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Volvo Cars Cape Cod

Hyannis, MA

4.9
577 Reviews

270 North St

Hyannis, MA

02601

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Showing 577 reviews

February 13, 2023

Professional and courteous service! A very positive experience for our first appointment, and appreciated the car wash coupon. More

by walsh.susan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Feb 14, 2023 -

Volvo Cars Cape Cod responded

Thank you, Susan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

February 13, 2023

Service department is wonderful. It is always a pleasure to deal with the service people More

by holly.funk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith
Feb 14, 2023 -

Volvo Cars Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Holly, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Service Manager bwells@drivepremier.com

February 11, 2023

Rebekah worked with me to identify a strange noise I was hearing in my Volvo. She and Andrew didn't ignore me or think I was foolish. They allowed me to video the noise and return for their assessment. I More

by di42na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Feb 12, 2023 -

Volvo Cars Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Wells - Service Manager bwells@drivepremier.com

February 10, 2023

Andrea is terrific, she bends over backwards to accommodate customers. She is always pleasant and very competent. Everyone in the service department is equally great. More

by Barbara Sternberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Rebekah Taber
Feb 12, 2023 -

Volvo Cars Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Barbara, and look forward to your next visit. Bryan Wells - Service Manager bwells@drivepremier.com

February 10, 2023

Great service great people. They have earned my service and recommendations. I can trust that the safety of my auto is in good hands. Many thanks! More

by BGEATRAKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith
Feb 12, 2023 -

Volvo Cars Cape Cod responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Wells - Service Manager bwells@drivepremier.com

February 08, 2023

I had several problems with my Volvo on a weekend and I called the dealer on Saturday letting them know I had a problem with my lights in particular. I got an appointment for Monday and was given a loaner More

by Lyons13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wells, Andrew Smith, Rebekah Taber
Feb 09, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

February 08, 2023

Awesome - very professional, helpful, competent, informed, and communicative on all issues about my scheduled service. A loaner woukd have been helpful but never seems to be one available. A defini More

by TIMMONSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Taber
Feb 09, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Bryan Wells - Service Manager bwells@drivepremier.com

February 06, 2023

Great service and a very helpful staff. They really go above and beyond for customers. More

by MRS_BUNGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Feb 07, 2023 -

Volvo Cars Cape Cod responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Wells - Service Manager bwells@drivepremier.com

February 06, 2023

I’ve been with Volvo Cape Cod for over a decade. This time was different— the video inspection was a new splash, but they measured the tread thickness on my tires without noticing they were snow tir More

by MECRAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Feb 07, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

February 06, 2023

Very helpful and understanding. .I would recommend this place to others.. thank you for everything More

by fotiosskordas069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Rebekah Taber
Feb 07, 2023 -

Volvo Cars Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volvo Cars Cape Cod, we look forward to having you as a valued customer for many years to come! Bryan Wells - Service Manager bwells@drivepremier.com

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