Volvo Cars Bridgewater

I have rated this dealer "great" in all categories because of my experiences with them since the mid-1980's. I've owned Volvos since 1973 (a new 164) and admittedly, I do some work on my c categories because of my experiences with them since the mid-1980's. I've owned Volvos since 1973 (a new 164) and admittedly, I do some work on my cars (currently three 240s, one '84 and two '93s) myself, but if I don't feel qualified or capable of a job, Bridgewater Volvo is the ONLY place that I will let lay their hands on my cars! I don't know the service techs, but the guys in the Parts department are always helpful in identifying and ordering the right new parts for me (I always use Volvo-brand, not aftermarket) -- I've heard horror stories (on some Volvo websites [e.g., VCoA, Brickboard] about other dealers) -- so they deserve a lot of kudoes. But in particular, I want to identify Carl Durant, #192, as my favorite and preferred Service Writer. Carl always patiently tries to understand my sometimes difficult-to-describe (e.g., a certain noise, or erratic behavior) or hard-to-diagnose problem, and sees to it that the service technicians do the job right the first time, as well as complete the job in a timely manner; he promptly notifies me if there's a complication (a delay for a unexpectedly needed part, for example); and he's also very cooperative when I have to schedule some work around my wife (who needs her car to get to work) schedule. Of course, I also appreciate your courtesy car service, and your loaners, when needed. And finally, I want to say that I find your pricing for service to be fair and reasonable, especially compared to some other makes' dealers (but don't let that mean that you should raise your prices to match the others -- ha, ha). Anyway, I'm a very pleased customer because your service and parts departments are so good. More

Steve Dolly got us a great finance rate for the 2009 xc90 I bought after leasing it for 3 years. I was going to finance with my teacher credit union but Steve got a better rate and did all the necessary tra I bought after leasing it for 3 years. I was going to finance with my teacher credit union but Steve got a better rate and did all the necessary transactions. Al Cologna handled the paper work for us. WOW - the transition from lease to finance was flawless. I leased the car from Bridgewater Volvo, have had it serviced their, and have never had a problem. The service department is terrific. I will buying another Volvo in a few years from Bridgewater Volvo. Jennifer Serzan More

My tire pressure warning light came on while driving to work. I stopped into the dealer and they filled them and checked that nothing was wrong. While there, I picked up a new interior trim part that had work. I stopped into the dealer and they filled them and checked that nothing was wrong. While there, I picked up a new interior trim part that had come loose. I was surprised that there was no charge and it was covered under the comprehensive maintenance plan. Over the last 2 years, the service department at Bridgewater Volvo has been consistently very friendly and professional and the included, comprehensive, 5-year maintenance plan shows that they stand behind their product. More

I like the people and the service there, so much so that i have bought 3 cars and i am thinking about another Volvo soon primarily because the dealership matches the quality of the car mfg. i have bought 3 cars and i am thinking about another Volvo soon primarily because the dealership matches the quality of the car mfg. More

Steve Dolly was an exceptional salesperson... well versed not only on Volvo but other car companies we were contemplating on pursuing. We felt comforted by his "straight shooter" and "no pressure to make not only on Volvo but other car companies we were contemplating on pursuing. We felt comforted by his "straight shooter" and "no pressure to make a deal" style. Steve is an asset to your Volvo sales team and we hope to work with him again when our new lease is nearing its maturation. THANKS Steve for making our Volvo purchase a perfect fit!!! P.S. Our neighbor simply adores my new S60!! Volvo is on the top of the list when her Altima lease expires in 2 months. I'm sending her directly to Steve at Bridgewater Volvo when the time comes!! I know she'll be as satisfied as I am with her experience. Barb Caparro More

It was a pleasure to work with Stephen Boyland to purchase my new Volvo. He was extremely professional, spent as much time as was needed to answer all my questions prior to my purchase, worked very purchase my new Volvo. He was extremely professional, spent as much time as was needed to answer all my questions prior to my purchase, worked very hard to get me the best price and then carefully walked me through the various features and settings in the vehicle before I drove it home. This is the second time I have purchased a new Volvo from Bridgewater Volvo and would not go anywhere else. Everyone at the facility is very pleasant and friendly, not at all pushy and truly exemplify the Volvo for Life motto! More

Everyone I dealt with at at the dealership was extremely friendly. I didn't feel like I was under any pressure and did not feel like I had salespeople taking advantage of me as I have at other dealerships. friendly. I didn't feel like I was under any pressure and did not feel like I had salespeople taking advantage of me as I have at other dealerships. Time was taken to explain everything to me about that the car. I would definatly recommend this dealership to any of my friends and family. More

The appointment is always punctual. I'm kept apprised of what's being done to my car, and how long it will take. The waiting room is comfortable; and since I usually book early morning appointments, I appr what's being done to my car, and how long it will take. The waiting room is comfortable; and since I usually book early morning appointments, I appreciate the coffee. When I get back my car, it's been washed and the interior's been cleaned. I'm thoroughly satisfied with the service at Bridgewater Volvo. More

The process of the sale of my vehicle and the service have been excellent. I am very satisfied with the Bridgewater Volvo dealership and would purchase another vehicle there. have been excellent. I am very satisfied with the Bridgewater Volvo dealership and would purchase another vehicle there. More