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Volvo Cars Cape Cod

Hyannis, MA

4.9
577 Reviews

270 North St

Hyannis, MA

02601

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Showing 577 reviews

March 25, 2020

Difficult Issue solved with great communication and Empathy Issues were with new car that could not be readily resolved. Appeared to be idiosyncratic. Dealership service and manager-level communications were f More

by JMCNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark--Administration, Harold Reilly, Derek Nickerson, Andrea Jones, Bryan Wells
Mar 26, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! Your business is greatly appreciated by all of us here at Volvo Cars Cape Cod, and we hope to see you again in the future - take care!

March 24, 2020

The staff works with you as a partner in the sale Our salesperson Michael Mullen, was top notch, he took his time to assure us that he was working as a partner in the sale. He took the time to contac More

by Darin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mullen
Mar 25, 2020 -

Volvo Cars Cape Cod responded

Thank you so much for the kind comments - Michael will be happy to hear them! Your business is greatly appreciated by all of us here at Volvo Cars Cape Cod, and we look forward to working with you again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can do for you!

March 21, 2020

I am hooked on Volvo service. The new counter people are so friendly and knowledgable. I know I am in good hands. Thanks! So much More

by ABTM
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 23, 2020 -

Volvo Cars Cape Cod responded

It's our pleasure! We're glad to have you as a part of the Volvo Cars Cape Cod family, and we look forward to your next visit!

March 21, 2020

It was a pleasant and honest dealership to work with. They did their part to help me close during this challenging time for our country. More

by kcarey718
Recommend Dealer
Yes
Employees Worked With
Michael Mullen
Mar 23, 2020 -

Volvo Cars Cape Cod responded

Thank you for the kind review! We appreciate you choosing Volvo Cars Cape Cod for your purchase, and we hope to see you again in the future!

March 21, 2020

Had to go in during the coronavirus pandemic to have my brakes replaced. Great service, super clean facility, and welcoming waiting area equals an excellent experience. More

by Car lover
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Mar 23, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to working with you again in the future!

March 17, 2020

Excellent As Usual I am beginning my 4th year of sales and service with VolvoCarsCapeCod, and during that time I have consistently enjoyed prompt, thorough and efficient More

by DCW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Thank you so much for your loyal business! We appreciate you being a part of the Volvo Cars Cape Cod family, and we look forward to your next visit!

March 17, 2020

efficient, friendly, great communication Booked an appointment online. Andrea welcomed us when we arrived and promptly got us started. Communication was excellent. The car needed a couple of More

by rmc1744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! We appreciate you choosing Volvo Cars Cape Cod for your service needs and we hope to work with you again in the future!

March 17, 2020

Dealer maintenance is a huge rip off! Hyannis MA Volvo dealer told me I needed 3 cat converters for $10,292 + tax! I really only needed one O2 sensor. WON'T be back! My 2008 XC90 V8 has More

by kenandjan0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrea Jones
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Janis... while we appreciate the opportunity to service your vehicle, please understand that replacing the O2 sensor will only delay the same occurrence as your vehicle efficiency code was the cat converter. Our Volvo Certified Master Technician is trained to diagnose the vehicle's condition and inform you of the information. We look forward to your next visit. - Bryan Wells, Service Manager

March 13, 2020

40,000 service Everyone at the dealership was friendly and professional. WiFi while I waited was definitely a plus. The work was done as promised within the time fr More

by briwendy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 16, 2020 -

Volvo Cars Cape Cod responded

Thank you for the kind review! We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to seeing you again in the future!

March 12, 2020

Purchased certified XC60 This was a very positive experience. No sales pressure; Our salesman was extremely knowledgeable; We used the website to look at and review cars ahead More

by Alie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mullen, Andrea Jones
Mar 13, 2020 -

Volvo Cars Cape Cod responded

Thank you for the excellent review! We're glad you had an exceptional experience with our team here at Volvo Cars Cape Cod, and we hope we have the privilege of working with you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

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