Volvo Cars Cape Cod
Hyannis, MA
Filter Reviews by Keyword
By Type
Showing 577 reviews
bought the car I wanted for the price i wanted, a volvo v60. Derek understood what I was looking for in a car, and we were able to put a fair deal together witnh the type of car I was interested in. He was respo Derek understood what I was looking for in a car, and we were able to put a fair deal together witnh the type of car I was interested in. He was responsive, and followed up the sale process with a couple of customer service calls to make sure I was happy with the car and whether anything else was needed. More
Excellent sales experience This is our seventh Volvo purchase, the first at Cape Cod Volvo/Premier. Mike Mullen did an excellent job of presenting options, lightly used xc60, a This is our seventh Volvo purchase, the first at Cape Cod Volvo/Premier. Mike Mullen did an excellent job of presenting options, lightly used xc60, and new xc60 T5 and T6 vehicles. WE settled on a new xc60 T5 and we are very pleased. More
The way to buy cars I love the no hassle buying process. We pretty much knew what we wanted, having done a lot of online research and we were treated with friendly, profe I love the no hassle buying process. We pretty much knew what we wanted, having done a lot of online research and we were treated with friendly, professional assistance, given the bottom line pricing and no hard sell. Our sales rep Derek Nickerson had a lot of information and was nice to deal with and extremely flexible. More
No Hassle Car Buying from different State I was looking for a Volvo Excellence new but was not in stock in Texas. I found the vehicle online at Volvo Cars Cape Cod. The car was priced very rea I was looking for a Volvo Excellence new but was not in stock in Texas. I found the vehicle online at Volvo Cars Cape Cod. The car was priced very reasonably already so avoided the typical haggling. I told Michael that it would take me about a month to decide. Michael followed up with me and we made a deal in 2 phone calls. The documentation was quick and easy. There was bit delay in delivery because its too far but the car arrived in best possible condition. I am more than just happy with the car and Mike's assistance. Mike responded to me even when he had a personal emergency and out of office. I then realized how important the customer relationship means for him. I strongly recommend Michael and Volvo Cars Cape Cod. More
Car buying Heaven Just bought a pre-owned vehicle from Volvo. Great atmosphere, very relaxing, no hassle. Fair prices on trade-in as well, and fantastic customer servi Just bought a pre-owned vehicle from Volvo. Great atmosphere, very relaxing, no hassle. Fair prices on trade-in as well, and fantastic customer service. Car I bought had a couple minor issues - not unexpected- and they fixed them all with no hassle, gave me a loaner car in the meantime. No need to cross the bridge if they have a car u like! More
Professional and honest Derek was a pleasure to work with. We walked in just looking at Volvo's without an appointment and were treated with a very knowledgeable and professi Derek was a pleasure to work with. We walked in just looking at Volvo's without an appointment and were treated with a very knowledgeable and professional experience. More
Our purchase of a 2017 Volvo XC60 T5 AWD Inscription SUV As previous and current Volvo owners, we were in the market for another Volvo. It was our first interest in a Volvo SUV and we had not visited this ow As previous and current Volvo owners, we were in the market for another Volvo. It was our first interest in a Volvo SUV and we had not visited this ownership group or Volvo dealership for sales, parts or service. We have lived upon Cape Cod since the early 1970's and continuously owned a Volvo auto since 1995. Each and every Volvo was purchased from South Shore Volvo in Norwell, Massachusetts. During our June 2018 car search, we received some text and e mail messages from this newly established Volvo dealership in Hyannis. Mr. Harold Reilly was the initial contact and on Friday, June 15, 2018, we visited the dealership to view a suggested match. Mr. Reilly redirected us to Client Advisor Derek Nickerson. Derek was a very polite, courteous and well spoken young man. He carefully listened to my wife's wishes regarding her Volvo SUV. He showed us the many internet and standard SUV features and informed us that the vehicle we were seeing had been located at their Plymouth, Massachusetts dealership and that he had personally driven it down to Hyannis for our perusal.. We stated that this particular vehicle was well suited to our needs and Derek quickly stated that he would arrange to get the vehicle ready for a test drive. After a very thorough test drive experience with Derek, we agreed that this was the Volvo XC60 for us. If you wish to have a professional, thorough, informative Volvo buying experience request Derek Nickerson. He is a 5 Star Volvo Client Advisor. More
Professional and courteous service Ethan went above and beyond to get my car directly to my doorstep. I especially appreciate not having to barter on the price, but I was pleasantly su Ethan went above and beyond to get my car directly to my doorstep. I especially appreciate not having to barter on the price, but I was pleasantly surprised at the level of service and attention given by my salesperson, Ethan. He knew what I wanted, found it and delivered it! The level of detail in the videos and reports he sent to meet made me feel very comfortable buying, even though I never saw the car. When he brought it to me it was in even better condition than I was expecting. I plan to buy my next car from this dealership and look forward to another stress free experience! More
Polished and professional We saw a used car on line st Volvo of Cape Cod. I emailed to set up a test drive and was told the car was about to go to be checked and detailed. It w We saw a used car on line st Volvo of Cape Cod. I emailed to set up a test drive and was told the car was about to go to be checked and detailed. It would be ready in a afternoon. We did not want to drive at that time. They said if we understood that it wasn’t cleaned etc we could come for a drive. We did. We liked it and our salesman, Ethan. He gave us a fair price and a good credit for our old car. We would recommend the dealership and its employees! More
Very professional and good “loyalty “ to customers We have bought 2 cars from Hyannis Volvo and very happy with customer service. We bought a car from Premier Mazda and worked with Ethan who was wonder We have bought 2 cars from Hyannis Volvo and very happy with customer service. We bought a car from Premier Mazda and worked with Ethan who was wonderful to work with and very accommodating. We found the car to be too small and traded it in for a Volvo and had the opportunity to work with Ethan again. He couldn’t have done more to make it a more pleasant experience. We love the car and Ethan’s dedication to making sure we were happy with our decision was the best. Very satisfied with the entire staff at Hyannis Volvo. More