Volvo Cars Arrowhead
Glendale, AZ
Filter Reviews by Keyword
By Type
Showing 263 reviews
Wonderful Service I worked with Marcus Davis and had a wonderful experience. I am beyond thrilled with my purchase and would happily recommend Marcus and the team at Vo I worked with Marcus Davis and had a wonderful experience. I am beyond thrilled with my purchase and would happily recommend Marcus and the team at Volvo of Phx. More
Volvo XC 40 Buying Experience I recently relocated from the San Jose to Phoenix and had been planning to buy a new car after my arrival last week. I've been a VW guy since 1999 hav I recently relocated from the San Jose to Phoenix and had been planning to buy a new car after my arrival last week. I've been a VW guy since 1999 having owned two and leased one. Not interested in their current line up of cars, I began researching other makes and was attracted to the new XC 40. I scoured the internet for reviews and such and felt it was the best car for me. I visited VC of Phoenix and met Shawn. I've been fortunate to always have good car buying experiences with VW, but Shawn, by far, was the best sales representative that has supported my car buying process. He is friendly, engaging, professional and knowledgeable about Volvo cars. He also listens to the customer and provides info that is helpful and relevant. I don't recall there being a question he was n’t prepared to answer. He helped to make my car buying experience, engaging and actually fun. Honestly, I walked in for the test drive. I knew I was going to buy soon, but I wasn't planning to buy that day. As it turns out the XC 40s just fly off the lot in AZ; they can't keep then on the lots, so jumped in because they had what I wanted. Additionally, Daniel, the finance representative was equally engaged and professional for his portion of the sales process. He made the financing discussion easy and understandable. Both Shawn and Daniel were super easy to work. Lastly, the General Manager, EJ Schneider personally thanked me for joining the Volvo family at the end of the process. GM's don't have to do that – engage buyers at the end of the sale, but it was a nice practice. I felt welcomed, respected and valued the entire time I was there. It was another warm welcome to the Valley of the Sun! I would heartily recommend Volvo Cars of Phoenix. I had a wonderful experience there. More
Great Experience with Shawn Yunger Shawn Yunger was our sales person and he was amazing. Great communicator, honest and easy to work with. We had a fairly complicated transaction becaus Shawn Yunger was our sales person and he was amazing. Great communicator, honest and easy to work with. We had a fairly complicated transaction because we were purchasing from out of state. and he handled everything very well despite the complicated nature of some of the details. His responsiveness and honesty made it a wonderful experience. Thank you Shawn! More
Excellent Service Writer We appreciate Jake's knowledge and customer care especially since we live 100 miles away from Phoenix. He makes our Volvo service experience seamless We appreciate Jake's knowledge and customer care especially since we live 100 miles away from Phoenix. He makes our Volvo service experience seamless. Thank-you! More
Buying new car We spent several hours looking at and test driving several models of Volvo cars with Will and ended up driving a new S90 home. The buying experience We spent several hours looking at and test driving several models of Volvo cars with Will and ended up driving a new S90 home. The buying experience was pleasant and informative. More
The best dealership in Phoenix Love, love, love Volvo of Phoenix! I have been working with Jake in service for almost 7 years now & cannot say enough about how wonderful he is! Jake Love, love, love Volvo of Phoenix! I have been working with Jake in service for almost 7 years now & cannot say enough about how wonderful he is! Jake has treated me like royalty with his hospitality, like family with his honesty and like a friend with his kindness. He single handily has won my loyalty to the Volvo brand & I’m beyond grateful he did! In his absence he put me in the equally amazing hands of Nicole, who is awesome too! She jumps right in, matches his professionalism, providing me with the same great customer service I’ve become accustomed to with this dealership. Then there’s Shawn, my sales guy. He too was a referral from Jake & did not disappoint. Shawn is the epitome of genuine. I honestly have not ever enjoyed purchasing a car in the past, until I bought my S90 from him. His knowledge & love he has for Volvo is astounding! He is truly selling something he believes in & only further convinced me of why I love this brand. Shawn truly went above & beyond! These cars, these employees, this dealership is the best! Thank you, all of you! More
Great people. See Shawn. I would like to take this time to acknowledge what a great job Shawn (sharp dressed young guy) did throughout the sales cycle for my wife and I. He wa I would like to take this time to acknowledge what a great job Shawn (sharp dressed young guy) did throughout the sales cycle for my wife and I. He was quite knowledgeable explaining the features and functions of the cars and went out of his way to guide us in the right direction for the vehicle that would fit our needs. He was also very accommodating with time and available for several days after the sale when we had follow-up requests and questions. Go see Shawn! More
Deceptive business practices Dealer will run a credit inquiry on a cash sale, after verifying that an inquiry would not be run...refuses to correct the unauthorized inquiry. Dealer will run a credit inquiry on a cash sale, after verifying that an inquiry would not be run...refuses to correct the unauthorized inquiry. More
Great Service From Judson & Joshua This is my first time purchasing a car on my own, and I connected with Judson after seeing the car I am interested in online. He patiently answered a This is my first time purchasing a car on my own, and I connected with Judson after seeing the car I am interested in online. He patiently answered all my questions and followed up with all information I requested. I also had the pleasure of interacting with Sales Manager Joshua who was courteous, professional and further explained how Volvo Cars of Phoenix finances cars. I thoroughly recommend considering this dealership for your next car purchase. More
Volvo Phoenix is the best Sales, Shawn Yunger contacted me immediately per my request. Had the make and model interested in, pulled up front and ready for test drive upon arri Sales, Shawn Yunger contacted me immediately per my request. Had the make and model interested in, pulled up front and ready for test drive upon arrival. He listened to what was important to me; safety and performance. He didn't try to redirect to other models. No pressure tactics from him or his managers. I came away with more car than expected. This is my 3rd Volvo purchased from same dealership. Painless financing (hats off to Daniel). The Service department is second to none. Nicole and Jake! Highly recommend without reservation, Shawn Yunger and Phoenix Volvo. More