Volvo Cars Cape Cod
Hyannis, MA
Filter Reviews by Keyword
By Type
Showing 577 reviews
Both Mark in Sales and Paul in Finance were great to deal with. Also, Reception was very friendly and responsive as well. Can't wait to drive my new car! with. Also, Reception was very friendly and responsive as well. Can't wait to drive my new car! More
All issues fixed as requested. Splendid service department (Andrea has been super helpful and attentive): very easy on line scheduling too, plus a comfortable waiting area, even in the time of Covi department (Andrea has been super helpful and attentive): very easy on line scheduling too, plus a comfortable waiting area, even in the time of Covid). We appreciate it that the car was washed and Vacuumed after the service. More
service done on time and everyone was pleasant. Would have liked there to be more options available at time of service such as detailing at additional cost, or at least a free wash and vacuum as at the have liked there to be more options available at time of service such as detailing at additional cost, or at least a free wash and vacuum as at the BMW dealer. I do think the dealer is leaving money on the table. The service area is a profit center, and If I were merchandising the service area I would have a display of snow tires available with seasonal special offers, and other add-ons such as Polestar software upgrade available. There was an unused area next to the service desk where they had some tee shirts, but not much else. More
This was for a recall and they took right at my appointed time. And I was out within the hour and they did the usual check everything else on the car. Courteous and the whole dealership space was clean and time. And I was out within the hour and they did the usual check everything else on the car. Courteous and the whole dealership space was clean and they accounted for all on the pandemic guidelines. More
Mike Mullen was our salesman and he was very professional & informative. We did a test drive with him and he explained a lot of features as we were driving, I did like the car and he offered us to come back & informative. We did a test drive with him and he explained a lot of features as we were driving, I did like the car and he offered us to come back another day to try it on the highway just ourselves to make sure we liked it. We decided to purchase but wanted a specific exterior & interior combination which Mike worked hard to find & was successful!! This is my first time owning/ driving a Volvo and so far we are very happy. More
I always receive professional and courteous service. And the staff is responsive and helpful. At Volvo, it's not just about selling and servicing cars, but also about developing relationships. the staff is responsive and helpful. At Volvo, it's not just about selling and servicing cars, but also about developing relationships. More
It is always a pleasure to make use of this dealership's services. Customer treatment is friendly, polite, and efficient. My recent experience, like those in the past, was completely favorable, including th services. Customer treatment is friendly, polite, and efficient. My recent experience, like those in the past, was completely favorable, including the new loan car that was provided! More
Volvo of Cape Cod is wonderful. Great service, friendly, quick - always a pleasure. Just purchased my car - this was my first service call. thanks Andrea!! quick - always a pleasure. Just purchased my car - this was my first service call. thanks Andrea!! More
As always, Andrea Jones was not only a professional, but very kind. Great Customer service through and through. Thank you again for making the expectation always exceptional. very kind. Great Customer service through and through. Thank you again for making the expectation always exceptional. More
I was told the service would take about 2 hours and that is almost exactly what it took. As usual the work was done both professionally and promptly. is almost exactly what it took. As usual the work was done both professionally and promptly. More