Volvo Cars Danvers

Simple, Quick, Painless I have purchased Volvo's from other dealers....this is my second from Volvo Village. The whole process was fantastic. The sales consultant, Rich Hamel I have purchased Volvo's from other dealers....this is my second from Volvo Village. The whole process was fantastic. The sales consultant, Rich Hamel, was professional and moved the process along quickly and efficiently. Great dealer....great experience. More

This is how it should work I contacted 3 dealerships to find out about Volvo's current lease and competitor Conquest incentives. I got no response from one dealer and a robo re I contacted 3 dealerships to find out about Volvo's current lease and competitor Conquest incentives. I got no response from one dealer and a robo response from another. Volvo Village's Sales Manager Michael Ackroyd called me immediately to discuss my situation and my interest in an upgrade to a Volvo. Our conversation was cordial and professional and we shared specifics about my current vehicle via e-mail. He called me back later that day with a very attractive offer on an upgrade to a 2015 S60 AWD lease. We visited Volvo Village the next day and Michael arranged for his associate Hysen Mehmeti to present the 2015 S60 and demonstrate its features. Hysen did an excellent and thorough job. The purchase decision , the completion of requisite paperwork with Business Manager Vadim Kelly, and the actual delivery of our Volvo took place in a very cordial and relaxed manner. This is the way that the car business should always work. Thanks to everyone involved in this transaction! More

Village Group is customer oriented. Customer comes first. You owe it to your self to service, visit or shop village Automotive Group. You so owe it to your self. Lester is doing an awesome job running this de You owe it to your self to service, visit or shop village Automotive Group. You so owe it to your self. Lester is doing an awesome job running this dealership. There is Noooooo surprises or additional expenses. Keep up the good work. NJR More

Throughout the entire process, I was treated very well. Richard educated me about the Volvos that suited me best (XC60 and XC90) and helped me find one equipped with the features/style I wanted. Negotiatin Richard educated me about the Volvos that suited me best (XC60 and XC90) and helped me find one equipped with the features/style I wanted. Negotiating a price was straightforward and without pressure. It was clear that Richard wanted me to be comfortable with the vehicle and the price. I have had my XC90 for almost three weeks now and could not be happier. I also had the opportunity to interact with Vadim and Misha, who were also extremely helpful and considerate. Volvo prides itself on safety and Village Volvo Danvers prides itself on customer service. More

I would definitely recommend this dealership. I found Volvo Village on-line with great prices for a C70. When I e-mailed the dealership, JC called me right back to answer a few questions I had - like wh Volvo Village on-line with great prices for a C70. When I e-mailed the dealership, JC called me right back to answer a few questions I had - like what is my trade-in worth? Were there any hidden costs? JC was upfront with the C70's price and was within a few hundred dollars on my trade-in when we made the deal (which he hadn't seen before). The most impressive part is that Volvo Village is so truthful from the beginning, that I made the 400 mile trip (one way) to see if the deal was really possible. When I arrived, the C70 was already to go, they looked at my trade-in, Khann confirmed all the numbers with JC and Jayme started right away with the final paperwork! The whole purchase process was very professional, fast and friendly! I originally thought I would have to stay over night because when I've purchased vehicles at other dealerships - they either take 4-6 hours to do the paperwork or tell me to come back the next day and everything would be ready! Again, JC, Jayme and Khann were so efficient that they had me on the road back home within 2 hours! Thanks you JC, Jayme and Khann for making my C70 purchase a very pleasant experience! M. Chura More

First I would recommend them. You're dealing with a car dealership, but overall they try to be as transparent as possible. I was not unhappy; like your typical buyer, I wish I could have done a bit bet car dealership, but overall they try to be as transparent as possible. I was not unhappy; like your typical buyer, I wish I could have done a bit better pricewise, but emphasize that I would recommend. Def no pressure...... 128 did a lot of fast and slippery with their numbers so I would not even have considered them when making my final decision. I'm one of those people who expect perfection; if I recommend someone, you know they are good! :O) More