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Volvo Cars Bridgewater

Somerville, NJ

4.5
1,054 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community. Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns two Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects. "We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.”
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1028 US-22

Somerville, NJ

08876

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Showing 1,054 reviews

April 22, 2021

sales here are great, they are friendly and professional, John, Steve, and Tony helped me for my Volvo S60 purchase. Tony helped me go over the features when delivered the car More

by liucong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Steve Dolly
Apr 23, 2021 -

Volvo Cars Bridgewater responded

Thank you so much for choosing Volvo Cars Bridgewater! Congratulations on your new purchase, and let us know if we can be of any more assistance!

April 21, 2021

I was very disappointed with the service I received when picking up my car. The person that was supposed to go over the features told me to put On Call on my phone, paired my phone with the car and basical More

by vettejoan
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Martinez, Excellent, Steve Dolly
Apr 21, 2021 -

Volvo Cars Bridgewater responded

Joan, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. "

Apr 21, 2021 -

Volvo Cars Bridgewater responded

Joan, I am very sorry for what happened when going over the car. We hope we can change your experience you had here. Please give us a call and we can always have you come back and go over the car with you any time of day with any questions you may have. We are very sorry!

April 20, 2021

It is quite easy to have service at this location from scheduling to arrival to the time it takes. I was in an out for my 40,000 in an hour! More

by somara0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
Apr 20, 2021 -

Volvo Cars Bridgewater responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that our team delivered such a pleasant and timely experience.

April 15, 2021

Nice, quick and efficient correction of problems and a thorough inspection of car. Also a thorough explanation of other issues that should be addressed as soon as possible. More

by DPTOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Jim Cole
Apr 15, 2021 -

Volvo Cars Bridgewater responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

April 14, 2021

I wasn’t impressed with the customer service. The sales manger and GSM on the day I came Couldn’t have been any more bothered by my presence. Finance manager hesitated to fix an error on the invoice. More

by Simone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Cologna
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Amato , Steve Dolly, JP Asmar
Apr 14, 2021 -

Volvo Cars Bridgewater responded

Thank you for your feedback, Simone. Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 14, 2021

Jim was friendly and was able to answer my questions thoroughly and professionally. Car was returned in very clean condition with a sticker reminder for next service. More

by Jvillama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
Apr 15, 2021 -

Volvo Cars Bridgewater responded

It's great to hear that Jim was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Bridgewater!

April 12, 2021

Carl the service advisor was great I am very happy with the level of service that I received. Bridgewater Volvo is a awesome place to get service. More

by bmwman1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
Apr 12, 2021 -

Volvo Cars Bridgewater responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carl and the rest of our team, and we look forward to working with you again.

April 11, 2021

My car needed to be towed to Bridgewater Volvo. Carl fit me in and repairs were made quickly, the same day. Carl and everyone I've dealt with in the service department are terrific. More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
Apr 11, 2021 -

Volvo Cars Bridgewater responded

Thank you for the kind words for Carl and our service team. We appreciate your business and our team looks forward to serving you again soon!

April 06, 2021

They are quick to schedule you for service, short waiting time and check more than you came for, very accommodating and efficient and fast and clean. More

by Mennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
Apr 06, 2021 -

Volvo Cars Bridgewater responded

Thank you for choosing Volvo Cars Bridgewater, Mennie! Your feedback and rating mean a lot to us. We're glad we were able to help you out in a timely manner, and we look forward to seeing you again!

April 03, 2021

As always it is a pleasure dealing with Bridgewater Volvo. The staff was very responsive and accommodating. We will continue to use this dealership for our car needs. More

by grahamfambb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dolly
Apr 04, 2021 -

Volvo Cars Bridgewater responded

Thank you for choosing Volvo Cars Bridgewater, your feedback and rating mean a lot to us. We're glad John Steve and our team were able to help, and we hope to see you again!

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