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Volvo Cars Bridgewater

Somerville, NJ

4.7
1,049 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community. Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns two Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects. "We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.”
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1028 US-22

Somerville, NJ

08876

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Showing 1,049 reviews

April 26, 2021

Extremely easy and stressless experience. The people we were in touch with were professionals and extremely nice. We recommend this dealership to anyone looking for a top notch experience buying a car More

by gizmofab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dolly
Apr 26, 2021 -

Volvo Cars Bridgewater responded

We are very happy to hear John, Steve and Al provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2021

Professional.. straightforward and caring customer service Feel like they tried not to sell their car to me but help me find and buy a car for me. More

by Josh H Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dolly
Apr 26, 2021 -

Volvo Cars Bridgewater responded

Josh, Here at Volvo Cars Bridgewater, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 26, 2021

Great experience...awesome staff...knowledgeable and great training on the technology and found us the exact model suv that we wanted. We will be repeat customers. More

by fschultz0629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cologna
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dolly
Apr 26, 2021 -

Volvo Cars Bridgewater responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 22, 2021

Picked up a leasded XC60 on past Tuesday...everything went well and smooth.. The vehicle was ready and the paper works were ready too Also Rich helped me set up a Volvo on Call I'm very pleased Thank More

by syoo624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Dolly, Richard Cioffi
Apr 22, 2021 -

Volvo Cars Bridgewater responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Bridgewater! Congratulations on your new vehicle!

April 22, 2021

Professional and always provides estimate for repair and svc. The loaner car is always ready and waiting for me when I arrive. Great customer service. More

by LJWMK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Volvo Cars Bridgewater responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 22, 2021

sales here are great, they are friendly and professional, John, Steve, and Tony helped me for my Volvo S60 purchase. Tony helped me go over the features when delivered the car More

by liucong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Steve Dolly
Apr 23, 2021 -

Volvo Cars Bridgewater responded

Thank you so much for choosing Volvo Cars Bridgewater! Congratulations on your new purchase, and let us know if we can be of any more assistance!

April 21, 2021

I was very disappointed with the service I received when picking up my car. The person that was supposed to go over the features told me to put On Call on my phone, paired my phone with the car and basical More

by vettejoan
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Martinez, Excellent, Steve Dolly
Apr 21, 2021 -

Volvo Cars Bridgewater responded

Joan, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. "

Apr 21, 2021 -

Volvo Cars Bridgewater responded

Joan, I am very sorry for what happened when going over the car. We hope we can change your experience you had here. Please give us a call and we can always have you come back and go over the car with you any time of day with any questions you may have. We are very sorry!

April 20, 2021

It is quite easy to have service at this location from scheduling to arrival to the time it takes. I was in an out for my 40,000 in an hour! More

by somara0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Volvo Cars Bridgewater responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that our team delivered such a pleasant and timely experience.

April 15, 2021

Nice, quick and efficient correction of problems and a thorough inspection of car. Also a thorough explanation of other issues that should be addressed as soon as possible. More

by DPTOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
Apr 15, 2021 -

Volvo Cars Bridgewater responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

April 14, 2021

I wasn’t impressed with the customer service. The sales manger and GSM on the day I came Couldn’t have been any more bothered by my presence. Finance manager hesitated to fix an error on the invoice. More

by Simone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Al Cologna
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Amato , Steve Dolly, JP Asmar
Apr 14, 2021 -

Volvo Cars Bridgewater responded

Thank you for your feedback, Simone. Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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