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Volvo Cars Cape Cod

Hyannis, MA

4.9
577 Reviews

270 North St

Hyannis, MA

02601

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Showing 577 reviews

September 15, 2020

Terrific service!The service was timely, efficient and Terrific service! The service was timely, efficient and professional. I’m glad to be a customer at Volvo of Hyannis. Thank you to all that helped. More

by ADERCOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Danielle Del Buono, Olivia Nee, Andrea Jones, Bryan Wells, Andrew Smith
Sep 17, 2020 -

Volvo Cars Cape Cod responded

Thank you for trusting Volvo Cars of Cape Cod with your business!

September 15, 2020

Always the friendliest dealership, excellent service, both timely and thorough. I have complete confidence in the workmanship and the experience was easy and stress free! More

by Hmb0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones
Sep 16, 2020 -

Volvo Cars Cape Cod responded

All of us at Volvo Cars of Cape Cod are happy to see this wonderful feedback! Thank you!

September 15, 2020

Price for required work just too high. I found a much better price at equal quality. No reason to use dealership for an easy fix. More

by GUSTHO20
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Jones, Bryan Wells
Oct 05, 2020 -

Volvo Cars Cape Cod responded

Thank you for your feedback. We would be happy to assist with future repairs or assistance with this repair should you have a change of heart.

September 15, 2020

The dealer ordered my parts and gave me an appointment with 5 days, which was great. They were communicative, efficient, and the facility was clean. More

by kalliopeegloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith
Sep 16, 2020 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars of Cape Cod! We look forward to your next service appointment!

September 13, 2020

Outstanding service. Went for oil change and It was completed within an hour. The waiting area was clean and everyone socially distanced and wore a mask. More

by MEHAGERTY58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Bryan Wells
Sep 14, 2020 -

Volvo Cars Cape Cod responded

We appreciate your positive feedback! It is validating to the team at Volvo Cars of Cape Cod that our hard work to keep our customers safe, is paying off! See you next time!

September 10, 2020

I was very disappointed at my last visit for the repair of the air-conditioning unit on my 2015th Volvo. After a three hour wait at your very pleasant facility I was told, after my second inquiry, that th More

by Melinda Oleksiak
Recommend Dealer
No
Employees Worked With
Andrea Jones
Oct 05, 2020 -

Volvo Cars Cape Cod responded

Melinda, thank you for your feedback and patronage. We always try to do what is in the customer's best interest, safety is always our first concern, followed by keeping the cost of repairs as low as possible. In this case, our service team took the time to diagnose the AC unit, hoping it could be repaired rather than replaced. Unfortunately, it could not be repaired. Therefore we advised that we would have to order a new unit and replace in a subsequent visit. But during that same visit, our team was able to replace a safety issue, a recall on the door latch. So the visit was definitely worthwhile. We look forward to assisting you with future service needs.

September 08, 2020

The quality of service is remarkable. They make sure everything is working nothing is missed. I trust Mike who sold me my Volvo he is by far the best when it comes to making sure you're safe and more th More

by marisahourihan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mullen, Andrea Jones
Sep 09, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your experience, Marisa! Mike and our team at Volvo Cars of Cape Cod appreciate your positive feedback! See you next time!

September 08, 2020

Excellent service — easy process, nice people, and an overall great experience. The sales department was extremely helpful and a seamless process with management as well. More

by KS
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Michael Mullen, Mike Lavoie
Sep 09, 2020 -

Volvo Cars Cape Cod responded

Thanks a bunch, from the Volvo Cars of Cape Cod Team!

September 05, 2020

My visit exceeded my expectations.We brought in one car for service and had asked in advance whether our second car could be serviced to follow. Volvo could not guarantee this as they were quite booked. Gi More

by LBRADYKJMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Sep 08, 2020 -

Volvo Cars Cape Cod responded

Thank you for your confidence in Volvo Cars of Cape Cod service department! It's very validating to our team that we performed this level of customer service during your visit! We look forward to your next appointment!

September 04, 2020

Everyone was helpful and professional even though there was some confusion regarding my situation. They made it up to me by giving me a very good deal on the parts I needed in the end. More

by rdmover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Sep 08, 2020 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars of Cape Cod! We appreciate your business!

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