Volvo Cars Cape Cod

They were able to retain me as a customer....I'm happy. Dealership is conveniently located in DT Hyannis. They contacted me a few months before the end of my lease. To be honest I was looking elsewhere, as Dealership is conveniently located in DT Hyannis. They contacted me a few months before the end of my lease. To be honest I was looking elsewhere, as I didn't like the dashboard/internal mechanisms of my present car. Thought it was much too clumsy. I also didn't like that I could not fit two golf bags in trunk. One had to go into back seat. I did like the way it drove, however. I told him on the phone I probably would end up buying something else. Out of respect, I met with Derek. He indicated that the year after my car was made, all 'internal' systems were changed. Also showed me that now the back seats go down, to allow for much more cargo space. Basically the interior functionality was totally redesigned. Needless to say, he had a car that exactly served my purposes. Volvo was clearing it out, and it was perfect for me. Derek was not 'slick' or pushy. He was responsive to all questions and very knowledgeable. He made it easy for me to keep my plates (which I've had for over 25 years) I found them a pleasure to do business with...again. I am a repeat customer. More

My husband and I are really impressed with the dealership and the people who work there. The showroom is comfortable and welcoming. Everyone who we dealt with - from the receptionist to the general manager - and the people who work there. The showroom is comfortable and welcoming. Everyone who we dealt with - from the receptionist to the general manager - was very helpful and knowledgeable. Buying a new vehicle there was very enjoyable. More

Made it happen I utilized the website to purchase and finance the vehicle. Additionally I needed the vehicle delivered to Nantucket asap. The salesman and dealersh I utilized the website to purchase and finance the vehicle. Additionally I needed the vehicle delivered to Nantucket asap. The salesman and dealership made it happen---even sitting at the ferry on a standby basis. More

oil change very attentive. pleasant experience, efficient, Nice waiting area, will definitely come back for next service, appreciate the snack while waiting Tha very attentive. pleasant experience, efficient, Nice waiting area, will definitely come back for next service, appreciate the snack while waiting Thank you for cleaning my car. More

I have bought 30 cars over the past 12 years and have never met a more attentive service department. The sales experience was fantastic as well! never met a more attentive service department. The sales experience was fantastic as well! More

Excellent customer service with quality work. Over the years I have received excellent customer service from Volvo of Cape Cod. Most recently from Andrea Jones. She is always friendly, knowledgea Over the years I have received excellent customer service from Volvo of Cape Cod. Most recently from Andrea Jones. She is always friendly, knowledgeable and follows up to confirm that my vehicles were serviced or repaired to my satisfaction. I know customer service is a difficult job and Andrea has the ability, confidence and expertise to make it look easy. More

My convertible roof was not working which was extremely upsetting . Andrea, Bryan and their team made this a great experience. They were so helpful and knowledgeable. I couldn’t be happier. My top is fully upsetting . Andrea, Bryan and their team made this a great experience. They were so helpful and knowledgeable. I couldn’t be happier. My top is fully functional again. More

Purchase of a Volvo XC60 We purchased a Volvo XC60 (2017 year), roughly 6 weeks ago. We had been shopping for newer models, but decided to try a 2017. An appointment was mad We purchased a Volvo XC60 (2017 year), roughly 6 weeks ago. We had been shopping for newer models, but decided to try a 2017. An appointment was made with Mike. He gave us a brief overview of the car, then gave us the keys to do a test drive. We loved the car. The technology didn’t overwhelm us, the ride was very nice, we liked how it handled. When we got back to the dealership and learned what they were offering in trade, we decided to move ahead. I am very happy with the car. Love all the features, and it is such a nice car to drive. Before we left the dealership with our new vehicle, Mike was so helpful in giving us a quick tutorial. We had to call him for more help in getting the garage door opener to work, he was more than happy to assist. I would recommend this dealership. They treated us well. More

1st used car purchase from a dealship I generally look elsewhere when shopping for used cars of which I've bought many. I don't hesitate looking 100-200 mile radius because I know what I w I generally look elsewhere when shopping for used cars of which I've bought many. I don't hesitate looking 100-200 mile radius because I know what I want and what to look out for. I found just what I had been looking for online, no more than 10 miles away in Hyannis. I made arrangements to see the 1 owner 2015 XC-70 and to test drive another similar model with a turbo. The sales manager let me try them both on my own, no pressure. It was a simple decision since the 2015 was in mint condition and the price was right. The car included a 5yr 100K power train warranty and they took care if the registration "in house" with just a call from my insurance company. Within a few days I had my car, title, inspection sticker and a full tank of gas delivered to my door. Because of the Covid 19 shutdown the car had not been detailed and there were a few bits of trim that needed to be secured but once that (C-19) eased up they accepted the return and made good 100% even after it had been long paid for. I don't have a single thing negative to say about Volvo of Cape Cod they treated me as well as if I had bought a new car from them. More

Always a pleasure to get my car serviced with Andrea and Bryan! They get my car scheduled in quick and they keep me updated the whole time. Bryan! They get my car scheduled in quick and they keep me updated the whole time. More