Volvo Cars Arrowhead
Glendale, AZ
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I was having my check engine light on and needed assistance ! So the first person I met was Tylor very friendly young guy who helped us in a timely matter ! Great service ! Valenti assistance ! So the first person I met was Tylor very friendly young guy who helped us in a timely matter ! Great service ! Valentin Georgiev More
Mark was attentive, friendly, knowledgeable and courteous. The small problem was taken care of very efficiently and very quickly and then my car was brought over to where I was waiting. courteous. The small problem was taken care of very efficiently and very quickly and then my car was brought over to where I was waiting. More
We were traveling from California back east for spring break and Easter to visit family. A boulder fell on our car while traveling on the 17 and we had a horrible accident. We were towed into the dealersh break and Easter to visit family. A boulder fell on our car while traveling on the 17 and we had a horrible accident. We were towed into the dealership, a bit dazed and a bit lost. Tyler was FANTASTIC and the rest of the staff was just great. They helped us make all of our arrangements to get back on the road in a rental within two hours. Leaving our car behind was scary, but we had to get to family. Tyler managed the situation for us along with our insurance company and even while away had the matter handled within the week. I have been driving for over 30 years -- this was seriously the best customer service from a dealership that I have ever experienced. If we ever move to Phoenix I am buying all my cars and getting them services at Volvo of Phoenix. More
The sales team of Sam, Andrew, and Van were very polite and professional. They weren't pushy and were willing to work with me to help me purchase the car. Great job and professional. They weren't pushy and were willing to work with me to help me purchase the car. Great job More
Brian Lawrence has been very helpful --my husband was always very particular on the care of our 1994 S70 volvo that has over 265,000 miles. Since my husbands passing last April I was able to buy a 2006 always very particular on the care of our 1994 S70 volvo that has over 265,000 miles. Since my husbands passing last April I was able to buy a 2006 S60 Volvo with less than 20,000 miles and one owner. And with Brian's help it has been completely checked. Thanks, PhyllisBarker More
Denise is probably one of the best sales people that I have ever met. She is extremely helpful, knowledgeable and experienced. Regardless of if you are looking for a new or used vehicle and regardless o have ever met. She is extremely helpful, knowledgeable and experienced. Regardless of if you are looking for a new or used vehicle and regardless of the make, she definitely is a great person to work with. More
All explained and serviced w/o a hitch. Even explained why didn't do something that could wait for later service visit. And washed my volvo, too. why didn't do something that could wait for later service visit. And washed my volvo, too. More
We arrived on a blistering hot day without a reservation but no air conditioning. Tyler took these two exhausted people under his wing and had it fixed in less than the promised time. but no air conditioning. Tyler took these two exhausted people under his wing and had it fixed in less than the promised time. More
I was reluctant in the beginning because of a previous horrendous experience (while in the Sanderson Ford building), but this time I feel everyone did a superior job. Brian went above and beyond to help horrendous experience (while in the Sanderson Ford building), but this time I feel everyone did a superior job. Brian went above and beyond to help me find an item that I might have left in the loaner vehicle. The service was great and everyone involved was wonderful. The cost, although expensive, were comparable to what repairs were required. More
I am glad Brian Lawrence is back. As always, service was very good, took a little long than I expected. Car wash service was awesome! Tyler was extremely friendly too. very good, took a little long than I expected. Car wash service was awesome! Tyler was extremely friendly too. More