Volvo Cars Cape Cod
Hyannis, MA
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Volvo Cape Cod Went Above and Beyond! When we retrieved our car after coming back from Nantucket, we had a "Check Engine" warning. As we had a 16-hour trip ahead of us, we called Volvo Cap When we retrieved our car after coming back from Nantucket, we had a "Check Engine" warning. As we had a 16-hour trip ahead of us, we called Volvo Cape Cod to see if they could help us. It was our lucky day when Andrea Jones, a service advisor, answered the phone - she told us to come in immediately and that she would squeeze us in to see whether the problem was urgent or if we could look into it later. Within 15 minutes she explained the problem to us (rodents had chewed through our air hose!), and within less than 2 hours we were back on the road! Now, that is called service!!! Thank you Andrea Jones! You were a lifesaver!!! More
It’s a pleasure working with this dealership. They went out of their way to put a deal together quick and easy. I would buy another vehicle from them in a heartbeat. out of their way to put a deal together quick and easy. I would buy another vehicle from them in a heartbeat. More
Professional, honest and trustworthy The technical service staff has my best interest at hand.They found other items that needed attention and corrected them. When I left I felt my car is The technical service staff has my best interest at hand.They found other items that needed attention and corrected them. When I left I felt my car is in excellent condition. More
Mercedes needed new water pump. Said she would call with an estimate, but did not. Water pump and some extras covered by my Extended Service Warranty. Discrepancy over pulley that they said was not covere an estimate, but did not. Water pump and some extras covered by my Extended Service Warranty. Discrepancy over pulley that they said was not covered. Told me to call the Warranty Comany myself, which I did. Thought the Service Agent should have negotiated this issue with the Warranty Company. I mean, I paid over $3000. for the Extended Warranty, and someone made a nice commission on it, so I was expecting more. Other than that, all good. More
Thorough as usual Hyannis Volvo service is on time taking the car, finishing the work and give a complete explantion of the invoice. Great customer service. Friendly Hyannis Volvo service is on time taking the car, finishing the work and give a complete explantion of the invoice. Great customer service. Friendly environment. More
Great Service Easy experience. Great team. Quality work and all that during covid. The regular service is quite expensive but the repairs are always on par with oth Easy experience. Great team. Quality work and all that during covid. The regular service is quite expensive but the repairs are always on par with other vendors. More
This is the first Volvo I have purchased after having many vehicles including BMWs. I can not state enough what fantastic service I have received from the sale to my first year maintenance. Great custo many vehicles including BMWs. I can not state enough what fantastic service I have received from the sale to my first year maintenance. Great customer service!! More
As always, friendly, courteous, professional, on time, and correctly done. This is a challenging time to operate a business, but this agency explained to me what the warning light meant, explained what t and correctly done. This is a challenging time to operate a business, but this agency explained to me what the warning light meant, explained what the repair would involve with an approximate cost, snd scheduled an appointment. The work was done on time and at the estimate given. More
very professional and accommodating Gratifying to work with such a professional and accommodating team at Volvo Both the office and the shop bent over backwards to do their job well I Gratifying to work with such a professional and accommodating team at Volvo Both the office and the shop bent over backwards to do their job well I was very satisfied More