Volvo Cars Danbury

The customer service and mechanical service are always excellent! The atmosphere is friendly, supportive and helpful. Not busy or pushy at all. Will continue to use the Danbury Volvo Service Department as excellent! The atmosphere is friendly, supportive and helpful. Not busy or pushy at all. Will continue to use the Danbury Volvo Service Department as long as we own a Volvo. More

We have had our Volvos serviced at Volvo of Danbury since 1998. We are satisfied with the quality of their service, their flexibility with squeezing us in when we have an emergency repair, and their ability 1998. We are satisfied with the quality of their service, their flexibility with squeezing us in when we have an emergency repair, and their ability to diagnose the problem and fix it the first time. Volvo is positioning itself as a premium manufacturer and this service department works very hard to provide the level of service that you would expect from such a brand. More

I had a tail light burn out and when I called to get it fixed, they were extremely friendly and helpful. They offered to fix it that very day. When I arrived at the service center I was politely greeted an fixed, they were extremely friendly and helpful. They offered to fix it that very day. When I arrived at the service center I was politely greeted and the service was prompt. During my brief wait I enjoyed a cup of coffee in the waiting area which was very clean and the service manager was available to answer my questions. The defective bulb was replaced free of charge and I was on my way! More

We have had our 3rd XC70 serviced at Volvo of Danbury for many years; they know the cars superbly well and are pretty accurate in diagnosing issues and resolving them. The past few times we have had schedule many years; they know the cars superbly well and are pretty accurate in diagnosing issues and resolving them. The past few times we have had scheduled service, there were residual issues after my wife picked up the car. Mike Cerone and Mike Desanzo are top notch customer service folks - they immediately tended to the issue and resolved it while offering a free loaner and pick-up / drop off service of our car. We will continue to take out Volvos there no doubt. More

Mike Cerone is the best service rep I've ever worked with. If you ever lose Mike, you lose me and I'll go back to buying Mercedes. I have two complaints: 1. I've bought three Volvo's from this de with. If you ever lose Mike, you lose me and I'll go back to buying Mercedes. I have two complaints: 1. I've bought three Volvo's from this dealership combo, for over $120,000 in total, in the last 12 years. I've taken each of them for every servicing to you. Never bounced a check. But when I came in earlier this week, for a $63.28 service charge, I still had to show my driver's license when I wrote a check. THAT'S ABSURD!!! Not Mike's fault, obviously - he was a little embarrassed - but dealership management might want to take a harder look at the way it treats it repeat customers, if it want's them to "repeat." 2 - This is the third time I've tried to write a "review" using this website. The last two times, as iT did today, it let me write the review, then asked me to "log in," which I did. It then went back to the beginning and made me write it over. The last two times I got frustrated and just quit. This time I stuck it out and did it. Either get this site reprogrammed to be more "user friendly'" or stop using it! More

I have purchased three new Volvos from this dealership and have nothing but praises for their establishment. They have treated me and my wife with the utmost respect and professionalism from the sales de and have nothing but praises for their establishment. They have treated me and my wife with the utmost respect and professionalism from the sales department to the service department. Their chemistry and willingness to work towards a common goal, "Costumer Satisfaction" is unparalleled. Keep up the good work! More

Excellent service evolution! Rob helpful in his communication with us about what items needed to be attended to and in updating us on time of completion. communication with us about what items needed to be attended to and in updating us on time of completion. More

As soon as we stepped into the dealership, Kevin was very warm, welcoming and engaging. He seemed genuinely interested in our lifestyle as a whole; not just as it pertained to buying a new car. Moreover, he warm, welcoming and engaging. He seemed genuinely interested in our lifestyle as a whole; not just as it pertained to buying a new car. Moreover, he was a veritable treasure trove of information about Volvos — from the most obvious tidbits, all the way down to the most miniscule minutiae. He was very honest and open with as about the (very few) "cons" about Volvo ownership, in addition to all the "pros". The pricing he presented us with was very fair, and he explained the methodology behind the very transparent and clear pricing with great care, patience and in great detail as well. No question was "too stupid" or "too blunt" — here was a man who not only had seemingly boundless knowledge about the high quality product he was selling, but an authentic belief in its quality, integrity and pedigree as well. Overall, Mr. Kilroy was a pleasure to deal with, I would not hesitate one bit to recommend him (and already have) to my friends, co-workers and colleagues presently and into the future. We look forward to purchasing our next Volvo from Kevin! More

Had a wonderful experience buying our CPO Volvo xc90 with Kevin Kilroy at Volvo of Danbury. Friendly, understanding, accommodating, and even helped beat our best loan rate. Definitely recommend! Kevin Kilroy at Volvo of Danbury. Friendly, understanding, accommodating, and even helped beat our best loan rate. Definitely recommend! More

I have always received great service and feel the service reps are honest and working on my best interest. I would like to bring my land rover to this repair also. Everyone is very courteous and pleasant t reps are honest and working on my best interest. I would like to bring my land rover to this repair also. Everyone is very courteous and pleasant taking time with each customer More