Volvo Cars Danbury
Danbury, CT
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Service on 3 Volvos Service over the years at Danbury Volvo has always been superb! Friendly, knowledgable, thorough. Couldn't be happier, and will return for service w Service over the years at Danbury Volvo has always been superb! Friendly, knowledgable, thorough. Couldn't be happier, and will return for service whenever needed.. Dr. Brown More
Sales rep who listen Looking for a specific car with specific feature, my rep was deligent to find me the car that I wanted with no rushing attitude. Some reps in the oth Looking for a specific car with specific feature, my rep was deligent to find me the car that I wanted with no rushing attitude. Some reps in the other dealership do not take female buyers seriously unless they are with their husbands. I know for a fact this is true since I have been purchasing cars for the last 25 years on my own. More
Great car leasing experience! Just leased a Volvo from Mabel Peralta at Volvo of Danbury. It was an absolutely wonderful experience. She gave us a great price, and she is so knowle Just leased a Volvo from Mabel Peralta at Volvo of Danbury. It was an absolutely wonderful experience. She gave us a great price, and she is so knowledgeable and personable and went over the top to accommodate our schedule. She spent a lot of time with me going over the features of the car on delivery. I would have to give her the absolute highest customer service rating. It is very rare to find a car salesperson like her. I give her my highest recommendation! More
I purchased a pre-owned car I came from the Washington DC area to purchase a pre-owned car. I had not had a chance to see the car in person and the sales rep, Dariusz, inspected I came from the Washington DC area to purchase a pre-owned car. I had not had a chance to see the car in person and the sales rep, Dariusz, inspected it for me and told me everything I needed to know. I was very comfortable with the information and flew to Connecticut to complete the transaction. It was a very professional experience and would highly recommend these folks to anyone. Obviously, customer service is a high priority with them. The car turned out to be a great buy. Thanks again. More
general service Alignment and general service was grand. Everyone was very nice and helpful All fine until I got in my car to leave and the searing wheel was covered Alignment and general service was grand. Everyone was very nice and helpful All fine until I got in my car to leave and the searing wheel was covered with a black dirt? grease. .Disappointed with this! More
Fantastic service and hassle free I got my 10.000 mile Volvo XC90 service today Service was phenomenal! I called to schedule my app and got a loaner, the staff Was friendly and will I got my 10.000 mile Volvo XC90 service today Service was phenomenal! I called to schedule my app and got a loaner, the staff Was friendly and willing to help!!! I had a conflict with the timing to pick up my car after service due to school pick up. Anthony, the service director told me " you worry about your kids pick up and we will worry about your car". They were super flexible! And I was able to return the loaner at my convenience. More
Great Car Buying Experience We enjoyed getting to know Mabel over time. We met her when we started looking for a certified pre-owned Volvo back in October and shared with herl w We enjoyed getting to know Mabel over time. We met her when we started looking for a certified pre-owned Volvo back in October and shared with herl what we were looking for. She is incredibly knowledgable about Volvos and clearly loves these cars. Although none of the models we were interested in (Low mileage S60s) appeared, she noticed me eyeing a new Mussel Blue S60. She explained that we would be unlikely to find one pre-owned as the color had just come out this year. As we waited to see whether any pre-owned models came in, she introduced the idea that we could consider a new one. Ultimately, that's what we decided on, as I really liked the car. On one occasion when Mabel was with another customer, Gabe explained the difference between the Inscription and Dynamic S60s and why only the Inscription model came in that color. They were very customer friendly and we never felt pressured. When we discussed other cars we were considering, they were not at all disparaging of other cars. They simply talked up the advantages of the Volvo. The pick-up (paperwork) day could have been a little more organized, but everyone was very pleasant and patiently explained certain dealer recommendations. Mabel took time to thoroughly explain the new features of the car and its operations. More
Great Fast Service Decided to wait for my 30k service and Volvo of Danbury completed it in less than an hour. Great People, Great Service. Usually I drop my car off be Decided to wait for my 30k service and Volvo of Danbury completed it in less than an hour. Great People, Great Service. Usually I drop my car off because I anticipate a long service process - but I'll be waiting in the future, just much easier. More
Needed service I find the service dept just amazing and very consumer Friendly at all times!! They will go to the extreme to accommodate your needs! I plan on buyi I find the service dept just amazing and very consumer Friendly at all times!! They will go to the extreme to accommodate your needs! I plan on buying another car there in the future! I find Melanie Sullivan a very competent person who assists everyone well and almost flawlessly! Kudos to her!!!! More
Best Service Experience EVER By far one of the best service experiences that I have ever had. I live in Middletown therefore going to Danbury is completely out of my way but since By far one of the best service experiences that I have ever had. I live in Middletown therefore going to Danbury is completely out of my way but since I had a terrible experience with Gengras Volvo and will NEVER go back there I decided to give Danbury Volvo a shot. The moment I got there they greeted me with a smile and let me know everything they were going to do. When they were finished they called me and when I arrived to pick up my car it was cleaned and ready to go. They once again explained everything that they completed. Melanie was awesome and I can say this with certainty because I am in the business and I know the difference between good service and bad and their service was TREMENDOUS. I would HIGHLY recommend this place to anyone looking for service. It may be out of the way but sometimes great service may not be convenient but it was always be great and that is what Volvo of Danbury is. More