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Volvo Cars Danbury

Danbury, CT

4.3
214 Reviews

106 Newtown Road

Danbury, CT

06811

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Showing 214 reviews

April 15, 2025

They do not stand behind their cars. The Volvo XC 60 is a terrible car fraught with SO MANY issues. My car has practically been at the dealer more than on the road. The dealer solution w More

by rozanskk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlo, Tiffany
Apr 16, 2025 -

Volvo Cars Danbury responded

Thank you for taking the time to share your experience. We're truly sorry to hear about the ongoing issues you've had with your XC60 and that our efforts to resolve them haven’t met your expectations. This is not the experience we strive to provide, and we understand your frustration. Please reach out at your earliest convenience to address this. Thank you MelanieSullivan@thepremiercollection.com 203-826-8520

April 12, 2025

Bought my car here and the dealership and service department are first rate. Professional and excellent communication on all levels. Friendly and accommodating. More

by malka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 14, 2025 -

Volvo Cars Danbury responded

Malka, Thank you for your thoughtful review! We're glad to hear both our sales and service teams provided a professional, friendly, and seamless experience. We appreciate your trust in Volvo Cars Danbury!

April 03, 2025

Long wait on simple job plus they didn’t do what we asked thank you More

by vjones3466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 07, 2025 -

Volvo Cars Danbury responded

We’re sorry to hear about your recent experience, and we appreciate you bringing this to our attention. Your feedback is important, please feel reach out to our team so we can discuss this further. (203) 409-8563

March 17, 2025

Great buying experience. I would highly recommend this dealership. Rocco was very patient and knowledgeable. More

by Mgvaughan24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco , Master TPC
Mar 19, 2025 -

Volvo Cars Danbury responded

Mgvaughan24, Thank you for taking the time to leave a 5 star review and for your kind words regarding your experience working with Rocco! Best, Volvo Cars Danbury

February 22, 2025

PLEASE EXCUSE THE CAPS, MY EYES! TIFFANY IS GREAT, SHE ALWAYS HAS A SMILE IN HER VOICE ON THE PHONE, AND IN PERSON SHE IS EVEN BETTER, IF THATS POSSIBLE! SHE IS SO SUITED FOR HER JOB More

by YOUR WORST NIGHTMARE CUSTOMER!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THE VOLVO TEAM IS GREAT OVERALL! , Jeremy Abramson
Feb 24, 2025 -

Volvo Cars Danbury responded

Hello, Thank you so much for the amazing feedback! Tiffany will be thrilled to hear your kind words. She truly is a gem, and we're so lucky to have her on the team. We're glad she’s able to handle everything with grace and kindness—she’s definitely a pro! We appreciate you and your continued support!

October 20, 2024

Excellent service with last minute need — screw in my tire and it was loosing air — it was Saturday afternoon. The waiting area is comfortable including a plush sofa with large screen TV. Could have happ More

by Reisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All top notch!
Oct 21, 2024 -

Volvo Cars Danbury responded

Thank you for sharing your experience! We're so glad we could assist with your tire issue, especially on a Saturday afternoon. It’s great to hear you enjoyed our comfortable waiting area. If you ever need anything else, feel free to stop by—we're always here to help!

September 11, 2024

Excellent experience . Jen was excellent. Thank you for the help. I would recommend to friends More

by Robdam82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen, GRAZIA BUETI, Jeremy Abramson, Master TPC
Sep 13, 2024 -

Volvo Cars Danbury responded

Thank you for sharing your feedback! We're glad to hear from you, and if there's anything else you need, don't hesitate to contact us. We're always here to make sure your experience is seamless!

September 10, 2024

Danbury Volvo is an outstanding dealership! We purchased a car from them and recently had it serviced for the first time. The dealership is fabulous, caring, professional and beautiful! More

by maureenorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GRAZIA BUETI, Jeremy Abramson, Master TPC
Sep 11, 2024 -

Volvo Cars Danbury responded

Maureen, We're delighted to hear that your experience with both purchasing and servicing your vehicle at Volvo Cars Danbury has been exceptional. Our team takes pride in providing caring and professional service, and we're glad you felt that during your visit. We look forward to continuing to serve you and keeping your vehicle in top shape!

Sep 11, 2024 -

maureenorton responded

We look forward to our next visit too! I also wanted to give a special shout out for Tiffany who was out service advisor. She did a wonderful job!

August 01, 2024

We just moved back to New England after many years in Los Angeles and had to buy a car, which is often a harrowing experience. We bought a XC60 Hybrid from Carlo Juliano who is a consummate professional. A More

by dgtunell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Aug 02, 2024 -

Volvo Cars Danbury responded

We're thrilled to hear that Carlo Juliano provided exceptional service during your purchase of the XC60 Hybrid. It's great to know that his professionalism, knowledge, and patience made your car-buying process smooth and enjoyable. Welcome back to New England, and enjoy your new hybrid car!

July 28, 2024

Last week, I bought a XC60 SUV. Carlo was knowledgeable and helpful. He made the buying process smooth and pleasant. If anything needed attention, he was right on top of it. I w More

by Mercedes buyer
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlo
Jul 29, 2024 -

Volvo Cars Danbury responded

We're delighted to hear that Carlo made the buying process smooth and pleasant for you. Your recommendation means a lot to us. Enjoy your new XC60 SUV!

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