Volvo Cars Cape Cod
Hyannis, MA
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Difficult Issue solved with great communication and Empathy Issues were with new car that could not be readily resolved. Appeared to be idiosyncratic. Dealership service and manager-level communications were f Issues were with new car that could not be readily resolved. Appeared to be idiosyncratic. Dealership service and manager-level communications were fantastic. Resolution was reached with Volvo USA. More
The staff works with you as a partner in the sale Our salesperson Michael Mullen, was top notch, he took his time to assure us that he was working as a partner in the sale. He took the time to contac Our salesperson Michael Mullen, was top notch, he took his time to assure us that he was working as a partner in the sale. He took the time to contact me and express that he might have what I was looking for. The experience was pleasant and no pressure. I came in with a number in mind that I was looking to work with and the staff at Volvo cars of Cape Cod worked to make that happen. This has been by far the best automotive purchase transaction I have had. Highly recommend seeing Michael in Hyannis. I will certainly look to this organization in the future! More
Had to go in during the coronavirus pandemic to have my brakes replaced. Great service, super clean facility, and welcoming waiting area equals an excellent experience. brakes replaced. Great service, super clean facility, and welcoming waiting area equals an excellent experience. More
Excellent As Usual I am beginning my 4th year of sales and service with VolvoCarsCapeCod, and during that time I have consistently enjoyed prompt, thorough and efficient I am beginning my 4th year of sales and service with VolvoCarsCapeCod, and during that time I have consistently enjoyed prompt, thorough and efficient interactions will all staff members. More
efficient, friendly, great communication Booked an appointment online. Andrea welcomed us when we arrived and promptly got us started. Communication was excellent. The car needed a couple of Booked an appointment online. Andrea welcomed us when we arrived and promptly got us started. Communication was excellent. The car needed a couple of repairs that were under warranty. More
Dealer maintenance is a huge rip off! Hyannis MA Volvo dealer told me I needed 3 cat converters for $10,292 + tax! I really only needed one O2 sensor. WON'T be back! My 2008 XC90 V8 has Hyannis MA Volvo dealer told me I needed 3 cat converters for $10,292 + tax! I really only needed one O2 sensor. WON'T be back! My 2008 XC90 V8 has needed a lot of work over the years, work I've never had to do any vehicle prior (and I've owned a few vehicles). Don't have any maintenance done at dealers! More
40,000 service Everyone at the dealership was friendly and professional. WiFi while I waited was definitely a plus. The work was done as promised within the time fr Everyone at the dealership was friendly and professional. WiFi while I waited was definitely a plus. The work was done as promised within the time frame and slightly under estimate. Only slight question was the very large price for this service. However, I am grateful for Volvo keeping us on road safely. More
Purchased certified XC60 This was a very positive experience. No sales pressure; Our salesman was extremely knowledgeable; We used the website to look at and review cars ahead This was a very positive experience. No sales pressure; Our salesman was extremely knowledgeable; We used the website to look at and review cars ahead of time and found it very user friendly and had all the information, easily accessible, that we needed to identify possible fits for us; Our salesman also used the site to more further review our possibilities. All in all it was excellent. More