Volvo Cars Arrowhead

Excellent shop analysis led to top quality service. Jake kept in contact and took care of the car. The repairs were completed within the estimate. kept in contact and took care of the car. The repairs were completed within the estimate. More

The experience was as painless as possible. he service representative was prompt and quickly processed the service request. The waiting area was comfortable and coffee and snacks were provided. The serv representative was prompt and quickly processed the service request. The waiting area was comfortable and coffee and snacks were provided. The service was completed in a reasonable time (90 minutes). The price of the service was reasonable and check out was quickly completed and I was on my way. More

I have loved Volvo's for 30 years ! I have always been pleased w/the service I have been given at each Volvo dealership. Volvo of Phoenix is an excellent dealership both in service and employee sati been pleased w/the service I have been given at each Volvo dealership. Volvo of Phoenix is an excellent dealership both in service and employee satisfaction. More

Pleased with experience. Service agent pleasant, respectful and kept us informed. We have been happy with t he new location, although due to construction was a bit harder to navigate getting in this respectful and kept us informed. We have been happy with t he new location, although due to construction was a bit harder to navigate getting in this time. More

All my autistic son wanted for his 21st birthday was to All my autistic son wanted for his 21st birthday was to visit some auto dealers. This was our first stop of five, and it was by far our best experie All my autistic son wanted for his 21st birthday was to visit some auto dealers. This was our first stop of five, and it was by far our best experience. Even though Otis knew we weren't in the market for a car, he took the time to show my son every model he was interested in. He answered all his questions and then gave him brochures for each model. After that he introduced us to Brent Adkisson, Executive Manager, who was just as nice. When he found out it was my son's birthday, he gave him a Volvo cloth shopping bag and a Volvo drinking glass. If I was looking to buy a Volvo, I'd definitely want to work with these gentlemen. More

Brian was excellent he was able to diagnose the problem and have a solution with in an hour of my visit. Also while the work was being done he was able to get me a loaner car so I could get to work. All th and have a solution with in an hour of my visit. Also while the work was being done he was able to get me a loaner car so I could get to work. All the service dealings I have done with Brian have been excellent and he is an excellent service provider. More

This is by far the best maintenance experience I ever had. Great dicision to move from North Scottsdale via Sanderson to finally find the right dealership. Consistently friendly, helpful and on time (and had. Great dicision to move from North Scottsdale via Sanderson to finally find the right dealership. Consistently friendly, helpful and on time (and I drive Volvo for the past 8 years). Jake is an asset! More

The customer service was excellent, I will recommend them to family and friends. They were very honest with the value of the car. We had done our homework on the car and they were right within price r them to family and friends. They were very honest with the value of the car. We had done our homework on the car and they were right within price range on vehicle price. I have never been to a dealership that has been so honest and upfront. There was no pressure to buy and the sales man that worked with us was very friendly, honest, and his knowledge of the vehicle was excellent. They gave us more for our trade in then blue book. My Husband and I will never go to any other dealership again, when its time to get a new car we will be coming back. If you are looking to buy a new or used car this is the place to go. Buying a car was finally a good experience!!! Go see Stuart W. Alsup, he was our salesman. More

On November 10, 2012, I went into the dealership to buy a car. I specifically told them I wanted my payment to stay under $250 a month. I get in there and they have already approved me for an 08 Audo 2.0 T car. I specifically told them I wanted my payment to stay under $250 a month. I get in there and they have already approved me for an 08 Audo 2.0 Turbo priced over $20,000 at almost $500 a month. I tried to get my sales guy to show me the vehicles under $10,000, but he was annoyed and clearly didn't want to. Then, apparently, they had they quite a distance away and ultimately, after the bad behavior of the salesman, I conceded and agreed to go with the Aud. Although I told them I wouldn't qualify or afford the for Audi, but some how I was convinced and took the vehicle home. On December 31, 2012, they called me and stated I wasn't approved and needed to bring the vehicle in immediately. I was with a client at the time and told them I couldn't talk as I was with my client. They continued to call over and over to the point I had to shut my phone off. It was also New Years and I was not going to take the vehicle in until after New Years. New Years day, I receive calls over and over threatening to call the police if I didn't immediately return the call. They also threatened a lawsuit. Van, the idiot who couldn't get me approved stated I had lied about my income which wasn't possible since I brought in that proof. He continued to blame me for his inability to get approved. Additionally, after that all happened I saw the very Audi they put me into priced under just over $16,000 (remember they put me in it for over $20,000 and then couldn't get me approved and I told them they wouldn't). I have several messages where they state they would come and get the car. I get a message on 01 10 13 stating that if I didn't bring the car in they would deduct it from my deposit. I told them to come get the car and bring my deposit. He has refused to pick up the car thus far. I have since purchased another vehicle with no problems. These folks are the perfect example of shadey used car salesmen. Stay away from them. More

I never thought I'd be recommending a car dealership, but Volvo of Phoenix is great. I was pleasantly surprised when I arrived at the dealership to find that they did not utilize high-pressure sales (someth Volvo of Phoenix is great. I was pleasantly surprised when I arrived at the dealership to find that they did not utilize high-pressure sales (something I had encountered at many other dealerships in the Valley). I actually enjoyed my car-buying experience! My mom was so impressed that, the day after I bought my new Volvo, she also bought one from Volvo of Phoenix. We both love our cars! I would highly recommend this dealership, Nathan Smith, and Brent!! More