Volvo Cars Danbury
Danbury, CT
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Mike Cerone is the best Car Maintenance manager that I have ever worked with. Both the sales and service wings of this dealership are run in a very professional manner. have ever worked with. Both the sales and service wings of this dealership are run in a very professional manner. More
I felt very comfortable from the moment I walkedin the service door, being immediately greeted with a 'good morning' by Mike. After we discussed the reason for my visit, mike offered me coffee and suggest service door, being immediately greeted with a 'good morning' by Mike. After we discussed the reason for my visit, mike offered me coffee and suggested I sit in the waiting area. Mike checked in with me a couple of times during my wait and when my car was service was complete, he sat across from me and explained everything that was done. I was extremely satisfied with the customer service I received from Mike. He truly was a polished professional! More
Mike Cerone in the Service Department is always extrememly accomodating and helpful. We always get an honest appraisal from him and the others in the department, and he is always friendly and willi extrememly accomodating and helpful. We always get an honest appraisal from him and the others in the department, and he is always friendly and willing to work around my schedule, when needed. I highly recommend the Volvo of Danbury Service Department. More
Bought our third Volvo from this dealership JUST so we could have Mike do the sevvicing! Can not recommend this service department too highly! Sales department was equally wonderful. could have Mike do the sevvicing! Can not recommend this service department too highly! Sales department was equally wonderful. More
Kevin was very professional, honest and straight forward. Great to work with. Working with Kevin was a very wonderful, fun and rewarding experience. The process was quick and stress free. I drove my wonderfu Great to work with. Working with Kevin was a very wonderful, fun and rewarding experience. The process was quick and stress free. I drove my wonderful Volvo off the lot three days after discovering her on the website. More
Our salesman,Kevin,was as professional as any I've have ever encountered and the service staff was not only service oriented but always willing to explain. ever encountered and the service staff was not only service oriented but always willing to explain. More
We purchased our used 2007 Volvo XC70 from Danbury Volvo. The sales and service are exceptional. As our vehile approached 135K we have found the service to be excellent due to the excellent staff and service The sales and service are exceptional. As our vehile approached 135K we have found the service to be excellent due to the excellent staff and service professionals. It also helps that they have loaners. My only message is to the Volvo PRESIDENT and HEAD DESIGN TEAM. If you want to keep selling cars you need to make them ALOT MORE FUEL EFFICIENT! My next CAR may not/at this time WILL NOT be a volvo unless we SEE MAJOR IMPROVEMENTS IN PARTS COSTS AND FUEL EFFIECIENCY. Also, get your ENGINEERS TO DESIGN A CAR WITH NO MORE BLIND SPOTS - instead of ridiculuos 1300.00 sensors on SIDE MIRRORS. Do the Volvo Brand a favor and get your TEAM ON IT. WE are educated comsumers and the competition is showing VERY TEMPTING OPTIONs. MTC-my two cents happy easter/passover More
Had a rear brake issue with my certified s80. I needed Had a rear brake issue with my certified s80. I needed to have my car fixed right away on a Monday morning - no appointment. I expected to be put Had a rear brake issue with my certified s80. I needed to have my car fixed right away on a Monday morning - no appointment. I expected to be put off or told to come back Wednesday, and I did not want to risk driving it. Rob, my serivce writer was great. He understood my sense of urgency and worked with the technicians to get me in and out quickly. These guys are great to deal with - Fast, Friendly and they understand good customer service. Give 'em a try. More
Everyone at Danbury Auto is incredibly helpful. I have been going there 9 years and they are like family. They always explain clearly what was done and how it will help the car been going there 9 years and they are like family. They always explain clearly what was done and how it will help the car More
While i can buy my Volvo's at any dealership (we own two), i choice this dealer because of the service that they provide. i like that we can get a loaner car if the service is long and that i can wait two), i choice this dealer because of the service that they provide. i like that we can get a loaner car if the service is long and that i can wait in a nice comfortable environment if the service is short. More