Volvo Cars Gilbert

I have a Volvo XC60 that I picked up in Gothenburg through the overseas delivery program last summer. I can thoroughly recommend this as the way to purchase a car and have an adventure at the same tim through the overseas delivery program last summer. I can thoroughly recommend this as the way to purchase a car and have an adventure at the same time. My Volvo experience from purchasing the vehicle at Powell Volvo from Joshua Lohman through this the second service visit with Judson White has been very positive. More

Jud was great -- he didn't recommend anything that wasn't needed. The only thing that should be improved is the drop off time of a car at your service department -- takes too long. needed. The only thing that should be improved is the drop off time of a car at your service department -- takes too long. More

Great service from Judd to diagnose and fix my A/C problem. I was worried that the move from McDowell to the new Tempe location would impact the level of service that I had experienced - but everythi problem. I was worried that the move from McDowell to the new Tempe location would impact the level of service that I had experienced - but everything was great. The only issue is the wait time that was about 4 hours but worth it in the end to have my car taken care of professionally. More

As usual SERVICE Department is great! They continue to help me learn more about the electronics of my XC60. I was seen for a bad part that needed to be replaced and Tom kept me advised and the new locatio help me learn more about the electronics of my XC60. I was seen for a bad part that needed to be replaced and Tom kept me advised and the new location is TOPS! More

Brian Lawerence was very helpful and always returned my calls. He and his staff went the extra mile to have my volvo repaired on time, explaining each repair, and she received a much needed bath. I appreci calls. He and his staff went the extra mile to have my volvo repaired on time, explaining each repair, and she received a much needed bath. I appreciated the the way I was treated and felt that Brian was genuine in answering all my questions and concerns and I also appreciate being respected, which can be hard to find when a woman is working with a service department. My volvo still has a few repairs that need addressing and I look forward to working with Brian again. Thank you for having such a wonderful employee. More

Having just recently moved to Arizona and looking for a Volvo dealership, Volvo of Tempe was able to accommodate my specific date, time, and service in a very timely manner. I will be back! Volvo dealership, Volvo of Tempe was able to accommodate my specific date, time, and service in a very timely manner. I will be back! More

The service at your place has always been great, and in your new place it is the same. Your staff is always friendly and professional. It makes my visits enjoyable. Now that you are closer to where I live your new place it is the same. Your staff is always friendly and professional. It makes my visits enjoyable. Now that you are closer to where I live it will be great going to your lot. I live in Ahwatukee, so going to Scottsdale was a real pain. Good Luck at your Tempe location. Marge Bye More

visit was fine, no issues, regular service and nothing to be pointed out other than bad remote for car which was replaced and is now fine. be pointed out other than bad remote for car which was replaced and is now fine. More

I made an appointment for 7 in the morning on Monday, (June 13th) because my AC went out on the Friday, the weekend of your move. I made it clear to Jud on the phone, Friday, that I had to go to work on (June 13th) because my AC went out on the Friday, the weekend of your move. I made it clear to Jud on the phone, Friday, that I had to go to work on Monday, and needed to get in first thing that Monday. I pulled up at 6:50am, Monday morning and I'm pretty sure that I was not the first car to be addressed. Because I wasn't told what the problem was, or that I had a problem until 8:45. Once told, I expressed my concern for the time and Jud assured me 10:15 for completion. I didn't leave until 10:50, and did put me in jeopardy for work. The time it took to rectify my problem didn't concern me as much as the time it took to tell me what the problem was. If I'm promised to be brought in first thing and I get there first thing, I need to count on that. Early on, I was given a 'lender', so this was never an issue. Perhaps, as you are under new ownership, this service will be brought back. I want to make it clear that Jud was very professional and very pleasant. He couldn't be nicer. I also believe that one of the reasons for the length of time it took for completion for the repair of my AC, was because it was your 'first day' at the new location, and you hadn't had a chance to get all of your "ducks in a row". But I need to be able to plan around what you estimate (reasonable)the time the repair/servic will be, and I need to be assured that I will be considered the first car addressed, if promised, for future service. In closing, I appreciate the way I am addressed and the professional manner that I am treated when I come in. Wendy Angelini was my first service advisor in 2005, and she was absolutely the best. Since she left I have had a few different fellows work with me. I haven't necessarily bonded with any of the guys yet, but have always been treated with respect and professionalism. I have worked with Jud on several occasions and he is very good. I want to be clear that my problem is not with the people, rather the time or scheduling. I need to be able to work with both our work schedules for future servicing. Thank you for the opportunity to express my concern. I do hope that if you don't have the lender program up and running, that you will take it into consideration. My Volvo was a lender initially, which was an option for me when purchasing my first Volvo, and I couldn't be happier. With regards, Cindy Banks More

Brian Has been very good. He is always friendly and courteous and available when I arrive for service. His attention to detail is impressive, where the vehicle is carefully inspected and all maintenanc courteous and available when I arrive for service. His attention to detail is impressive, where the vehicle is carefully inspected and all maintenance issues are identified and thoroughly explained to me. This has been greatly appreciated. The service preformed has been to a high standard and my vehicle runs well after being serviced. When I pick my vehicle up, he explains the cost and I am satisfied with the cost of service. My overall experience has been very good. More