Volvo Cars Arrowhead

Everything was great, but service forgot to turn off the "MAINTENANCE REQUIRED" light. We did not want to drive all the way back to the dealer to have this done, so they talked us through it over the phone. "MAINTENANCE REQUIRED" light. We did not want to drive all the way back to the dealer to have this done, so they talked us through it over the phone. More

A competent dealership should do a complete inspection of a car before putting it on the lot for sail, I did not inspect the car completely before I paid for it "my bad". both front windows did not work pro a car before putting it on the lot for sail, I did not inspect the car completely before I paid for it "my bad". both front windows did not work properly there was water in the power steering wills, the molding on the front window was broken. otherwise the car only had 53000 miles in it, It is a 2000 Lincoln sl and it is very clean. they fixed the right front window for free but I had to pay over $400.00 dollars to have the other fixed. I paid over $12,000 for a 13 yo car again "my bad" but live and learn. the moral of the story is when you go ta a dealership, any dealership, be diligent, inspect the car toughly before you lay down your money. More

Took longer than expected, other than that and the price it was a great experience, they kept me updated and made sure I was okay with them fixing the problem. it was a great experience, they kept me updated and made sure I was okay with them fixing the problem. More

Tyler was friendly and had a loaner for me. The work that was done was done very well and even found a couple of items to repair that were covered under warranty. that was done was done very well and even found a couple of items to repair that were covered under warranty. More

My only complaint is the parts prices double the cost from what i found at tascaparts.com. Tasca it is a volvo dealer in Rhode island that sells parts at a fair price. I replaced the timing belt , sepent from what i found at tascaparts.com. Tasca it is a volvo dealer in Rhode island that sells parts at a fair price. I replaced the timing belt , sepentine and water pump.although the the mechanic did not replace the sepentine belt. he used my old almost 10 year old one. that will allow him to try and re bill me labor.but Jake got it handled He had them replace it since I had already paid for it. Jake did a Great job. Took good care of me. More

I have had the best experience in purchasing a car at Volvo of Phoenix, everyone has been extremely nice. The financing is what I really dreaded and Van Hill made this a pleasant experience. He really Volvo of Phoenix, everyone has been extremely nice. The financing is what I really dreaded and Van Hill made this a pleasant experience. He really went above and beyond my expectations. I just cannot say enough kind words or truly express my feelings. I would highly recommend Volvo of Phoenix and Van Hill to anyone I know who is thinking of buying a car. More

I called Jake as soon as my car was towed to the dealer. He responded quickly fixed the car and had it delivered to my house, all within a few hours. He responded quickly fixed the car and had it delivered to my house, all within a few hours. More

Very enjoyable waiting area. Made the stay seem more like being at home then at the service department of a Volvo. Meet some nice people while waiting. like being at home then at the service department of a Volvo. Meet some nice people while waiting. More

As usual the service writer was courteous ,friendly and very knowledgeable . The car was returned promptly and sparking clean., I'll give your service department the highest rating for overall customer o very knowledgeable . The car was returned promptly and sparking clean., I'll give your service department the highest rating for overall customer oriented satisfaction and great,fast service. Thank You. More

This dealership is conveniently located for the north Phoenix and Cave Creek/Carefree area residents. I have been taken care of my Brian for years, going back to is time at the Penske Auto Center. He i Phoenix and Cave Creek/Carefree area residents. I have been taken care of my Brian for years, going back to is time at the Penske Auto Center. He is a great asset to the service department. It is comforting to have my Volvo serviced at this dealership because I can be sure the required expertise is employed to service/repair my vehicle. The facility has been remodeled and is very comfortable and aestheticly pleasing. More