Volvo Cars Danbury
Danbury, CT
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I've been a customer of Volvo of Danbury for over 12 yrs (since Mill Plain days). Their service and quality of work is excellent. Support from the whole service team has always been great. As I have told th (since Mill Plain days). Their service and quality of work is excellent. Support from the whole service team has always been great. As I have told the ownership many times, it's the quality of service from people like Mike Cerone and team that keep me coming back especially given my vehicles are post warranty. More
Volvo of Danbury has been servicing our Volvos since 1998. They have a lot of experience with these cars, both brand new and high-mileage vehicles. We have had no issues scheduling routine service. I am 1998. They have a lot of experience with these cars, both brand new and high-mileage vehicles. We have had no issues scheduling routine service. I am out of town quite a bit and it is comforting to know that if my family has an emergency with one of our Volvos, they can take the car in and usually get it fixed in the same day. If not, there is usually a loaner available or they will make arrangements for a rental car. They do quality work, but if there is a problem they will make it right. As a long term customer, we have gotten to know the service advisors, especially Mike Cerone, the service manager, Mike DeSanzo, and some of the technicians very well. They are great people who care about customer satisfaction. We would recommend Volvo to anyone who wants a premium automobile and Volvo of Danbury if you want the premium customer care that should go along with it. More
Every time I bring my car for service I get the best out of it. All the employees are exceptional. Especially Mike Cerrone knows me by my name. He is very pleasant and professional. of it. All the employees are exceptional. Especially Mike Cerrone knows me by my name. He is very pleasant and professional. More
I have always been treated with respect and friendliness. Volvo of Danbury has been very accomodating with loaners and fast service on my car. I did not buy my car here but the other dealership in my area wa Volvo of Danbury has been very accomodating with loaners and fast service on my car. I did not buy my car here but the other dealership in my area was lacking in the quality of service, so I switched to Danbury and am very happy I did. More
Appointments are readily available on the day/time I Appointments are readily available on the day/time I request. Problems are explained and at times, if appropriate, options are given to me. The staff Appointments are readily available on the day/time I request. Problems are explained and at times, if appropriate, options are given to me. The staff are always friendly and my auto is serviced in a timely manner. Even though I pay a bit more for service at the dealership, I trust the quality and integrity and that is important to me. More
They are always friendly and ask detailed questions regarding the issues and do a thorough job of servicing and testing before returning your car to you. This is a professional dealership, always imma regarding the issues and do a thorough job of servicing and testing before returning your car to you. This is a professional dealership, always immaculately clean and offers world class customer care. I have not a single complaint over the last several years of doing business here. Carol Maiolo More
Working with Kevin Kilroy during this sale was a pleasure. Far and away the best car sales experience that I have ever had. Easy, real, and very low pressure. A pro who understands the right approac pleasure. Far and away the best car sales experience that I have ever had. Easy, real, and very low pressure. A pro who understands the right approach. Looking forward to seeing how the service end holds up. More
I have been working with Mike Cerone in Danbury for a number of years and he always is very friendly and goes out of his way to be helpful with any number of problems that I have had with my various Volv number of years and he always is very friendly and goes out of his way to be helpful with any number of problems that I have had with my various Volvo's. He is always a pleasure to work with!!!! More
I have purchased 4 Volvos from this dealership.I still own 2 and all have been serviced there. Mike Cerone Service Advisor knows his business.He is always professional,courteous, and obviously has 100% own 2 and all have been serviced there. Mike Cerone Service Advisor knows his business.He is always professional,courteous, and obviously has 100% CUSTOMER SATISFACTION as his goal. Mike's GREAT SERVICE keeps me coming back to VOLVO of DANBURY. More
I had a very positive experience with Volvo of Danbury. Mike was very friendly and told me what to expect and the time frame. Was offered coffee. My car was ready in the time promised and Mike went over Mike was very friendly and told me what to expect and the time frame. Was offered coffee. My car was ready in the time promised and Mike went over everything done with me. More