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Volvo Cars Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.9
577 Reviews
Call Dealership (888) 815-2199
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270 North St

Hyannis, MA

02601

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Showing 577 reviews

January 26, 2023

Received excellent service, responsive, and caring to my personal needs.I would recommend this dealership to anyone. More

by wstrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones, Christine Barboza, Jason Reynolds
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Jan 27, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Harold Reilly - General Manager hreilly@drivepremier.com

January 25, 2023

Everything was done exactly as expected and everyone was polite and professional. Surprised they didn’t vacuum like in the past More

by Vjenright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith, Rebekah Taber
Report | Print
Jan 26, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Wells - Service Manager bwells@drivepremier.com

January 25, 2023

Prompt, good service , pleasant and respectful good diagnosis on my 01 V70 with a complicated problem More

by Patriciaamcfadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith, Rebekah Taber
Report | Print
Jan 26, 2023 -

Volvo Cars Cape Cod responded

Thank you, Patricia! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Cape Cod! Bryan Wells - Service Manager bwells@drivepremier.com

January 22, 2023

Hello, whenever I go to Volvo I am very well attended and especially by Andrea who is always very attentive More

by kalinkadelucena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Report | Print
Jan 23, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

January 21, 2023

While everyone was very nice, there was no reminder sticker as to when my next service is due except for needing brakes. Also other Volvo dealerships wash my car. More

by gjmaiolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Rebekah Taber
Report | Print
Jan 23, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Bryan Wells - Service Manager bwells@drivepremier.com

January 21, 2023

very happy with the service and the video of the completion of service on my car. love the ease of this appointmemt. More

by BOBBIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Report | Print
Jan 23, 2023 -

Volvo Cars Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bobbie, please let us know. Bryan Wells - Service Manager bwells@drivepremier.com

January 19, 2023

Great quick service - awesome job! The detailed video was a nice touch! Very happy with your fine work! More

by SAKWIETNIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Report | Print
Jan 19, 2023 -

Volvo Cars Cape Cod responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Sales Manager bwells@drivepremier.com

January 18, 2023

The staff was extremely friendly & the work was completed in a very timely manner, overall we were very happy More

by MIKE.ROONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith, Rebekah Taber
Report | Print
Jan 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. We truly appreciate your business and look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Sales Manager bwells@drivepremier.com

January 18, 2023

Recently purchased a used Volvo. Vehicle was priced right, sales rep and financial manager were easy to work with. More

by Jim Markham jute
Recommend Dealer
Yes
Employees Worked With
Jason, Christine Barboza
Report | Print
Jan 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Wells - Sales Manager bwells@drivepremier.com

January 18, 2023

They are great but need loaners back. I spent $70 on Ubers for a warranty repair. Don’t let Covid and supply be an excuse. I think a loaner is a peel of being a Volvo owner. Luxury car an More

by NRADDEN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Report | Print
Jan 19, 2023 -

Volvo Cars Cape Cod responded

Providing a five srar experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Bryan Wells - Sales Manager bwells@drivepremier.com

Jan 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for this feedback. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Bryan Wells - Sales Manager bwells@drivepremier.com

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