made an appointment for my S80's 75K mile service a couple weeks ago with Jeff Newman, the service advisor with whom I had been working. I called the day before my Saturday, April 20th appoin service a couple weeks ago with Jeff Newman, the service advisor with whom I had been working. I called the day before my Saturday, April 20th appointment to provide an updated phone number for my account and was advised the Jeff was no longer with the dealership. I was given Robert Rattner as my new contact. My experience with Jeff had been so positive I had high hope that this would be the case with Robert. I was not disappointed. I was very satisfied with my experience with Robert and the work that was done and look forward to continuing my relationship with Volvo of Tempe. More

My experience was fantastic! I arrived a little early and was asked if I needed assistance immediately. The service staff treated me well and kept me updated on the status. I was impressed by every asp and was asked if I needed assistance immediately. The service staff treated me well and kept me updated on the status. I was impressed by every aspect of my experience. Best ever! Thank you. More

I was at your dealership for service (extra keys made) and was very impressed with the friendliness and level of customer service recieved. The highest rating choice above is "great" but if there was an and was very impressed with the friendliness and level of customer service recieved. The highest rating choice above is "great" but if there was an "excellent" or "outstanding!" I would mark that. I will be back for all my Volvo service needs and also recommend to all my friends. Keep up the good work! Rosa Bruce. More

Jeffrey Newman went above and beyond my expectations regarding the service he provided for my vehicle. He provided thorough inspection of my vehicle giving me a sound mind on any of my concerns that I h regarding the service he provided for my vehicle. He provided thorough inspection of my vehicle giving me a sound mind on any of my concerns that I had regarding maintenance. Also an estimation about the longevity of any wear and tear of the vehicles parts. Jeffrey was also honest to us in regards to our vehicles hose detaching during a test run. I am so greatful that it had happened in the care of the professionalism of your service department. I do agree that the service that you all provide is "OUTSTANDING" and my family and I are greatful and satisfied. Thank you! Thank you! Thank you!!! The Chargualaf family! More

Volvo of Tempe is head and shoulders above Volvo of Phoenix where I bought my car. I am glad I made the switch to service in Tempe. Jeff Newman is aweseome to work with and one of the main reasons I wi Phoenix where I bought my car. I am glad I made the switch to service in Tempe. Jeff Newman is aweseome to work with and one of the main reasons I will continue to come back to Volvo of Tempe. I had the opportunity to meet the service tech who performed the work on my car 2.9.13 but I don't recall his name - I'm bad with remembering names. BUT he was friendly positive and listened to my explanation (and my attempt at recreating the sound the car was making!) of the issue with interest and concern. Another great experience with great result! I'll be back in a couple thousand miles for my 75,000 service! Donald Harvey More

I brought the car in for a scheduled oil change and found that additional work was needed. Jud White was very thorough,polite, friendly,helpful and knowledgeable! Each and every time we have serviced our car that additional work was needed. Jud White was very thorough,polite, friendly,helpful and knowledgeable! Each and every time we have serviced our car at this dealership, they have consistently treated us with respect throughout the whole process, starting with the receptionist, service rep, mechanic, and then cashier. Jud was extremely conscientious and professional about keeping us informed (via phone calls) along the way about the progress of our work and any delays that might be expected. The fact that he was upfront about "unexpected" delays as soon as they were discovered allowed me to adjust my schedule as needed. These are the qualities that we have grown to expect when dealing with the Tempe Volvo dealership and why we will always be loyal customers. Thanks again for making it such a pleasant experience! Kevin Slattery More

Chase was the patient (with me while I had to make repair decisions), extremely competent and professional. Also gave me an easier route to get back to Scottsdale, since I got lost getting there. He was g decisions), extremely competent and professional. Also gave me an easier route to get back to Scottsdale, since I got lost getting there. He was great to deal with. More

I live in Tempe but bought my 2007 S80 at Volvo of Phoenix simply because they had the car for which I was looking. I had been to the service department at Volvo of Phoenix a couple of times since buy Phoenix simply because they had the car for which I was looking. I had been to the service department at Volvo of Phoenix a couple of times since buying the car and they were adequate but did not offer the experience I was looking for. At Volvo of Tempe I experienced communicative, warm, friendly staff who seemed interested in being certain that they had all the information needed to serve me completely and correctly. It was nice to have questions asked and answers actually heard. Jeff, my service consultant, was sincere, professional - yet relaxed, and knowledgeable. He not only made certain he understood why I was there but also explored further to see if there may be any other issues that may need their attention. While I did not meet the service techs who actually did the work - they have my thanks too for a job done correctly and without any visible clues that any work had been done! For me, Volvo of Tempe is exactly what I am looking for in an auto service facility. Donald Harvey More

During the service we found out that Volvo truly stands behind its product. What a great company. And again, Jud White is the absolute best Service Advisor!!! behind its product. What a great company. And again, Jud White is the absolute best Service Advisor!!! More