213 Reviews of Volvo Cars Gilbert - Service Center
Honest Service Dept My 1999 Volvo S80 developed a noise in the front steering. I took the car to Jorge and the folks at Volvo of Tempe. Rather than some expensive est My 1999 Volvo S80 developed a noise in the front steering. I took the car to Jorge and the folks at Volvo of Tempe. Rather than some expensive estimate to replace a bunch of parts they came back and told me it was a simple repair that could be done on the spot for less than $75. I know some of my future repairs will be more-- but its nice to know that they are only recommending what is needed. More
Broke the car twice, never fixed it and charged us We have had repeated problems with service at the is dealership. We’re on our fourth Volvo, but won’t buy another because we simply cannot get good s We have had repeated problems with service at the is dealership. We’re on our fourth Volvo, but won’t buy another because we simply cannot get good service here in Phoenix. Each time we brought in the car, it left with more problems than when it arrived. The last straw was when they left a bunch of suspension bolts loose and missing after the last service and the car was stranded at the side of the road seven miles from the dealership. They charged us for a tow and insisted “we could not prove they caused the problem” This after they replaced both struts and all the bushings. Another mechanic found the problem—loose bolts left on top of the suspension components and a damaged axle. The manager told me the problem was we had an old car and no-one could work on it anymore (it’s ten years old!) We had always had a problem with over-billing—the price was NEVER what they quoted, plus the work was NEVER done correctly. After a year of trying, I have given up and concluded these people are criminals. Do not go to this dealer. More
Recent Service for Volvo XC90 Jud White was friendly, professional and provided great service. Had to have the engine mounts, windshield wipers and service lights replaced. My oi Jud White was friendly, professional and provided great service. Had to have the engine mounts, windshield wipers and service lights replaced. My oil change was free due to the 5th service visit. I also received a 10% discount on all fees with received discount card from Tempe Volvo. More
Excellent Service I have had my Volvo's serviced at Volvo of Tempe for many years and have always had great service. Josh Parkhouse is my service advisor and he is ex I have had my Volvo's serviced at Volvo of Tempe for many years and have always had great service. Josh Parkhouse is my service advisor and he is excellent to work with. He keeps me informed and explains why the repairs are needed. Josh is very professional and courteous and I highly recommend him. More
After corresponding with Todd for over 2 months before acquiring our V70R, we decided to make an appointment to have the timing belt replaced along with the tensioner, waterpump, idler pulley, and serpent acquiring our V70R, we decided to make an appointment to have the timing belt replaced along with the tensioner, waterpump, idler pulley, and serpentine belt. He was very quick at responding to questions and made sure that all our concerns were addressed. Upon arriving at the dealership, Todd was there to greet us and was phenomenal to deal with. He kept us updated as to the status of the repairs and even went a step further and completed a full 27 point inspection at no charge. All the work was completed on time and he even was able to get our fuel tank door locking mechanism replaced on the same day. If you are looking for a place to have your Volvo serviced in Arizona, head out to Volvo of Tempe and ask for Todd. Todd made sure that our new V70R was ready for the 2000 mile journey home. More
Once again exceptional service. The work was done prompt and professionally, the waiting area was clean, quiet, comfortable and pleasant. I'm always happy with my service there. and professionally, the waiting area was clean, quiet, comfortable and pleasant. I'm always happy with my service there. More
Volvo of Tempe provided outstanding service after an accident. Jud is the best service writer I've encountered. He went the extra mile; installing my child seat in the loaner and putting it back in my c accident. Jud is the best service writer I've encountered. He went the extra mile; installing my child seat in the loaner and putting it back in my car. More
In my over 45 years of experience of purchasing,financing and maintainence,VOLVO of Tempe,Az. is one of the very few places, where,"Customer Satisfaction" is not an empty slogan. Courtesy,richness of and maintainence,VOLVO of Tempe,Az. is one of the very few places, where,"Customer Satisfaction" is not an empty slogan. Courtesy,richness of information,the constant willingness to meet your high expectation is a permanent feature to be found at every step o the process. I would return with a great degre of pleasure and I,would highly recommend this dealer for what it realy is "Second to none" All the best and many thanks, Josef Samuel 11443 n 99th. street Scottsdale,Az.85260 480-391-1141 More
Jud White has been my Master Service Advisor for years now! Jud always provides excellent customer service, knowledge and experience! I Strongly & Highly recommend!! -Amy S. Phoenix, AZ now! Jud always provides excellent customer service, knowledge and experience! I Strongly & Highly recommend!! -Amy S. Phoenix, AZ More
Jud White is excellent--he always gives me the day and time of service I request when service is elective, and handles my emergencies immediately. Quality of work is top-notch, and Jud makes me feel that time of service I request when service is elective, and handles my emergencies immediately. Quality of work is top-notch, and Jud makes me feel that Volvo of Tempe's service of my car is personal. More