Volvo Cars Cape Cod

Thorough service. I appreciated the rides home and back to the dealership. I really liked the video of my service. I appreciated the rides home and back to the dealership. I really liked the video of my service. More

Welcoming and very knowledgeable in an exceptionally clean office and waiting area. The work was done in a timely fashion. clean office and waiting area. The work was done in a timely fashion. More

They wanted over $400 for a reservoir I purchased for $50. They wanted over$700 for a headless gut assembly that I got for $179. They wanted over $900 for a negative battery cable. They replaced the ther $50. They wanted over$700 for a headless gut assembly that I got for $179. They wanted over $900 for a negative battery cable. They replaced the thermostat housing for over $700 and when I got it home it still leaked anti freeze. I was going to have to bring it back on the boat, pay over $170 for the boat, another $80 for an Uber to get back to the boat. Instead in the cold I removed the skid plate with great difficulty, put it on jackstands in the driveway, and get 3 full turns on the nut on the clamp for the lower driver’s side radiator hose. That was the leak whenever tha car cooled from running. Hasn’t leaked since. Now I got my battery changed at Juffy Lube and as soon as I did the passenger side airbag lot came on. I explained this to them. They said it was an error code that the car thought I had installed a shutoff switch for the airbag. They wanted$1500 to fix a problem with the Volvo software. As it is I spent $3400 on the repairs they did do and it still leaked. I also have brought my Volvo V70 there.I spent $2400 one trip then $2000 the next. That’s $7800 in less than a year and I would expect better treatment as a customer. You’ve turned me off to Volvos. More

Attentive service, informative video by service technician, willing to answer questions and provide details, excellent waiting area. technician, willing to answer questions and provide details, excellent waiting area. More

After listening to my concerns about a tinny sound the service folks couldn't find, my service coordinator suggested I record the sound on my phone. Rather than think I was exaggerating, her idea allowed service folks couldn't find, my service coordinator suggested I record the sound on my phone. Rather than think I was exaggerating, her idea allowed me to record the sound and return to the dealership where they identified the problem. A little listening and creative problem solving worked!! More

Great service people are friendly and trustworthy. car dealership is comfortable and customer friendly.We always feel comfortable doing business with this dealership. car dealership is comfortable and customer friendly.We always feel comfortable doing business with this dealership. More

I appreciate that the service staff; Andrea and Brian have been a constant now for a few years. There had been a lot of turnover previously and not possible to build trust. have been a constant now for a few years. There had been a lot of turnover previously and not possible to build trust. More

I was told I needed a new key fob (380 dollars) because the “prongs inside were broken”. I brought it home, watched a You tube video and turns out, they had just put the battery in wrong. Fob works fine. N the “prongs inside were broken”. I brought it home, watched a You tube video and turns out, they had just put the battery in wrong. Fob works fine. Now I am uneasy about other “recommended” repairs. More

Very pleased with the service that I received. ..thank you...inappropriated the fact that I could be picked up at work and brought to the dealership to pick up my car. ..thank you...inappropriated the fact that I could be picked up at work and brought to the dealership to pick up my car. More